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Nostalgia-laced outpost serving burgers & 56 flavors of pierogi, plus ice cream, sweets & beers.
Hours
| Monday | 11 AM–8 PM |
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–7 PM |
Address and Contact Information
Address: 107 N Main St, Crown Point, IN 46307
Phone: (219) 661-1955
Website: http://www.jaxscrowntown.com/
Menu Photos
Photo Gallery
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Reviews
Britni Taliano
I don’t know how my family and I never discovered Jax’s until tonight. We stopped in for dinner and we were able to dine in the indoor theater room toward the back of the restaurant. We ordered the French fry appetizer that was topped with bacon and a drizzle of ranch (and was SO GOOD). We also got the pierogies and my kids (7 and 9) ordered from the kids menu. My daughter said the restaurant “was a amazing” and asked when we were coming back. You really get a family-feel at this restaurant. The atmosphere was warm and the staff welcoming. I will 100% be back.
… moreShelby G
Such a fun experience for my 7 year old, as we get ready for Christmas! The movie, atmosphere, activities were so much fun! We’ll definitely be back!
… morerachel lynn
Repeat customer for so many reasons!
Food is always perfect, prices are affordable, and staff is top tier!
We LOVE Jax’s Crown Town Grill and will forever recommend to all of our family/friends.
Best Family Restaurant in NWI- hands down!!!
… moreFood is always perfect, prices are affordable, and staff is top tier!
We LOVE Jax’s Crown Town Grill and will forever recommend to all of our family/friends.
Best Family Restaurant in NWI- hands down!!!
Andrew Sager
Went today for dinner. We shared the polish sampler. My wife and I barely got halfway through it!! Pierogies were absolutely amazing!! We had buffalo chicken, loaded baked potato and jalapeno cheddar. Stuffed cabbages were the best I’ve ever had. The back movie room was awesome as we had our 4 year old. Their prices can’t be beat. We most definitely will be making this local restaurant gem our new go to!!!!!
… moreAutumn Scott
My husband, baby and I came in for a late dinner after walking the square, and were pleasantly surprised with our experience! The young woman who greeted us at the door asked us if we had been there before and after telling her we hadn’t, she let us know a movie theater was in the back playing Christmas movies and we could sit wherever we’d like. The place was beautifully decorated for Christmas and we loved watching the movie while eating. My husband enjoyed his massive burger and I enjoyed my children’s menu one, which was the perfect size. I had ordered a Sundae off the special menu but instead we received two small cups of ice cream, for much less, which actually worked out better. Friendly staff, welcoming decor and delicious food. We will be returning!
… moreJon Rumsfeld
I definitely don’t recommend. If it were possible they would get zero stars. I’ve given this place many opportunities over the years and all they seem to do is get progressively worse. There were only 3 tables and it took at least 10 minutes to come take our drink order then like another 10 to 15 to come by to tell me they were not only out of what I ordered but the other possible substitute as well. They seem to have that problem a lot of being out of stuff and being clueless about it. Then it took like 10 more minutes to get our drinks at this point we’re very thirsty and kind of annoyed being instead of working on those drinks apparently it was more important to clean tables instead of taking care of guests. Then finally our food order that was the thing that came the quickest but unfortunately most of the food was cold and burger was flavorless they definitely don’t know how to season anything and seemed like it had been frozen before. The rest of the food tasted like freezer burn. It’s easy to see the place is failing and it’s pathetic that when you leave an honest review the owner tries to argue with you and discredit you instead of taking the criticism and fixing the problems example maybe actually training the people to do their jobs correctly.
… moreDebbie Devault
Our first time there tonight but definitely not our last. The service was excellent as well as their polish food. The owner was super sweet and actually took the time to talk with us. Also was decorated so cute for Christmas!
… moreJustin Rechter
(2.5) So Much Potential Here, but Execution Needs to Catch Up (Rooting for you)
We came here tonight, and I’m writing this from a place of care, not to tear down a small business. I don’t usually write long reviews, but I would hate to see a place with this much charm and personality struggle or go under because of fixable issues.
We chose Jax Crown Town Grill because the holiday decor combined with the movie theme looked genuinely fun. Their Instagram ads did their job. The space is charming, the decorations are thoughtful, and Home Alone 2 playing was exactly the experience being advertised. The concept works, and people clearly want to be here.
Execution was the issue.
From the moment we walked in, there was no greeting and no direction. In such an open space, where customers can see everything, that immediately creates confusion. People didn’t know whether to wait, seat themselves, or leave. Some customers were turned away, and others waited long enough to walk out. Demand wasn’t the problem. Communication was.
The staff appeared overwhelmed but genuinely apologetic. This didn’t feel like a lack of effort. It felt like a lack of structure and process.
The problem is – it wasn’t like the restaurant was jammed to capacity. I’d say there were maybe 30-40 people in the restaurant at this time (estimated).
We ultimately waited about 90 minutes for our food, and the entire experience took close to two hours for burgers and fries. At one point, someone who appeared to be the owner told us our food was being plated, but it turned out to be another table’s order, and then he disappeared. We waited another 30 minutes after that.
When the food arrived, the soup was not properly heated to the point my wife didn’t touch it and felt too bad to say something to the staff since they already appeared stressed out, and multiple people at our table who ordered onion rings were served fries instead.
The bathrooms were also in rough shape. They were not clean and were missing basic supplies, including paper towels. That’s a small detail, but it matters, and it reinforces the feeling that operational basics are slipping.
For a movie-themed restaurant with long kitchen delays, not having a popcorn machine is a major missed opportunity. Popcorn is fast, inexpensive, completely on-theme, and would go a long way toward easing long waits and guest frustration.
I also noticed many prior review replies from this business mention being “short-staffed” as a reason for their slow service. I empathize with that, but when it’s a recurring theme, it usually points to a broken process somewhere upstream, not just staffing alone.
One obvious inefficiency is the layout. The theater area is far from the kitchen, which means waitstaff are constantly walking long distances just to refill drinks. A drink station closer to the theater would immediately improve speed and reduce chaos, even if it requires some upfront investment. Small changes like this can make major differences.
This place would benefit from outside operational help. Something like EOS (Entrepreneurial Operating System) could help bring structure. EOS is a simple framework many small businesses use to clarify roles, improve communication, and solve root problems instead of constantly reacting as they happen. This restaurant has vision and heart, but it’s missing the operating system to support it.
Rating-wise, I’m giving this a 2.5 not a 1. In a world where reviews tend to be all 5s or all 1s, this is neither. Even with the long wait and two-hour meal, it earns a 2.5 based on charm alone. But charm only carries you so far.
One more note: they were out of their famous pierogies by 6 pm. That happens, but it’s worth mentioning given how central they are to the menu.
To end on a genuinely positive note, the Gizmo fries were excellent. Garlic, bacon, and easily the best bite of the night.
I want to come back. This place feels like it’s at a crossroads. With clearer processes, better communication, and tighter operations, ….it could be something really special.
… moreWe came here tonight, and I’m writing this from a place of care, not to tear down a small business. I don’t usually write long reviews, but I would hate to see a place with this much charm and personality struggle or go under because of fixable issues.
We chose Jax Crown Town Grill because the holiday decor combined with the movie theme looked genuinely fun. Their Instagram ads did their job. The space is charming, the decorations are thoughtful, and Home Alone 2 playing was exactly the experience being advertised. The concept works, and people clearly want to be here.
Execution was the issue.
From the moment we walked in, there was no greeting and no direction. In such an open space, where customers can see everything, that immediately creates confusion. People didn’t know whether to wait, seat themselves, or leave. Some customers were turned away, and others waited long enough to walk out. Demand wasn’t the problem. Communication was.
The staff appeared overwhelmed but genuinely apologetic. This didn’t feel like a lack of effort. It felt like a lack of structure and process.
The problem is – it wasn’t like the restaurant was jammed to capacity. I’d say there were maybe 30-40 people in the restaurant at this time (estimated).
We ultimately waited about 90 minutes for our food, and the entire experience took close to two hours for burgers and fries. At one point, someone who appeared to be the owner told us our food was being plated, but it turned out to be another table’s order, and then he disappeared. We waited another 30 minutes after that.
When the food arrived, the soup was not properly heated to the point my wife didn’t touch it and felt too bad to say something to the staff since they already appeared stressed out, and multiple people at our table who ordered onion rings were served fries instead.
The bathrooms were also in rough shape. They were not clean and were missing basic supplies, including paper towels. That’s a small detail, but it matters, and it reinforces the feeling that operational basics are slipping.
For a movie-themed restaurant with long kitchen delays, not having a popcorn machine is a major missed opportunity. Popcorn is fast, inexpensive, completely on-theme, and would go a long way toward easing long waits and guest frustration.
I also noticed many prior review replies from this business mention being “short-staffed” as a reason for their slow service. I empathize with that, but when it’s a recurring theme, it usually points to a broken process somewhere upstream, not just staffing alone.
One obvious inefficiency is the layout. The theater area is far from the kitchen, which means waitstaff are constantly walking long distances just to refill drinks. A drink station closer to the theater would immediately improve speed and reduce chaos, even if it requires some upfront investment. Small changes like this can make major differences.
This place would benefit from outside operational help. Something like EOS (Entrepreneurial Operating System) could help bring structure. EOS is a simple framework many small businesses use to clarify roles, improve communication, and solve root problems instead of constantly reacting as they happen. This restaurant has vision and heart, but it’s missing the operating system to support it.
Rating-wise, I’m giving this a 2.5 not a 1. In a world where reviews tend to be all 5s or all 1s, this is neither. Even with the long wait and two-hour meal, it earns a 2.5 based on charm alone. But charm only carries you so far.
One more note: they were out of their famous pierogies by 6 pm. That happens, but it’s worth mentioning given how central they are to the menu.
To end on a genuinely positive note, the Gizmo fries were excellent. Garlic, bacon, and easily the best bite of the night.
I want to come back. This place feels like it’s at a crossroads. With clearer processes, better communication, and tighter operations, ….it could be something really special.
Chad-C2 Fab- Copeland
Randomly chose to try this spot… Totally worth it. Had the perogie burger, it was fantastic. The menu is really unique the atmosphere was fun and the owners were there and very approachable. Will definitely be back next time I come through town!
… moreRebecca Smotrilla
So cute inside! Especially for Christmas season. Food was good. Specialty burgers. The “gizmo fries” are great!
We ate in the movie area & enjoyed it very much.
… moreWe ate in the movie area & enjoyed it very much.