Oz RAINSTORM
Went there for the Wednesday meal loved the service and the staff was attentive. Kind of empty as it was like 10 pm very clean. 10/10 would recommend. Better than BK or MCDs.
… moreYanet F
Super cute wednesday show, sauces are horrible taste. Did not like, everyth8ng else pretty cool. The spoon i love.
… moreYvette Hernandez
Rude manager, she didn’t want to charge us at the window because she knew she was rude in the drive thru. Mind you the food was disgusting, we ordered a bourbon bacon burger and they gave us who knows what that looks like, and it smelled weird. Never again will we go to this location. Also, if I could give this place a zero star, I would.
… moreMarc Sanchez
DO NOT ORDER FROM THIS WENDYS ON MESA! All OF THE WORKERS THERE DONT WANT TO WORK, THEY ARE CONSTANTLY MESSING UP ORDERS. EVERYONE WORKING THERE IS EXTREMELY LAZY AND ON TOP OF ALL THAT, I JUST TRIED CALLING TO MAKE A COMPLAINT TO THE MANAGER AND THEY HUNG UP ON ME!!!! Very unprofessional. The whole staff needs new training or people that want to work.
… moreNichole Carrillo
How disgusting found hair on my food went back cause they couldn’t answer the phone my husband went inside and manger (he)got bothered about the situation all he ask if what do we want to do about the situation so sat and waited all he did was give us $2 for the mistake they made
… moreCarla Marie Gallardo
I am writing to express my dissatisfaction with the service at the Wendy’s on 7453 N Mesa St. My experience at 8:51pm was disappointing and below expected standards. I was not offered my receipt and had to ask two employees for it. The first, who I believe was Sebastian, ignored my request and abruptly closed the window. The second employee, a tall woman with blondish hair, similarly failed to engage positively, initially closing the window before finally rudely informing me “they put it in your bag.” My order included a four-piece spicy honey barbecue nugget meal with ranch dressing, which was noted on my receipt but not included. This required me to return to the drive-through, where the staff seemed irritated by my request. Additionally, my partner’s large lemonade came without a straw, while I received only one straw for my small lemonade and one Frosty. The lid on my Frosty was also improperly secured, resulting in a spill that stained my rug. This is not my first issue at this location, leading me to urge management to address these persistent service problems. I hope future visits reflect the quality expected from Wendy’s.
… moreVivianna A
It was horrible the girl infront hated her life she was so rude and didn’t understand what I was saying it was crazy. Never have I had this experience and I worked here as a teen and I was happier and more polite than her.
… moreElle Edwards
ABSOLUTE WORST CUSTOMER SERVICE. I placed an order for 2 combos and 2 kids meals. The person at the window hands me the kids meals and says that’s all she sees on her screen. I literally showed her my receipt on my app and she told me she sees what I ordered and what I paid, but she doesn’t control it so call “the people that make the app”. No apologies for the inconvenience, no attempt to rectify the situation, no offer to provide me with the phone number to contact. Then I asked for a copy of her receipt and she tells me the machine isn’t working so all I could do is take a picture of her screen. It’s clear I’m not trying to get free food because it’s already paid for, but apparently “it’s out of their hands” to provide me with food that has already been charged to me. Even her screen showed $26.58 authorized on my visa but because she sees 2 kids meals, that’s all she gives me. REALLY?! She knows 2 kids meals are like $3.50 each. Please give this person, who was working the drive-thru window at 8pm on April 7th a refresh on customer service training. She really needs it.
… moreDebra Garcia-Ezzouniou
Love this Wendy’s…for me at all of their in El Paso have the best customer service. Thank you…
… moreFabio Londono
Great place to spend a while. Fresh food at all times. Nice staff. Breakfast should last longer especially during summer,that would be a fantastic option to have.
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