Maya Santiago
Fried Chicken Cesar Salad & Chicken Francese Hero were to die for! So fresh! Great Service and seating! Pronto also has a great rewards program
… moreHeinhtet Win
Very authentic Italian food, Their sausage roll is more than Amazing!! Marsala Pizza is freaking delicious . I want to go there one more time when I visit SI. Too bad they don’t have location in Queens
… moreSalvatore Emma
We love our pronto pizza on Forest Avenue Staten Island. But pronto is just as delicious in Lombardy, Italy
… morenyla mark
So, I ordered a pizza from here and it was soggy and not even hot when it arrived to my house. I called to explain the situation and THE STORE MANAGER told me pretty much it was MY fault that the pizza was soggy because I got extra cheese on the pizza and how the delivery driver doesn’t have a oven in his car to keep the pizza hot. Never not once did he offer any type of resolution! I asked if I can speak to his boss or if he can give my number to him and he told me NO there is nothing her can do about it. He did not care about his customer in anyway shape or form! It’s not even about the refund it’s about him at-least trying to make an effort for his PAYING customer to be satisfied at the end of the day.. which he did not do at all! I’ll never order from this place again. They definitely need a new manager because the way he handled this situation was very unprofessional.
… moreChand
Had this two days in a row. Did penne pasta with tomato marinara sauce, added spinach, mushrooms and broccoli to it and liked it.
Not disappointed thus far….
… moreFarida Jimmy
Pronto was such a great place,but then it just didn’t stay up to bar. The service was horrific,the lady got my item wrong and the wait was insane. Very inconsistent, please bring back the old pronto when everything was amazing…
… moreMirbjon Demaj
Pronto Pizzeria is a must-visit for pizza lovers! With a cozy vibe and quick service, they offer delicious pizzas with a crispy crust and fresh toppings. The garlic knots are a tasty appetizer too. Overall, Pronto offers great food and friendly service, making it a must-visit for anyone craving pizza. Highly recommended!
… moreEugene Tawes
Just left here order 2 chicken franchise slices and a order of fired calamari. Just got home and only have one slice. PLACE IS GOING DOWNHILL. I’ll take my business elsewhere.
… moreMatthew Cacace
I used to love this place. But wow its gone down lately to the point where I stopped ordering often. They are so inconsistent and the people working there have 0 accountability. They completely burnt our pizza to the point where the crust was falling away and was inedible. The worker got a manager after saying sorry they changed something (we couldn’t make out what he said) before the manager jumped on. We didn’t even want a refund We just wanted our pizza but since they had an hour til close apparently no one could get the pizza to us. They offered us a credit for the next pie but what does that do for us now with a hungry family? We once again just requested the pie to be remade and delivered but apparently no one could go out to do this courtesy. Then we just wanted a partial refund. The manager refused saying we already paid by card. To which we said that makes 0 sense and to deliver our pizza or offer a refund. They refused and started really pushing back saying they’d have to refund then re charge and it takes days etc. So at this point I will just have my bank wave the order. But for the love of God go to deninos, Joe and pats, round pie ANYTHING but pronto because they really suck now.
… moreD W
I ordered a Chicken Francese pie tonight for my family and unfortunately the pie was nothing like I had in the past from pronto. That would’ve been acceptable if the customer service was better. When I called to ask if they had changed the pie the girl on the phone gave me an attitude asking me “so what’s the problem, they changed it, they changed it!” When I asked to speak to a manager she came back to the phone and said they can’t speak. The pizza had the taste of carbon but I hadn’t tasted it yet while I was on the phone. I didn’t even bother calling about that. What would’ve been the use in complaining about my $20 pie being burnt If I couldn’t even get the respect of the manager to speak to me.
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