Fatima Castillon
The food was probably the worst food ive had at a wendys. There were hairs on my fries, not one, not two, but mutliple white hairs. The bacon was stringy and super chewy as if it was undercooked. The baconater overall was tasteless and didnt enjoy anything about it.
… moreAngelina Martinez
I would leave zero stars if I could im soo disgusted i ate my food ate half of my fries when I noticed a use dirty tooth pick inside !!! I will never ever eat here again nor do I recommend!!!
… morecharlene bollinger
Stay away!!! If I could I would give them “0” stars. I don’t leave reviews unless horrible service/food. And even gave them a 2nd chance….So last yr on veterans day Nov. 11th my daughter had neck surgery after recovery & being discharged she wanted her favorite place (Wendy’s). So we got her what she wanted. Wendys completely messed up our order missing items, food cold & was doubled ordered/charged on my daughter’s order because the lady I guess couldn’t get it right even if her life depended on it….when I only asked for one! Then I went inside after checking our drive-thru order & receipt. Mind you she supposedly fixed the double order/charge. They were upset with me for their mistake? Then didn’t want to refund me saying their policy is to give store credit…how when I didn’t even order double of what I was charged. Then they gave me a refund of cash and not of the full amount & wouldnt give me another receipt. So fast forward a year later an once again….I went last night to try them again and yet again messed my whole order up missing cheese, lettuce & bourbon bacon sauce, onion. Buns not toasted on chicken sandwiches and tasted old & fell apart on first bite…couldn’t even eat it. One of the chicken patties didn’t look cooked nor crispy like the other 2. Had order 2 Baconators and again items missing on both the npatties were so over cooked dark & dry …again couldn’t eat it. An everything not even hot even the fries weren’t full and soggy. The saddest part is the list goes on & they don’t care don’t tell you their out of items an still get nothing right even after trying to fix it. This place needs a new staff, management once again or they will continue to lose more customers and the store won’t make it & be closed down eventually. Sad my daughters wouldn’t even eat their food they were so sad they jus wanted cereal an nothing more. Should of just stayed home an all ate creal for their price and bad food/service.
… moreMin
Every time i’ve gone into this wendy’s the atmosphere is just dirty. they always let people who have lost it a little into this establishment and they never seem to clean.
… moreVanessa S
Food was good I mean Wendy’s has quality food and it pretty much speaks for itself! I wish it would of been more fresh and my medium fries actually filled to be a medium size. My container barely had any fries and same for my husband’s combo. I ordered the new Classic Jalapeno Popper combo medium size with an upgrade to a Strawberry Lemonade. My husband ordered the Baconator double patties with a vanilla frosty medium size as well. The Jalapeno Popper burger was good with two sides of ranch. Not sure if the ranch helped but my burger did not look like the picture lol! Customer service was basic – we weren’t greeted at the window. I’m sure it’s the timer and pressure that doesn’t help or allow the employees to give their customers the time they deserve. We weren’t offered condiments but had to ask for them so just be aware if you want salt, ketchup, or any sides ASK.
… moreMaria Nevarez
So I went in for the viral “Krabby Patty Meal” but what a disappointment the whole experience is for it to seem that you actually ordered at the Krusty Krab lol and not for it to wrapped as a normal Wendy’s burger. The food is good but part of the experience is for it to be wrapped and put in a SpongeBob bag as they advertised it. Might as well don’t advertise it as a Krabby Patty Meal lol. False advertising if you ask me
… moreSergio Machado
I try not to leave negative reviews, but I was given someone else’s order and it wasn’t busy. My fault for not checking the bag that was closed with Wendy’s stickers. Which I thought was odd bcz I’ve never ever received an order this way. All food was cold, no butter/sour cream for potato.. I called the store with no answer, either. This definitely isn’t the first time this location has made a mistake on my orders so I can’t say I’d recommend them anymore. Hope they get things straightened out there.
… moreTeresa Brecht
I don’t like giving bad reviews but I was disappointed by my food from there. I couldn’t find my receipt right off so I can’t compkain to Wendy’s. I bought the food yesterday- 3/10/23 around noonish. I ordered the Biggie bag for my High schooler, and I got the Cesar Salad. We went in the drive thru. So we drove home, and on the way my daughter ate hers. She enjoyed it. So, at home I’m getting ready to eat my C. Salad, and as I get ready to add my little extras & salad dressing to my salad, I notice the expiration dates on them- all EXPIRED!! I just couldn’t eat my food. So, please people check your food especially the way it looks and dates of expiration on packaging! Tqb
… moreCianna Barboza
Amelia and Alexandra were extremely rude and inconsiderate for any customers they had, especially when we were the only customers in the building. Completely ignored us and got irritated when we asked for help when ordering. No sense of professionalism and severe lack of communication skills and any customer service training. So disappointed in the poor attitude and lack of basic manners. On top of that, we waited over 10 minutes to receive any kind of help due to their ignorance and that we didn’t want to order at the kiosk because it couldn’t accommodate our order. This behavior is inappropriate, unacceptable, and inexcusable. We will not be returning back here.
… moreJohnnie Holloway
When I walked in and went to the counter the employees ignored me and went about their business as if I didn’t exist. I don’t expect them to drop everything and come running because they saw me but at least acknowledge me by saying I’ll be right with you . Have you been helped? Will you be using the kiosk or app to place your order?
Something. I had to eventually stop the young lady and ask can I place an order here? She said yes I’ll be right with you. That’s all I ask acknowledge your customers we understand you are busy but still smile and let me know that you see me. Bad customer service but the food was good.
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