Address and Contact Information
Address: 1131 W Lincoln Hwy #1836, Coatesville, PA 19320
Phone: (610) 380-9600
Website: http://venicepizzapa.takeout7.com/
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Venice Pizza and Pasta. 1131 W. Lincoln Highway. Coatesville, PA 19320. 610 380-9600. Go Back. Login. Login. Our Menu … Order Pickup Order Delivery.
Venice Pizza & Pasta – Coatesville, PA – 1131 W Lincoln Hwy …
Venice Specialty Pizzas · Chicken Cordon Bleu Pizza. $26.40 · Chicken Caesar Pizza. $26.40 · Brooklyn Style Pizza. Sweet Italian sausage, roasted green peppers, …
VenicePizza
VenicePizza. Welcome! Mon-Thu: 10:00am – 10:00pm. Fr -Sat: 10:00am – 11:00 pm. Sunday: 11:00am – 10:00pm. 1131 West Lincoln Highway, Coatesville United States …
Reviews
Joanie Macgorvin
The most friendly staff! The girls that wait on you at the front counter and while eating in are sooo courteous and sweet. On top of that the food is amazing. Best pizza in town! Cheese Steaks are a great size as well! I definitely recommend!!!
… moreKenneth Hopton
UNBELIEVABLE..!!!!!
As a valued customer of this establishment several times in succession, I believe in calling customer service what it is….
I had the unfortunate, and unpleasant interaction with a gentleman who answered the phone at this establishment, Venice Pizza who attempted to take my order ( which was an extremely easy one I must confess ), but made this situation EXTREMELY difficult regarding my selection of food. I inquired with the subject how much a “Cheeseburger Only” would cost, without french fries. This gentleman paused for an extended period of time on the phone, and then stated that this order can only be placed if it comes with french fries, which I clearly stated I did not wish or desire that portion of the order, and repeating that I only wanted to purchase a cheeseburger… period.
This gentleman continued to be confrontational on the phone with me regarding this order and stated multiple times that this order cannot be facilitated unless it is accompanied by french fries,… with myself responding that once again, I did not want or desire french fries for this very simple order.!!? After a prolonged period of time of going back and forth on the telephone regarding this food order, the gentleman then became upset, and subsequently “hung the phone up” regarding this simple order.
This phone call interaction lasted approximately 11 minutes in duration.
This customer then called back three (3) times in succession, with the same representative hanging the phone up on me, over & over again.
“UNBELIEVABLE CUSTOMER SERVICE”..!!!!!!
On the 4th return phone call to this establishment, the gentleman in question finally picked the phone up, and I clearly explained that I needed to speak to the manager on duty, regarding his actions & my request, in which this gentleman then placed me back on hold for a additional 6-minute duration. Finally, the unidentified manager of Venice Pizza turned out to be just as “Unhelpful” as the initial gentleman who answered the phone the first time.?
After explaining this situation in detail regarding the food order request, this manager rambled on….. stating that their computerized cash register would not be able to accommodate or process this order unless french fries were included with this cheeseburger.???.. WHAT..???
After an extended period of time of explaining to this manager of my wishes regarding this order, and he responding, giving over a “Dozen Reasons”why he couldn’t accommodate preparing ONE cheeseburger, I became absolutely disgusted and annoyed regarding this phone conversation, and explained to this manager that a Google Review would reflect this interaction, ( 1 Star-Rating ) and it would be posted ASAP regarding this completely avoidable situation.
“ALL OF THIS OVER A CHEESEBURGER ORDER… WITH NO FRIES” …?!?!?!?
… moreAs a valued customer of this establishment several times in succession, I believe in calling customer service what it is….
I had the unfortunate, and unpleasant interaction with a gentleman who answered the phone at this establishment, Venice Pizza who attempted to take my order ( which was an extremely easy one I must confess ), but made this situation EXTREMELY difficult regarding my selection of food. I inquired with the subject how much a “Cheeseburger Only” would cost, without french fries. This gentleman paused for an extended period of time on the phone, and then stated that this order can only be placed if it comes with french fries, which I clearly stated I did not wish or desire that portion of the order, and repeating that I only wanted to purchase a cheeseburger… period.
This gentleman continued to be confrontational on the phone with me regarding this order and stated multiple times that this order cannot be facilitated unless it is accompanied by french fries,… with myself responding that once again, I did not want or desire french fries for this very simple order.!!? After a prolonged period of time of going back and forth on the telephone regarding this food order, the gentleman then became upset, and subsequently “hung the phone up” regarding this simple order.
This phone call interaction lasted approximately 11 minutes in duration.
This customer then called back three (3) times in succession, with the same representative hanging the phone up on me, over & over again.
“UNBELIEVABLE CUSTOMER SERVICE”..!!!!!!
On the 4th return phone call to this establishment, the gentleman in question finally picked the phone up, and I clearly explained that I needed to speak to the manager on duty, regarding his actions & my request, in which this gentleman then placed me back on hold for a additional 6-minute duration. Finally, the unidentified manager of Venice Pizza turned out to be just as “Unhelpful” as the initial gentleman who answered the phone the first time.?
After explaining this situation in detail regarding the food order request, this manager rambled on….. stating that their computerized cash register would not be able to accommodate or process this order unless french fries were included with this cheeseburger.???.. WHAT..???
After an extended period of time of explaining to this manager of my wishes regarding this order, and he responding, giving over a “Dozen Reasons”why he couldn’t accommodate preparing ONE cheeseburger, I became absolutely disgusted and annoyed regarding this phone conversation, and explained to this manager that a Google Review would reflect this interaction, ( 1 Star-Rating ) and it would be posted ASAP regarding this completely avoidable situation.
“ALL OF THIS OVER A CHEESEBURGER ORDER… WITH NO FRIES” …?!?!?!?
Carrie Lewis
I love this place! They are so friendly and kind! Food is amazing! Restaurant is one of the cleanest places around!!! Prices are so affordable! Can’t say enough good things! I wish I could give a ten star review!
… moreRodger Cerritelli
Great food! Great service! Workers and owners always welcoming! Huge menu to choose from and I like that the owners are hands on…not just sitting back collecting their money. It’s definitely my go to for pizza and other food
… moreNelson Ojeda
⭐ 1-Star Review – Venice Pizza & Pasta
I want to make people aware of what happened to me at Venice Pizza & Pasta, because this is not right and it is disrespectful to customers.
I called in an order for a cheesesteak and an Italian hoagie. They told me it would be ready in 15–20 minutes. When I arrived to pay, the card machine automatically pulled up the tip options as soon as the employee selected “credit card.”
What bothered me most was that the employee did not give me a choice. She told me, “Just press one,” as if I was supposed to tip without even thinking. That is not how you treat customers. That system is set up in a way where people who don’t know any better will press whatever they’re told. It feels misleading and dishonest.
I don’t mind tipping — I always tip when it’s earned. But being pushed, pressured, or tricked into it is disrespectful. No customer should be told what to tip or be rushed into it. It makes me wonder how many other customers have been influenced the same way without realizing it.
Because of this unnecessary pressure and lack of respect toward me as a customer, I cannot recommend this place. Businesses should treat people with honesty and integrity, not tactics that make customers feel uncomfortable or taken advantage of. The system is rigged credit card
You’re taking advantage of customers
… moreI want to make people aware of what happened to me at Venice Pizza & Pasta, because this is not right and it is disrespectful to customers.
I called in an order for a cheesesteak and an Italian hoagie. They told me it would be ready in 15–20 minutes. When I arrived to pay, the card machine automatically pulled up the tip options as soon as the employee selected “credit card.”
What bothered me most was that the employee did not give me a choice. She told me, “Just press one,” as if I was supposed to tip without even thinking. That is not how you treat customers. That system is set up in a way where people who don’t know any better will press whatever they’re told. It feels misleading and dishonest.
I don’t mind tipping — I always tip when it’s earned. But being pushed, pressured, or tricked into it is disrespectful. No customer should be told what to tip or be rushed into it. It makes me wonder how many other customers have been influenced the same way without realizing it.
Because of this unnecessary pressure and lack of respect toward me as a customer, I cannot recommend this place. Businesses should treat people with honesty and integrity, not tactics that make customers feel uncomfortable or taken advantage of. The system is rigged credit card
You’re taking advantage of customers
Gwen Harper
Food is good, but if you order takeout, be prepared for substitutions without warning. Wanted french dressing, got ranch. Wanted cheesecake, received cookies. Wanted onion rings, got fries. I would have cancelled the order if I knew all these things were unavailable.
… moreRon Wilson
Gone are the days when this was the best pizza spot in the area. We got a Sicilian pizza and it was hard on the bottom while being undercooked on the top. The last 2 times we asked for extra cheese on our pizza and barely got cheese at all. I gave them the benefit of the doubt one last time with a Sicilian and that’s the last straw. The owner is a good guy but the pizza quality has faded for sure. Boy do I miss Rainbow Pizza.
… moreChris Fries
This is probably one of the best, if not the beat Pizza shop to go to in Valley Township. I eat here almost once a week and I never had a bad experience. Their pizza is very good, as well as their salads and subs. The latest I had here was the buffalo chicken cheesesteak and it was amazing! The workers are always friendly and their prices are definitely affordable.
… moreJennifer Cruz
Got there at 8:15 pm and ordered two slices of mushroom and sausage pizza and a side salad(which was delicious). Basically they gave us 2 very old slices of plain which they added more cheese and our toppings to. Listen it’s 2:14 am and I’m sick as a dog. Please don’t sell old pizza (cheese is translucent) as new slices. This would have never happened in South Philly, as most of the authentic Italian pizza shops don’t sell slices after they’ve sat out for such a long time. I’ll never go to a place that close to closing again.
… moreJohn Waldron
I’ve been coming here for years. It’s my favorite pizza place around. Not always accurate on how long the wait for your food will be but small price to pay
… more