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No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.
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Reviews
luis alvarado
I had an amazing experience at Charley’s Philly Steaks recently! I ordered the Nashville chicken Hot Cheeses, and it was absolutely delicious—full of flavor and cooked to perfection. What truly made my visit special was the exceptional service from Alejandra, Thai, and Marlin. Despite the busy atmosphere, they worked hard with a great attitude, making sure every customer felt valued. The establishment was clean and well-maintained, which added to the overall positive vibe. I’ll definitely be returning and highly recommend this place for anyone looking for great food and friendly service! Visit time 7/18/25. 3:00pm
… moreLoriann Raine
Management Staff change! Big mistake. I have a mushroom allergy, I was in there on Friday the 16. The man in front of me ordered double mushrooms on his sub. I was placing my order with the”New Manager – Latino women”. She made sure you threw her words to reflect that one, over and over again. I asked her to please clean the grill after him and change utinsels/spatula, because I have a severe mushroom allergy. She asked how to do that, I told her how and she said she couldn’t do that, but the wipe the grill well after ever other… Lol I have been there at least once a week sometime twice in a week. I watch them between each sandwich, they scrape the grill with the scraper, do not change spatulas and continue with the next order. That is not cleaning it and up till this point, past management would joke with my husband and I when we came in because they knew of my allergy. They would use water, grab a clean scraper, and then new spatulas and make my sub, now from time to time I knew of they were busy I may have to wait a little bit and I didn’t mind at all. This women was not having it, I asked her if she wanted to pay my hospital bill or kill me because of my allergy. She said she didn’t care she was not changing or cleaning the grill, besides wipe it off. I said ok then you have lost our Business and that I would go up the chain of command to let corporate know that this store would rather kill me then take steps to prevent a reaction. As I walked away she said to the next people in line, Wow she’s was a horrible customer. Well ma’am you were a heartless manager who needs to watch out for things like this. Hopefully she keeps epi pens in that refrigerator, because of her lack of allergy knowledge she’s one reaction away from a major issue. Please be aware watch how they really clean the grill between sandwiches, What else is she hiding!
… moreAaron B
This location is pushing kiosk ordering so hard they won’t wait on you at the normal point of sale or make you wait an inordinate amount of time. The guy behind me just left and I filled this google review out while I served my time waiting.
… moreNeil Greathouse
This is part of the food court area at Polaris Fashion Mall and has decent fast service. There are plenty of options on sandwiches and they’ll even make an entire sandwich without the bun…putting all the contents into a bowl. (For gluten free or low carb dieters)
… moreLeon Chapman
Had to bite around the edges to make the meat make sense rude cook lady then it took 15 mins I understand it may be busy but they were doing more talking than working no thanks never again
… moreLindsay Lamparyk
Came in today with my daughter. Ordered a veggie sandwich. Came back with sauce only on one side and the veggies ungrilled. They weren’t even warm. I asked for a remake as $8 is a lot for something so lacking. I waited 20 minutes for a remake. When I was waiting two gentlemen and an older woman gossiped and laughed in Spanish. I then found a hair in my sandwich. So bummed because it’s my daughter favorite. The past year it has really downgraded. Staff included:
… moreeunice cobos
For my first time eating there. Woow love it. They very fast. Fresh food. Good attention. Humble people attending you. I recommend this place. ❤
… moreDamian Murphy
Well when I order a regular sub cheesesteak and it’s no bigger than my wife’s small cheesesteak that might be a problem. Plus they might learn how to cook the fries so they’re not all. Soggy fries should be crispy which they were not. And if you’re going to serve sweet tea, should they just not make it not watery?
… moreLaDonn Ferguson
They have went all the way downhill not to mention you have to tell them to cook your food correctly and I had to tell them to use different utensils because I had a chicken and I was using it for the steak and the oil in the fries was old not to mention they didn’t even give me my pickle
… moreJess Carmean
I love cheese steak and love this location as the employees are very nice and make a great sandwich! Hats off to the employees so cool and care about my likes and dislikes!! Love the sandwich and the employees they may be from a Latin country but they give it their customer service! Thanks so very much!
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