Jill Henry
The girl working at 5pm on 11/11/2025 is very rude and unprofessional. She doesn’t know her job or basic customer service skills. They left my TOASTED sandwich very cold. They said they had no ice and we had to walk over to the other ice machine. Then proceeded to tell her coworker “I’m tired of people asking about ice” you need to hire caring people YOU WORK IN A HOSPITAL.
… moreAmelia Garland
As i was waiting to order it appeared to me that one of the employees was stomping on something on the floor, i didn’t think anything of it until while i was ordering i saw a massive roach crawling up the wall of the subway. I was scared to even eat my sandwich.
… moreSteve. D. Patterson
I love this place an MS. Brenda an MS. Erica are the best a.big asset to subway. Give them a raise they can really make the customers feel great an damn they can make some great sandwiches.
… moreDan Wilkerson
Im not going to take a star and be that guy. The kid tried. Next time cut the sandwich. Overall it was good.
… moreDeborah Fulton
This Subway is located in a hospital cafeteria. The sign says it’s open from 9AM to 9PM. Since Christmas, I have been there 3 times. All 3 times, the place didn’t open until 10:30AM. There was a young man and young woman working there, and when they waited on you, they made it feel like they were doing you a big favor. The sandwiches were average, although the woman made a better sandwich. If Subway is going to have stores in hospitals, they need to understand that there are people who are worried and stressed out, and train their employees to be more empathetic, or at least a little friendlier. Also, don’t list the opening time as 9 if you’re not going to open until after 10.
… moreLaurie Simmons
Horrible. Placed an online order, received a response that it would be ready for pickup at 3:05 pm, went to pick up by 3:15 pm and they were closed with serval employees on the inside eating what appeared to be my sandwich. After several knocks noone answered and still haven’t received any refund. Turned me completely off from the entire establishment. Jersey Mike’s better anyway.
… moreCandace Thomas
I recently visited this Subway location and the customer service was horrible. I stood in line behind a couple awaiting my turn. As the associate Skylar is finishing up there order a lady walks up towards the front of the line and stands there. Skylar finished the couple’s order and checked them out. She then goes to the young lady whom had just walked up to take her order not even acknowledging that I was there. The young lady says to her “I believe she was first”. Skylar then comes over to me takes my order, makes my sandwich, wraps it and slams it on the counter then goes back to the young lady to prepare her food. I at that time chose to walk off because I felt like I wasn’t a priority enough to this associate to finish taking care of me before moving on to the next. Customer service is everything. I have been in the customer service industry for years and the first rule of thumb is the 10 second rule and that’s to acknowledge your customer. I feel that your associate Skylar needs a refresher on customer service and how vital it is to your store.
… moreNathan Paulk
As I was waiting to order my sandwich I heard a strong voice repromanding an employee. At first I thought he (the manager) was just telling a story or something, but then I realized he was disciplining an employee in front of anyone that could hear it, including customers. Not only did the young girl look embarrassed, she was holding back tears and trying to continue to work afterward. Unacceptable! Mr. Manager, if you need to discipline an employee, the front counter is not the place for it! Be professional and take them behind closed doors and WRITE THEM UP RATHER THAN BELITTLE THEM.
… moreSnow Queen
surprise… the address stated in the subway app was in the hospital cafeteria…
When I called to see where they were located … they had a hard time explaining ..when the words hospital cafeteria would have been easy to say .. as well as they didnt have my sub ready that I had ordered on the subway app .and this was at 10 am ..Not run well…. Not described well on location
Went in front entrance of hospital had to get a guess sticker and go down 2 hallway to get my sub
What a hassel.
… moreVon Bates
Worst Subway experience I’ve ever had! I ordered a6inch BMT and a cup of broccoli cheddar soup. I took my food to my husband’s room. My soup was ICE cold! So back to Subway I go. The girl behind the counter was busy on her phone so it took her a second or two to realize I was there. She nuked my soup. Back to room I went. Soup was not hot but warm enough to eat. Open my sub and took a big bite. OMG! Instead of sweet peppers I had hot peppers!! I had to throw my sub out because due to a stomach issue I can’t have anything spicy. Total waste of money.
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