Marissa
I placed a mobile order for pick-up, and mind you, I am nine months pregnant with limited mobility and had two very young kids in the car. I pulled up to the drive thru to get my order and was told I had to come inside, which isn’t an option for me given the physical limitations I’m facing due to pregnancy. I clarified the order wasn’t for UberEats or Doordash, it was for me through the app. The employee was super rude and goes “Come inside. Thanks. Appreciate it.” then clicks off the drive thru speaker. He had absolutely no intent on being helpful or understanding.
I ended up leaving without my food since they refused to give me my order through the drive thru. I called corporate to find out it is NOT policy that online mobile orders need to be picked up inside. The store made that rule on their own, which in this case, resulted in discriminatory behavior.
Not to mention, they marked my order as already picked up instead of refunding me. So I got no order, was still charged, and no refund. Corporate is handling the issue but this was a disgusting display of severely subpar behavior and service.
… moreLauren Anne
Every time I come to the 40th Ave location I’m greeted warmly, my food is always hot and fresh and my order is always correct. This restaurant has the best team working for them. I love coming here.
… moreTyler Larsen
I can’t fairly rate the food, sever waited almost 10 minutes before he acknowledged my existence, food was already done, sitting in a hot box, soggy before I could even get it to my car and take it home. Not only that but I realized too late that I was missing two side orders. Frustrated is an understatement.
… moreAndrew Sutton
Service is extremely fast, the cook makes the best crispy chicken I’ve ever had, the chocolate cake is amazing, and everyone is very friendly! Thanks KFC on 40th!
… moreJacqueline-Marie Martin
I don’t think I’ll ever go back to KFC. So not worth the money. I ordered a chicken sandwich & a side of mashed potatoes. The chicken was only half cooked. The portion size of the potatoes was ridiculously small. Definitely not worth the 3.50. I was looking forward to this all day & was very disappointed.
… moreNicholetta
Ordered a 3 piece chicken strips for my son. Was rushed through and received a 3 piece chicken meal. With wing, thigh and who knows what else. Probably had been sitting there for hours.looks and tastes raw Not what I asked for.
… moreBrandon Roman
My family has tried this location a couple times and quality wasn’t the greatest last time the chicken was disgusting, they boxed up a couple family meals hot out of the fryer for our to go order and the chicken was saturated with oil and all the breading came off. We called and was told they would put a “voucher for a replacement order and when we called to use it they told us we only had two weeks to use it and the time had passed, so they couldn’t honor it. Save your money and go elsewhere.
… moreErika Farias
Those boys behind the counter are always the sweetest, they’re quick and make the best comfort food
… moreJulianne Kim
Great service and even better food! The staff were all super friendly and got my order out fast. Everything tasted fresh, and the place was clean too. Definitely will be coming back!
… moreAbimael Pineda
This place is a 10/10. Most definitely worth it. Chicken was juicy, tenders had so much flavor, and the fries.. omg well seasoned. Ethan Mesa was very helpful and patient. Needs to get a raise. Everything changed in my life after coming here.
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