
Address and Contact Information
Address: 465 Westbury Ave, Carle Place, NY 11514
Phone: (516) 997-3193
Website: https://cardinalibakery.com/
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Cardinali Bakery, 465 Westbury Ave, Carle Place, NY 11514, US
Reviews
Since I can’t reply your reply I will text you here.
Hi, thank you for taking the time to respond.
I want to clarify that my concern is not simply about the cake being “soft.” I understand what a mousse cake is. However, the texture and presentation of the cake I received were not consistent with what I would expect from a well-established Italian pastry business that has been operating for many years and is known for quality.
When I placed the order over the phone, I mentioned that it was my first time ordering and asked for guidance. At no point was I informed about the cake’s specific consistency or handling recommendations. Had that been explained, I would have made a more informed decision.
The cake did not appear properly structured — as shown in the picture, it was extremely difficult to serve and looked collapsed rather than simply soft. Even ice cream cakes maintain more structure than what we experienced. While the flavor itself was good, the overall presentation and texture prevented us from fully enjoying it.
I appreciate your response and the invitation to return, but my review reflects my genuine experience. My intention is not to criticize unfairly, but to share honest feedback based on what occurred.
Thank you.
As I walked in, the shelves looked empty. It turns out the cookies here sell pretty quickly. I saw 2 gentlemen carrying out a few boxes.
Was recommended the Apple turnover by the friendly staff. Really good . So was the cranberry muffin.
A bit disappointed at not having iced coffee in July. Also no restroom or indoor seating. Advised to go next door as establishment is same owner.
Overall a good experience and shall return.
But despite the lackluster service, the quality of their baked goods keeps me coming back. Their products are consistently excellent, making up for any shortcomings in hospitality.
This strawberry shortcake is 9.0/10
Buttercream frosting – perfect amount of sweetness, and perfect amount of fluff.
Sponge layer cake – right amount of moisture. The picture looks like it’s dry but it isn’t. Could be slightly more spongy.
Strawberry filling – It’s a bit too sweet and bit too thick. I’d say make it 10% less sweet and 15% less thick to make this cake perfect.