James Dalton
So it’s obvious that they’re manipulated over here at this Panda Express. I just speak with the Hispanic general manager, very unprofessional the fact that his cashier lied and stated that they ran out of beef from broccoli. This is the second time I come to this location and the food is not out not prepared. You have to order and wait while others are behind you because there is no food even to be cooked you have to it’s only cooked by order whether they’re just trying to save the product. I understand about food cost, but then you jeopardize a customer and has a high level of standard professionalism that the customers hold the panda to ! Also, I find it a very dissatisfied that I was not able to use my panda survey coupon with my purchase in my app that gave me another one in order for me to use because the survey coupon. I have to purchase something that I’m already getting a discount so you’re just having meadd to make a separate purchase in order for me to get that free item so me giving my feedback to kinda does nothing so that’s actually manipulation and false advertisement.
… moreisabelle
Came in around 11:50 am, the server Karla acted like we were ruining her day just by walking up to the counter. Ordered rangoons and she seemed extremely bothered to have to walk back over by the food to get them. Chicken teriyaki was gross and fatty and we weren’t given any sauce. The old staff was so much friendlier and actually seemed like they enjoyed their job, confused by how and why you instantly have an attitude less than an hour into opening….
… moreMichael
Graciela was so nice and has a great personality! Would recommend if your at Louis Joliet mall to pay them a visit!
… moreJ Schmidt
It tastes very good and is very warm. I had a newer hire take care of my order and she was very welcoming. She did have a little bit of a hard time processing my gift card but she was able to figure out well with another co-worker. Definitely one of the better Pandas I have been to.
… moreERICK ooo
Best place I ever been in, the manager and the employees are super nice and great with the costumers, on my opinion the best panda express I been on
… moreFrank
Came here out of town to watch a movie. And we were hungry afterwards so we decided to get something to eat at Panda. Food was great as always at panda. I will say the lady making the food seemed like she would rather be somewhere else. But Gabriel made our experience great. He greeted us as soon as we walked in. Asked us if we needed help with any suggestions etc. He was fun and energetic. You guys need more people like him working there. We will definitely be coming back when we are back in the area.
… moreMrs. Orozco
I hate that pandas in the mall never have food prep they alway with attitude they are worts than the pandas in Jefferson what happen to customer service this is why you never make the sales you need to train your employees in how important it is to keep customers I stop going to this two places Time and time again, I give them an opportunity to step it up and time and time again they have failed I can say how mush I spend because I couldn’t get food because they said they were not cooking no more and that all they had and remember it was only 6:00 pm .. so make it make sense
… moreChris Hebert
My favorite restaurant, but this location is by far the worst experience. Food was barely warm, rice wasn’t fresh. I told the manager the rice looked dried out, she says it just came out. I took her word for it and I was right. I asked if they would make the rice fresh and they did, which I would give a second star but not since the manager lied in the first place. I attached a picture of the two obviously different made rice’s.
… moreIker Alí Ramos López
The food is great.the place is clean.The employees are nice.10/10
… moreJohn Moore
The food was poor quality compared to other locations, no Dr Pepper, and I was just over all not impressed
… more