Tiffany S
We had been wanting pizza hut for a long time, but didn’t want to order from this location because of the negative reviews. There are no other locations close by, so finally we decided to take a chance and ordered online for pickup. Our pizzas were ready on time, cooked correctly, and had the same pizza hut taste we remembered. My only complaint was that I paid extra for the original pan pizza crust and it wasn’t as thick (and therefore not as crispy) as it used to be. I thought they had accidentally given me the hand tossed crust. It still tasted good, but because I thought it wasn’t what we ordered, I called and asked to speak with the manager. The guy the answered the phone was nice when I asked to speak with the manager and then she got on the phone quickly. The location is under completely new manager and the current manager, Ciara, provided really good customer service. She actually made the pizzas, so she knew they were the original pan pizza, yet she was still very nice about it and even gave us a store credit. I guess the corporation must have cut back on the amount of dough in the original pan pizzas, so they aren’t as thick anymore, but that’s not this locations fault. They did everything right here, so if you want pizza hut pizza, it’s definitely fine to order from here, we definitely will again. To the corporation- please make your original pan pizza the same as it used to be. It’s not worth losing full customer orders to save a tiny amount by cutting your dough.
… moreAllison B.
I’m not giving a low rating because of the food; I’m giving a low rating because of the service. This might even be the fault of the DoorDash delivery person, but Pizza Hut didn’t do a damn thing to help with the problem.
I placed a delivery order for a 1-topping New Yorker pizza, 1-topping stuffed crust pizza, and 2 orders of honey BBQ boneless wings (order # 139027402/ticket # 0067). The time from placing the order to receiving my delivery was pretty good. However, I saw that the DoorDash delivery person (Balla) only had my 2 pizzas but neither of my boneless wings. So I immediately called this Pizza Hut location to find out what happened. A gentleman answered the phone, gathered my info, and confirmed that my order did include both orders of boneless wings, but then he put me on hold. More than 10 minutes went by before I hung up, realizing I wasn’t going to be helped at all.
I just want a refund for my missing food, some kind of credit applied to my account, or acknowledgement that I’d be able to drive to the store and pick up my missing food. NOTHING.
… moreTroy Kidder
Very nice! Sierra and Bobby were nice! 100% buy while they are around!
… moreRenee Jones
Found a shard of GLASS in my pizza! Called the store, the manager said they don’t use anything glass in the kitchen. Argued that there is definitely glass in the piece I just ate and the manager said to bring it in for proof. Manager was dismissive and did not take it seriously.
… moreAbby Chaney
Fantastic pizza from start to finish! Every bite was full of flavor, and you can tell they use quality ingredients. The atmosphere was welcoming and the team was super kind and efficient. I’ll definitely be coming back and recommending this place to others! Logan was super kind and got the food to me quick!
… moreV Thompson
Was very skeptical because of the reviews, so I did an afternoon delivery when I thought they’d be less busy. The driver was very communicative & the food showed up on time. It wasn’t the best ,but it wasn’t the worst.They did provide the wrong shaker seasoning, I called & couldn’t get anyone on the phone. But I’d give them another try.
… moreAaron Smith
I ordered for delivery. It was delivered within 20 minutes, I’m only a mile away. The stuff crust pepperoni pie was super hot, fully cooked, and delicious. The Brownie was perfectly cooked and tasted great. The only reason I’m giving them 4 stars instead of 5 is because I ordered a Chocolate Chip cookie but I got a Brownie. Yeah, I ate it, and I enjoyed the hell out of it, but when a person orders, they don’t intend to play order roulette. The order should have been correct. But, it wasn’t a day ruiner.
… moreJon Lofton
Food came fresh and hot and fast! Don’t go to Marco’s as they simply won’t deliver your food and blame you for their screw up. No one out Pizzas the Hut!
… moreZom “zOmBiEs” bieS
The pizza is good, the wings are amazing, and the staff is always super friendly. If there are any issues, Sierra handles them efficiently and does a great job making sure customers are taken care of.
… moreBluejackets Fan
Ive had mixed experiences here and tonight was the last straw. App said order was ready…I walked in and they said “not ready yet”. Stood there for 25-30 minutes waiting despite app saying the order was ready. No apologies, just “Here you go..” when handing over the pizza. This location seems to be very disorganized.
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