Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.
PRIYANKA PATEL
I visited Firehouse Subs in Pittsburgh during my vacation, and it ended up being one of the best food experiences on my trip. The subs were packed with flavor, fresh, and made exactly the way I ordered. The service was just as impressive fast, friendly, and actually paying attention instead of rushing people. It’s rare to find a place where both the food and the staff are this consistent. If you’re in Pittsburgh and want something genuinely satisfying, this location is absolutely worth the stop.
… moreAnkit
Absolutely wonderful experience! The food was fresh, flavorful, and perfectly prepared. The customer service was outstanding—friendly staff, quick service, and a warm atmosphere. I would happily come back again.
… moreBecca Vu
Great food and service. Super clean place too, always a plus. They even have the cute fire hats for the kiddos!
… moreRitu Patel
I just stopped by my local Firehouse Subs and I have to say: this was the best sub I’ve ever had. The sandwich was warm, loaded with fresh meat and melted cheese, the bread was soft but toasty, and every bite was juicy and full of flavor. What really sold me though was how fast and efficient the service was — I walked in, ordered, and within minutes the sandwich was handed to me, perfectly made. The staff was friendly and the whole experience felt smooth from start to finish. I’m definitely coming back — this is my go-to subs spot now.
… moreSushi N3k0
My fiance and I just went out for lunch. My order was a medium sub with just chicken, lettuce, and cheese on wheat. My fiance got a large turkey bacon ranch with turkey subbed out for chicken on wheat as well. Got home sat down and started eating. We both got 3/4 of the way through out subs and if it wasnt for my fiance sub rolling over on its side on his plate we would have never noticed the mold on the bottom side of his sub. God knows if there was any more mold on what we already ate. Check your bread if you go here. Cause this is not to health code. Be warned. When we drove back to point this out (cause no one was answering the phone.) the employee we informed didnt really seem to take this news seriously and said “oh, sorry they must have missed that.” And then offered us to make new sandwiches. No, why would we want new ones after this being our first experience at this location. Thats absurd.
… morePrecision Timed Media Group
Stopped by Firehouse Subs at Pointe At North Fayette on Veteran’s Day (November 11, 2024) to enjoy their special offer for veterans, and it was a memorable experience. I ordered the Jamaican Jerk Chicken sub combo but received what looks to be thin slices of ham or turkey. Even with the error in the order, the sub was delicious! The restaurant’s layout is like walking into a mini-museum dedicated to firefighter first responders. The walls are filled with memorabilia—everything from hoses and photos of ladder trucks and pumpers to firefighter protective gear. It’s a powerful tribute and adds so much character to the space.
The restaurant was spotless, charming, and welcoming, and the staff’s kindness on this special day made the visit even better. It’s wonderful to see a business honoring our military heroes with such thoughtfulness. This was a meaningful experience, and I’m grateful for their warm hospitality. Highly recommend Firehouse Subs!
… morePatel Urmi
I had an amazing experience! The sub sandwich was fresh, delicious, and packed with flavor. The team was super friendly and incredibly fast they made my sandwich exactly how I like it. I also love the wide variety of sauces that take the taste to the next level. Everything was clean, well-organized, and the quality was excellent. Definitely one of the best places to grab a sub! Highly recommended!
… moreKishan Patel
hearty, generously filled sandwiches, combining quality meats, fresh toppings, and toasted bread satisfying perfectly meal.friendly service and welcoming atmosphere i like a lot. I like the Hook & Ladder sub it was a very delicious & tasty sub i ever had. The pricing was reasonable and fair.
… moreAdrianne barnes
Very satisfied with whole experience. And was greeted by a very pleasant woman working on my meal. I hope she gets the recognition she deserves
… moreKendyl Rogers
We arrived at this Firehouse Subs at 8:25 pm on 10/19, well before their posted closing time of 9:00 pm. There were four customers ahead of us, and the employees already seemed frustrated. One worker at the register told us, “I want y’all to know that all of your sandwiches have to be made to go,” in a very unfriendly tone — even though we were planning to take them to go anyway.
The staff grumbled the entire time while preparing the food. We left at 8:40 pm, and the worker immediately followed us out and locked the door behind us, even though it was still twenty minutes before closing. Another customer tried to come in but was turned away.
To make matters worse, our sandwiches were cold and hadn’t been heated up. My husband’s also was not cut all the way through which made a mess when he tried to pick the sandwich up. I’ve never had a bad sandwich from Firehouse Subs before tonight, but this location really missed the mark. The employees clearly didn’t want to be there, and the experience reflected that. If I owned this location, I’d definitely clean house and start fresh with a team that actually cares about customers.
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