Foodie 4life
What a hidden gem in Great Neck, NY! Their muffins were so good like the way grandma used to make them. They were light and fluffy and so flavourful. We also enjoyed their crowd favourite raspberry tarts and cookies. My fave was the apple muffin ..definitely a must try!
… moreGenevieve Javidzad
Neighborhood bakery offering a selection of cakes and pastries, but the customer service is significantly lacking. This bakery came highly recommended, but this will be my first and last time working with them due to their customer service. It is unclear who exactly is in charge here. I placed my order with Luis, who said I should call and confirm with Jennifer (she’s very hard to reach and will blame you if you cannot get in contact with her). I called Jennifer’s number the next day to make sure my order is officially placed with my specifications, making one tweak to the order I placed with Luis (which wasn’t confirmed yet anyway), regarding cupcake filling. Jennifer was unavailable, but Jessica, her cousin who also runs the business (or doesn’t— who knows because it’s a mystery who runs the place), took down and confirmed my order. The day I picked up my order, I found out that it had been done wrong (apparently Luis did take down my order the first time even though it was presented as unconfirmed to me). The error with the filling was frustrating, but I would not have written this review were it not for the shocking and appalling response by Jennifer, who was only reachable in the end when Luis called her from the bakery himself once the damage had already been done. When I politely tried to explain the error that the bakery made, I was surprised to be met with a rude, interrupting, hostile, and unapologetic “manager”. I was hoping to be told: (1) I’m sorry there was a miscommunication, and (2) here is what we can do. [It’s worth mentioning that if they were confused about my order, someone could have called me to clarify.] Instead, I was met with: (1) You never spoke to me (because she was unreachable, and in any event, I wasn’t aware that speaking with the manager is the only way to confirm my order rather than speaking with a competent member of her staff); (2) We made the order according to your original specifications, ignoring the fact that I made a slight change regarding the cupcake filling with the staff member who confirmed my order; (3) I don’t know what you want me to do. If Jennifer was my only experience here, this would have been a 1 star review. Luis’s kinder demeanor helped the situation a bit. I still paid full price for the order and was not compensated in any way for their mistake, hence why I will not be going back.
… moreMichael Malave
This weekend I had such a wonderful time with my family that came from Puerto Rico I stopped by this bakery once again to make a last minute order and Jennifer went out her way to make it special for my family that came from Puerto Rico I needed a cake for 20 people and she went out her way to get the cake done for me and my family enjoyed it so much everyone was very pleased with the cake it was so delicious
… moremichael
Best bakery in town the owner is very kind and bakes with his heart his daughter is a wonderful and very kind person they really go out there ways to please you and make sure you’re happy.. this is a family bakery one of a kind you’ll ever try if your ever in town or nearby you should try this place you won’t regret it
… moreJoselyn Mendoza
It’s a great place! The man is so helpful and kind. He did a dessert for me in only 30 minutes bc I was looking for some specific dessert! I loved this place!
… moreKate Goldberg
Hidden gem of Great Neck. Excellent quality and big variety. Really everything we tried was amazing. But you have to try his banana bread. The only thing you need to know: they work mostly on pre-orders and sold out early on many items. So best to come before noon or to order.
… moreLauren Cabay
Absolutely amazing! My family has been going to Louis for over 20 years. We have gone for every occasion, daily treats, guests over, holidays, birthdays. Nothing disappoints ever! I moved away several years ago and often have a craving for the amazing baked goods he makes! HIGHLY recommend, you won’t be disappointed!
… moreN R
Nothing special over priced for no reason! Tastes like cake from a box! Oh and don’t believe the owner this place ISNT KOSHER BEWARE!!
… moreDeborah F
The best bakery! This is a very special bakery. You not only can get excellent muffins, cakes, breads and desserts here but the baker, who is so sweet, will also make things custom to satisfy special dietary needs. For example, he will make traditional desserts lactose-free if I provide lactose-free sour cream or lactose-free milk or lactose-free butter. (All of these items are available in a good supermarket, but most bakeries will not accommodate you in this way.) I met a woman in the bakery who was picking up a fantastic dinosaur-themed birthday cake made for her son. It was decorated beautifully! As we were talking, she told me that she provided most of the ingredients herself because her son was allergic to something that she substituted. Also, she wanted certain “organic only” ingredients.
This bakery is a little hidden gem in Great Neck located pretty far north but it’s worth taking a visit. The reviewer who says the baked goods are “tasteless” must not have come here. Luis knows how to make lemon curd squares, outstanding dairy-free daquoise cake that you will swear is cream, meringues, pound cakes, muffins that are the perfect crunch on top and the perfect soft on the inside… It’s delicious, and nothing is bad here. Plus he makes a lot of parve items so if you’re lactose intolerant or keep kosher he’s got a wide variety. Don’t let the “kitschy” decor fool you. This place is the real deal. Plus, he’s a lovely man and now his daughter works there too. The epitome of a small family business, and the dresserts are outstanding. You will not be disappointed here!
… morepetri s
Definitely not a breakfast place. They only have plain coffee. The breakfast pastries are fresh but tasteless and there are limited options. Pleasant, but prior reviews are misleading. Have not tried their cakes.
… more