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Chipotle Naperville Riverwalk is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 22 E Chicago Ave, Naperville, IL 60540
Phone: (630) 718-9420
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Naperville, IL
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Reviews
David Wilder
This chipotle is a disgrace. When I spent $30 on a burrito bowl and I get brown, almost black guacamole, and I pay extra for meat and there’s barely any meat and half of the steak is fat. I have a problem. And to top it off, the rice is crunchy like they soaked it in hot water or something. I have no idea how you screw this up. The last picture is what I left behind because I literally could not eat it.glorified overpriced fast food. I would have got better quality at Wendy’s. Sad.
… moreEvan F
Arrived at opening to avoid the line, but the kitchen wasn’t ready for another ~15 minutes. Once open, steak took an additional ~10 minutes. Food quality is good (4★), but service is inconsistent (2★)—toppings are often unavailable, especially during peak hours, and staff seem overextended. Atmosphere is crowded during busy times (3★). If efficiency and consistency matter, this location may frustrate you.
… moreHayley Langel
An employee by the name of Kaylee , makes an excellent bowl! Thank you for planning the perfect bowl for me, I requested you give me your best bowl and you did! The salsa’s amazing This location is particularly peaceful and pleasant.
… moreJosh
Went there with a couple of my friends, only to be told that I cannot have a certain amount of cilantro and meat in my burrito, despite me being the one paying the price and not only that on top of it, it was my birthday that day and I was treated very poorly with attitude, and the tacos were very gross The meat was dry. It was like eating a car tire and the cilantro didn’t even taste fresh. Despite That Produce should be sold fresh and fresh only I know this because I have a food handling license possibly the worst chipotle I’ve ever been to in my entire life. I have seen an orangutan handle of food counter three Smirnoff bottles deep than what I’ve witnessed over there.
… moreAmir Thobani
I just ordered a chicken bowl and I did added few items extra as was allowed when I placed the same order in the Chipotle App (without extra charges), and the manager who was making my order, in the middle of the order told me that now I have to pay for any ingredients I add, that was like crazy. If he would have said any extra ingredients, I would understand. But flatly asking the customer just take what you have and anything more is extra charge was something I didn’t expected. So, I asked for manager and he told me that I am the manager. So, I asked him let’s make a new order so I can get everhing I need. And for that he said he won’t make any more order for me!!
So, really not what I expected as service from this store. I have been here in the past and the reason I came back was fresh ingredients and excellent service by kind, caring and compassionate staff.
I hope all the best and hope they correct their mistake and learn from it.
… moreSo, really not what I expected as service from this store. I have been here in the past and the reason I came back was fresh ingredients and excellent service by kind, caring and compassionate staff.
I hope all the best and hope they correct their mistake and learn from it.
Charlotte Keeley
The dude running shift today (younger black man) is AMAZING!! he has the store clean, following every protocol, and is obviously in charge (without being over bearing) I am eating lunch taking notes on how to be a good manager from this guy!! He is leading in words and actions, helping his employees and anticipating problems before they arise. Get him in charge of more stores!!!
… moreEmmett McKernan
I recently tried adding guacamole to my Chipotle bowl, and honestly, it was a major disappointment. The creamy texture completely overwhelmed the other flavors. Instead of enhancing the dish, it masked the freshness of the ingredients. I’ve never been a fan of guacamole, and this experience only solidified my dislike. It felt like a heavy layer that took away from the vibrant flavors of the bowl. I’d much prefer to savor my burrito bowl without the extra layer of avocado. Overall, if you share my aversion to guac, I recommend skipping it altogether.
… moreBrad Anderson
This was one of the most disappointing Chipotle visits I’ve ever had.
• No black beans.
• No chips.
• No lettuce.
No carne asada OR carnitas?!
Every time I asked about something missing, I overheard the staff say, “It wasn’t prepped.” It didn’t feel like a one-off mistake—more like they just weren’t ready to serve customers at all.
For a place that’s supposed to be about fresh, customizable food, it’s frustrating when half the basics aren’t even available. If this location can’t get the essentials prepped, I’ll be going somewhere else next time.
… more• No black beans.
• No chips.
• No lettuce.
No carne asada OR carnitas?!
Every time I asked about something missing, I overheard the staff say, “It wasn’t prepped.” It didn’t feel like a one-off mistake—more like they just weren’t ready to serve customers at all.
For a place that’s supposed to be about fresh, customizable food, it’s frustrating when half the basics aren’t even available. If this location can’t get the essentials prepped, I’ll be going somewhere else next time.
kiara smith
This place stinks. I came here during work to get a taco meal and these people didn’t give me my tortillas in a TACO MEAL! I had to go all the way back to get them and I believe this could’ve been easily avoided. I’m completely and utterly furious. There is also an air bubble in my guac but I payed the full amount. Unprofessional lunatics.
… moreVernita I
First off the trick barely gave me a scoop of rice when I asked for more I was informed that it will be extra this is the first time me hearing this but this location will never receive my money again
… more