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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Westfield. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 280a E Main St, Westfield, MA 01085
Phone: (413) 572-9910
Website: https://www.starbucks.com/store-locator/store/14613/
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Reviews
Amber
Stopped by this morning on my way to work. The young man working the window was so rude. He was yawning into the speaker, didnt give a greeting and cut my order off after my drink order. I had to ask to add on a bread and after he told me- “cool, pull around.” No drink sleeve was given either for the coffee. First & last time ordering here. I will not be returning to this location.
… moreYENISA GONZALEZ
I went this morning to get my self a treat before work and I ordered a banana matcha protein and when I got to the window I was waiting first to pay wile the girls was talking when I explained to her that the coffee she handed to me was wrong she closed the window and replace my order that was still wrong but I kept quiet because they where more busy arguing with another employee than giving good customer service. I know we all have our off days but you have to leave your issues out the door and concentrate on the job you are hired to do and not argue with other employees and take your headset off and walk away not professional at all.
… moreElizabeth skylean
Okay I always order on the app and let me tell you after the remodel they had, they have downgraded so much the service, the food, and making the drinks. They charge .60 more for extra caramel drizzle and they never put extra I always have to tell them and on top of that I asked for caramel crunch, I get to work and there’s none in there I paid extra for it. The food I get is always cold and they handed me a sandwich that looked like it was just smashed in the bag.Such a joke. I’ll just start going to the Starbucks at the pike. I’m always having a problem with them messing up.
… moreCrystal Pares
Best starbucks in western mass in my opinion. I’m never disappointed and the staff are wonderful. If you want a coffee, latte or breakfast sandwich the way you like it, doesn’t taste freezer burned and consistent each time than this is your place.
… moreCathleen XIE
I always use apps made order. Yesterday and 3/25 I was ordered same thing Lavender Oatmilk Latte which was hot. But they made cold twice. When I came to the store, I was standing there over 3 minutes and nobody responded me.by the way,I was the only customer at that time. And I walked down to cashier try to telling them I was ordered hot. She is like oh, ok and ask another stuff just redo without any apologies. That’s fine. And the stuff she has purple highlights hair made a hot for me and very rude pushing the drink to me, I was like did I do something wrong made you had that attitude to me? To be honest I never had this kind of experience in other Starbucks around the world.
… moreS Dickinson
They filled my cup up 3/4 when I asked for light ice
I asked about it and they said that’s the way it comes with light ice.
I explained this was my first time at this location and I’ve ordered this drink numerous times at other locations and the cup was always filled to the top?
Guess this is what happens when you use a 50% off coupon.
… moreI asked about it and they said that’s the way it comes with light ice.
I explained this was my first time at this location and I’ve ordered this drink numerous times at other locations and the cup was always filled to the top?
Guess this is what happens when you use a 50% off coupon.
Rachael Morin
Make sure you place your order at the drive thru properly or the baristas will talk negatively about you when you get to the window. I actively listened to the barista proceed to speak negatively about me when I got to the window over her headset to another coworker and then try to suck up to me when she realized I had heard her. If you don’t like customer service, don’t work in the field of customer service.
… moreShawn Kelly
Starbucks frappes are so good. I personally love vanilla bean. Service was quick and friendly. Wish they we’re less expensive but you pay for quality food and drinks. Highly recommended
… moreLuis Cartagena
Even while being understaffed, the customer service was extremely unpleasant. While there was a fair number of people, I’m sure most understood that a few workers could only do so much and would be willing to wait. There was no need to get frustrated amongst themselves and kick everyone out of the main store and close it down. Yelling at people that were patiently waiting AFTER the rush was over is the pinnacle of unprofessionalism. The coffee itself was only okay. 2/10. Would not recommend.
… moreL M
I don’t typically leave reviews, but this made my day. The older man at the window (didn’t catch his name) was so happy and kind, used my name when greeting me at the drive through with a big smile on his face. Something so simple but it’s so rare to see that nowadays. Absolutely made my Monday 🙂
… more