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Reviews
ian schambach
In bad weather it is just bar and 4 tables in a hallway. During good weather and peak hours they may open the outdoor area, but that is a ghost town otherwise. At 1pm in May the outside was closed.
Outdoors looks nice. Indoors looks sad.
Full menu, which is rare for wilderness.
Very close to the lobby. No separation from active hallways. Feels like you are eating in a bar, not a restaurant.
… moreOutdoors looks nice. Indoors looks sad.
Full menu, which is rare for wilderness.
Very close to the lobby. No separation from active hallways. Feels like you are eating in a bar, not a restaurant.
Samantha Williams
Super expensive! Our group bought 5 mixed drinks for a total of $82.00. Also very, very slow service, despite being a “slow night” according to one of the bartenders.
Don’t get me wrong, the drinks were pretty good, but they’re served in plastic cups and it’s a hotel lobby bar; a.k.a. family’s and luggage carts are constantly passing by, meaning you aren’t paying for a nice bar atmosphere. Would be perfect if it wasn’t so expensive.
… moreDon’t get me wrong, the drinks were pretty good, but they’re served in plastic cups and it’s a hotel lobby bar; a.k.a. family’s and luggage carts are constantly passing by, meaning you aren’t paying for a nice bar atmosphere. Would be perfect if it wasn’t so expensive.
Kimberly Bullers
We had the nachos with chili to start and it was amazing. We then had the ribeye medium well and it was the juiciest most tender steak I have ever had. The salad was also really good too! I highly recommend these items here!!! The service was great!
… moreLeslie Hatfield
I order the Firefly Salad and add the salmon, every time. This is by far the best salmon I eat every year. I didn’t take the picture until after I had scarfed half of my salad down. There were an abundance of oranges, pecans, strawberries and what I think was an arugula greens mix. I don’t eat vinaigrette dressings however there was what tasted like a delightful Caesar dressing slightly drizzled atop of the salad. This is my go to meal at the resort. It is on point every time. Our kids love their all beef hot dogs and their French Fries. The fries are SOOO GOOD.
Here is the deal. If you go in the winter, you will get cold sitting inside by the bar with coming and goings of the guests from outside. You ARE not going to freeze. Dress warmly.
The bar and grill has always been understaffed much like many restaurants across the country. It is difficult to get service in a timely manner during the busier times. We wait for the down time. Then? No problems.
Go. Enjoy. This is a resort that is family friendly. The salad with the salmon? 5 star quality. A much needed adult meal while we are all exhausted from our children’s vacation. Let’s face it. We don’t do it for us
… moreHere is the deal. If you go in the winter, you will get cold sitting inside by the bar with coming and goings of the guests from outside. You ARE not going to freeze. Dress warmly.
The bar and grill has always been understaffed much like many restaurants across the country. It is difficult to get service in a timely manner during the busier times. We wait for the down time. Then? No problems.
Go. Enjoy. This is a resort that is family friendly. The salad with the salmon? 5 star quality. A much needed adult meal while we are all exhausted from our children’s vacation. Let’s face it. We don’t do it for us
connie leach
We arrived on saturday, decided to eat at Firefly bc of heavy traffic on the highways. We had our 2 grandsons w us.
We sat down, waited forever for a menu, waited even longer and usually long for our food. Which would have e been fine if the food was edible. The teenage grandson got bbq wings and my husband got buffalo wings, both said they were by far the worst they had ever had. The younger grandson got Mac & cheese snd loved them. I ordered the chicken cesar salad, which was also terrible.
… moreWe sat down, waited forever for a menu, waited even longer and usually long for our food. Which would have e been fine if the food was edible. The teenage grandson got bbq wings and my husband got buffalo wings, both said they were by far the worst they had ever had. The younger grandson got Mac & cheese snd loved them. I ordered the chicken cesar salad, which was also terrible.
Matt Capp
It is absolutely way too cold in here for any self respecting establishment.
Everyone in their jackets trying to enjoy dinner while getting blasted by freezing air coming in from the door.
They have ZERO HEAT ON! Nothing coming from the ceiling vents.
Any bar or restaurant I’ve been to with outside access has a heater blasting hot air above the door when open.
Our food was cold within just a few bites, better off eating in the room.
Went too the customer counter twice about getting the heat turned on, explaining everyone there is quite cold. Management never came out, and no one even came over to see the problem. Telling me it’s cold because people travel through the door is not an excuse. Get the heat working and add a heater to that pneumonia hole!
Take care of your customers in the winter, you’re going to get people sick!
Miserable experience, but the server Gabi was great, the servers are cold too by the way.. Everyone wearing jackets in their hyped up “grill”.
We had to get takeout trays and leave half way through our chilly meal. $100+ wasted, will not be returning. (They give you plastic forks and knives btw)
This place promotes itself as a resort with premium dining, reality feels more like a glorified mountain themed Chuck E. Cheese with hotel rooms attached.
… moreEveryone in their jackets trying to enjoy dinner while getting blasted by freezing air coming in from the door.
They have ZERO HEAT ON! Nothing coming from the ceiling vents.
Any bar or restaurant I’ve been to with outside access has a heater blasting hot air above the door when open.
Our food was cold within just a few bites, better off eating in the room.
Went too the customer counter twice about getting the heat turned on, explaining everyone there is quite cold. Management never came out, and no one even came over to see the problem. Telling me it’s cold because people travel through the door is not an excuse. Get the heat working and add a heater to that pneumonia hole!
Take care of your customers in the winter, you’re going to get people sick!
Miserable experience, but the server Gabi was great, the servers are cold too by the way.. Everyone wearing jackets in their hyped up “grill”.
We had to get takeout trays and leave half way through our chilly meal. $100+ wasted, will not be returning. (They give you plastic forks and knives btw)
This place promotes itself as a resort with premium dining, reality feels more like a glorified mountain themed Chuck E. Cheese with hotel rooms attached.
Mary Franklin
Our server was very nice but she was trying to run the entire place alone. Management showed up and started helping but it was still a long wait. The burger is more like meatloaf. The Mac and cheese looked like mash potatoes and was cold. When I said something any the Mac and cheese I received a plate of cold fries. The other people in my group said their fries and vegetables were cold as well. It took a long time to get refills as well.
… moreOlga Carrillo
8/2/22 9:40pm
From the balcony of my room I could see directly into the kitchen of the Firefly Bar & Grill and let me tell you I was absolutely disgusted by what I saw happening in that kitchen. Cooks did not wash their hands, after handling their personal cellphones, after eating over the prep area, or after touching their face and hair. But that’s not all. A server came in and was eating French fries directly out of the frying basket. Then she started picking food out of the prep area and eating it! I watched this go on for about 20 minutes before I became so disgusted I had to stop watching.
What makes this even more appalling is knowing that prior to seeing all of that, my family and I ate from that very kitchen. I’m sickened by what I saw. I tried to upload the video I recorded but it won’t allow me. I’ll be sending those to the health department.
… moreFrom the balcony of my room I could see directly into the kitchen of the Firefly Bar & Grill and let me tell you I was absolutely disgusted by what I saw happening in that kitchen. Cooks did not wash their hands, after handling their personal cellphones, after eating over the prep area, or after touching their face and hair. But that’s not all. A server came in and was eating French fries directly out of the frying basket. Then she started picking food out of the prep area and eating it! I watched this go on for about 20 minutes before I became so disgusted I had to stop watching.
What makes this even more appalling is knowing that prior to seeing all of that, my family and I ate from that very kitchen. I’m sickened by what I saw. I tried to upload the video I recorded but it won’t allow me. I’ll be sending those to the health department.
Wes Mason
Truly a awesome place to sit down and relax after a long day of activities. Rather it be with the kids, the wife, or just yourself. Live music, a fire, drinks and the burger I ordered was amazing!!! Keep it up guys. Nice way to wind down after a long day.
… more