Rob Gainey
The last 3 years I’ve been in Jasper, this particular franchise has been very consistent with exceptional quality product and pleasant customer service. Great job guys!!!
As far as the atmosphere, it’s Pizza Hut; they keep the flat-screens cleaned and operational. What else do you want, lol!!!
… moreAdrian Sosa
Well if u want to get heart disease or a high cholesterol level,this is your place . Pizza crust is grease soaked ( literally) and French fries as well. What a waste of hard earned money, that’s what happens when u have a crew trying to keep u away, success!!!
… moreTerri Jones
We bought an extra large pizza last night (3-31-25) and were very disappointed!!!! When we called to order an extra large supreme pizza, & the man that took our order, did not know if they had extra large pizza & had to go ask someone! Over the past month, on two separate occasions, we ordered a large supreme & they were great. Last nights pizza was NOT GOOD!!!!! It had very very little cheese (if any), on it & we could only taste the pizza sauce, and it had NO sausage!!! I had added onions (that I cooked at home), since our last pizzas, had no onions. The pizza toppings on the pizza we ordered last night, only had some mushrooms, a few pepperonis & green bell peppers!!! The pizza had NO sausage & a small amount of cheese!!! The toppings listed above were very very skimpy!!! On the website, it does not list the of toppings that are on a supreme pizza, so I don’t know if there was any other toppings missing, for a supreme. Pizza’s are not a cheap meal, and the pizza tasted like a frozen pizza!!!! We should have taken it back and got a new one, but when you have to drive to town to pick it up and bring it home and began eating, we discovered that the pizza we received, was not what we were expecting! We should get a refund or a new pizza! SO VERY DISAPPOINTED!!!!
… moreJulia Pruett
I was trying to order something as a deal. I was told they had NO deals ..Lies!!! After he told me the price and I paid I waited in my car. While in there I looked at the app and there were deals on everything I had asked about! I’m beyond pissed off. I didn’t go say anything because I just got off of a 9 hour shift and was tired! No one had name tags on or I’d be calling the manager and still might. I did get my order swift I’ll say that..
… moreMegan Nejbauer
We got 2 medium pizzas with 2 toppings each and bread. $40. They delivered HOT, which is great. Problem was there was very little marinara sauce, actually I’m not sure there was any in either pizza. Again, delivered hot so that’s a big plus. Unfortunately tasted like cheese and toppings.
… moreRonny Trammell
I really don’t like to complain, especially if something wrong only happens once or twice. But the last 3 times in a row they have messed up my order, and it’s the same way every time. I ALWAYS order my pizzas with EXTRA sauce, and every time I get them they are dry as the dang Sahara desert. I dint know if they are having a pizza sauce shortage, or their just hoarding it for after hours pizza sauce wrestling, but it seems impossible to get my pizza made right.
… moreGary Snider
Hadn’t had pizzahut in years. Best pizza in town by far. Yall are doing a great job..
… moreEric&Rachelle Delgado
Horrible customer service. Will not use them anymore for two reasons, read reasons stated below .
First reason: Last week my family and I ordered some pizza as we were all suffering from the stomach flu and I was too ill to cook, and the delivery man got lost apparently despite me giving him very simple instructions on how to get to my house and what to look out for, he still couldn’t find it. Went on to then send instructions via text message which included gps instructions to the driver. One hour later we received our order after the driver was driving for a good 45 mins. The food was cold and I had to reheat it again which ruined the whole purpose to why I placed an order to begin with.
Second reason: Today 03/18/23 I called and attempted to place a phone in order, the young guy who was in charge of answering the phones seemed like he was intoxicated or highly incompetent. The guy kept saying “systems are slow” proceeded to switch registers and had me repeat card information multiple times over the phone and then tells me “this register is slow as well, so I need to hang up and call you back so I can switch and go to the front” if you guys are aware that the systems are slow in the back than maybe you guys should be utilizing the one in the front and use the phone in the front as well. It’s very inconvenient for a customer to have to repeat the payment information 2-3 times. As well as it comes off as sketchy/suspicious as well. Not to mention you can barely hear yourself talk and or think when you call in because of the employees conversing very loudly in the background.
Don’t waste your time with them. Never again. Sadly we live in a town where the only options for pizza are Little Cesar’s, Pizza Hut and Papa johns. Pizza Hut customer service is trash and Little Cesar’s taste like greasy cardboard, better off taking you business to Papa Johns because it seems like a pizza chain that is operating out of a gas station has better customer service and better tasting pizza compared to actual fast food restaurants.
… moreTami Belsha
Got their slow service had to wait 15 minutes for pizza buffet. All the tables had dirty dishes the poor cook was having to my deliveries. The poor man cooking could have used some help bless his heart. Salad bar was empty. And this was right at the lunch run for buffet. Needs better management
… moreDenese Primrose
Service was great but the food was sub par. The tomatoe sauce was either sour or just plain not good and it was only around the crust not the entire surface like to try to disguise it so lacking in any sauce then the yuk hits ya! Jasper has waited for this to reopen but its definitely not the food we had previously from any Pizza Hut! Please get it right as I crave this stuff regularly
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