Hend Elkhouly
According to the following, and based on the invoice, the employee asked me how much I would like to add as a tip. I told him 85 (as a total). He then added an 85 tip to the bill, which was more than the purchase value. I paid without paying attention to the total amount. I would like this to be corrected, and I tried to contact one of the employees, but no one answered me. This is disrespectful customer service.
”Please provide me with the main company’s email address to communicate with them and get a refund.”
… moreAllison Finzel
They messed up our order…ordered loaded buffalo chicken…had no buffalo. Instead the cheesy bacon tots we ordered were drenched in buffalo. Took everything back including our pizza to have remade since it would be cold by the time we drove back. The manager had a horrible attitude about remaking our order. Did not offer a refund or anything. We had to wait an extra 40 minutes for our order to be remade.
… moreAleta McFarland
The pizza was delivered 15 minutes early which was great! However, the thin crust pizza that I ordered was completely dried out!!! This was not the pizza quality I expect from Domino’s. It definitely was not even worth the $9.99 price for a large loaded pizza. Also, what is with the $5.99 delivery fee?!!! Very disappointed!!!
… moreAnna Mikulich
What the hell is going on?!
I placed my order at 5:15 PM, and it was prepared quickly — I can clearly see that on the tracker. But then it just sat there for almost an hour! The driver only picked it up at 6:18 PM, and according to the tracker, went completely in the wrong direction. Now it’s showing an estimated delivery around 7 PM.
And this is the second time in a row this has happened! Every time, all you offer is a useless coupon for the next order, which doesn’t even work when you try to use it later. And I’m still expected to tip the driver — for what exactly? For bringing cold food almost two hours late?
To make things even worse, it’s impossible to reach anyone by phone! What’s the point of having a number if no one ever answers and everything is such a mess?
And when the food finally arrived, the pizza was burned on top of everything else.
This is absolutely ridiculous and unacceptable.
… moreBrijesh Soni
They are very obedient in NOT following the things we ordered. We said we don’t wanted garlic sauce and pizza to be cut, they did exactly the opposite. It seems those guys just hate their job.
Avoid!!
… moreCynthea Singer
Ordered through door dash. Pizza was done at 5:50. Sat there for thirty minutes until I called. Then they finally delivered my cold order. After putting me on hold indefinitely. Do yourself a favor and order somewhere else.
… moreKim Ice
We ordered on line. 35-45 minutes. It ended up being 1 1/2 hours. Food was so cold it was inedible. Don’t trust the accuracy of the website. If we had known accurately how long it was going to be for delivery we would have picked it up. The website gives you updates so we could see how long it had been sitting there, we knew it was going to be cold before it got here. Food was so terrible we ll never order again!
… moreAli Khalifa
This pizza was horrible and it was not eat able and when l got it it was not hot it was cold and now it looks like it’s dough and it’s uneat able and was horrible and when l called them back they gave me a attitude and was rude and my food is really disgusting now
… moreB James
We order from this location 2-3 per week. We are hosting the Ohio State game and order from this location. 3+ hours because of Ohio State game and being short staffed. No notification. No empathy. Do better. Done ordering from here. Stay away!!!!
… moreSymone Nelson
Disappointed but not surprised after seeing these reviews. We called to make a change to our order (red sauce to white sauce because Uber eats didn’t allow the change even though it’s a very common offering, even on their website) and immediately the way the man answered the phone you could tell he was irritated. While the order was being placed we decided to make the call, to catch it before the order was fully put in the system. I told him that we’d like to make a change to our order; he immediately cuts me off and says “well it’s probably already being made so we can’t do anything.” I then tell him we JUST placed the order as I was calling, it wasn’t possible. He then sighs very loudly and says “I’ll see if I can do something about it.” I tell him we just need to change the red sauce to white sauce, he loudly says “HUH! WHAT!?” So I repeat myself, slower and he immediately cuts me off and screams “I GET IT! YOU DONT HAVE TO YELL AT ME”… no one yelled, I literally didn’t even change my volume, just slowed down; he was on speaker phone and all my friends heard, they all were just as confused as me and were honestly telling me to cancel the order because how can we trust someone like that to make our food. I then say, in the same tone, “I was not yelling, I was repeating myself because you said you didn’t hear me.” All I have to say is, whoever picked up the phone June 7th at 6:53 PM needs to get a grip of their emotions or find a job they will actually enjoy. Outside of this, it’s already been over a hour since we placed our order and we still haven’t received it. I can’t help but think it has something to do with the man who answered the phone because we live LESS than ten minutes away and we all know it doesn’t take a hour to make a pizza. As a paying customer I don’t want to be heckled over the phone when it was a really simple request that did not require all that attitude nor have to wait over a hour for food we paid for. Please pull the call if needed; it says all calls are recorded on your phone line so I would love for upper management to hear this!
Had to edit! After all the attitude, him confirming the order wasnt through yet and waiting over a hour, no red sauce. Will NEVER order here again.
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