Chris Katt
Just another chain with poor service issues. The cashier would hardly let me finish a sentence before interrupting me and acting annoyed with my very presence. One of the guys on the line making the sandwich was gratefully helpful as I was tempted to just leave. It was almost as if older folk (I’m 52) were not welcome. I won’t go there again. Plus the urban music was excessively loud. I should have gone across the street to Ponderosa.
UPDATE: They just asked me to submit my review to a link. Mind you this is more than 2 months later! I followed the link & you can’t submit the complaint unless you have the order number. How am I supposed to remember my order number from over 2 months ago? I don’t exactly hoard these things. And for that, I’m changing my 2 star review to a one. That’s ridiculous.
… moreJoel Copas
Stopped here with my family today, and didn’t know if we were at a family restaurant or a rap concert. The crew had the music so loud that you could barely have a conversation inside the place, and the music that was being played was dropping the F bomb, the N word with the hard R, and a bunch of other cuss words. I love Jimmy John’s, but this experience was terrible.
… moreEmily Emens
A Beach Club has avocado spread on it. Mine didn’t have any on mine so I called them and asked for them to remake it, considering avocado spread costs extra. Took 3 times of talkin to someone to explain my problem with the sub they gave me over the phone. I made it AS CLEAR AS POSSIBLE that I wanted the avocado spread they guaranteed me on my BEACH CLUB. Offer to show them how my sub was missing the avocado spread when I came back for my “correct” sub. They didn’t care. At all. They still DIDN’T put any avocado spread on my remade sub. These people didn’t care to listen to me. Why the heck would I pay for a beach club sub if I wanted a turkey tom? I wouldn’t. Cuz it costs extra. I literally tried to show them the sub they made wrong to end any kind of confusion and they shrugged it off. Mind you, this is the 2nd time I’ve had this same issue with this location in the last couple of months. Like 2 out my 3 orders in the past 6 months was this issue. They read my exact order back to me over the phone and still didn’t make the order correctly and was rude about it. Come on. *side note. The guy I spoke with wasn’t rude to me, it was a chick with bleached short hair that was rude and manager just acted clueless.
… moreFastApostolos
Typically messes up orders, difficult to get things right in the end. Good food when they get it right but everytime I order a sandwich with NO Mayonnaise we get a slab of it.
Maybe it’s too busy but if so let’s not beat around the bush when we call to fix a mistake. We pay for what we order so please make it correctly the first try, not all of us are trying to get free food.
… moreAiryenn Smith
Our local Jimmy John’s is so amazing. Their food is always good. Service is always quick. The facility is always clean.
… moreAlia Mallory
When a special note says leave on porch, probably should leave items on the porch and not on the ground outside where the many stray cats could get. Also, when someone pays and asks for extra, such as onions. One would think they would get extra onions.
… moreAngry Jake
Very helpful in explaining the rewards system when not using the app. Took the time even though he was busy to be helpful and kind. Great food, great music, and great people.
… moreBriana Wilson
Food was absolutely amazing!! The lady that delivered was truly the sweetest!!!! Only thing I was missing was my cookie. But accidents happen lol. Absolutely LOVE this jimmy johns!!!
… morekate coonan
I used to order almost every day I worked but they stopped putting mayo on my BLT. I even started requesting extra mayo, still get none on it. After this happening 4 times I just gave up on getting food from them because I don’t want a dry BLT lol. It’s such a bummer too, I really loved their subs.
… moreDavy Chinn Jr.
This is our go-to stop on our travel between Michigan and Indiana. I always applaud the cleanliness and staff. If I had only one piece of constructive feedback, it would be to add a changing table to the restrooms. As a parent of two little ones, this has been our only beef for the last 4 years.
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