MAX CROTHALL
The lady at the drive through was so damn rude to me when I went to pick up my DoorDash. I said I was picking up an order and was greeted with a horrible attitude lady saying I needed to specify that it was a door dash rather than just saying it was a pickup (as if I knew the difference in terminology). It was such poor customer service. She kept harping on about it and was almost “giving us a lesson”. Was a needless bit of rudeness to end my day on. Thanks a lot Geneseo Wendy’s
… moreSantos Pagan
Drive thru, 2 apple pecan salads with 3 chilis. One of the salads wasn’t even half full. As long as it took I could have went in and made our salads. The last time I was here they never put my dressing in and shorted us a chili. This is so freaking wrong. I’ve been screwed out of more money here
… morebruce pritchett
Nice clean restaurant. I brought about 15 students here after a field trip. Service was friendly quick.
… moreEric Elliott
The doors were locked during dining hours no one was answering the drive threw. I had to cancel my online e order and go without eating before I started my shift at work. This place has gone way down hill between long waits cold food and inaccurate orders it’s a surprise that this location’s even still open. I made a review on the app and was supposed to be contacted about my experience and never was.
… moreGeorge Foote
Against my better judgment, my wife and I stopped a few days ago. The air conditioning didn’t seem to be working and none of the ordering system or cash registers were working either, cars were backed up at the drive thru, we waiting behind a guy that just wanted lemonade for his wife in the car. They made him wait, why could’ve they just take his money! After about 15 minutes they finally took his money and he went to the beverage machine and no lemonade. My wife did get a frosty, but I left without ordering. This is my last time there, why are other Wendy’s locations good and this one never is. It seems like all the fast food places in Geneseo have gone to crap since Covid.
… moreReapz Beepz
Every time I come here, this place messes my order up in one way or another, From forgetting $15 Burgers to Undercooking the food, and everything in between. I’m generally a nice person, never Karen the people handling your food, but this place is out of control, nothing but immature children working, in desperate need of a chaperone…This used to be my favorite spot to eat but it seems like since 2020 (Covid) It has gone down hill…I continue to try to give them the benefit of the doubt, but Ive ordered from here 4 times in the last month and half, and they are 0 for 4…
… moreMadeline FRIEDLER
The service has always been slow. And the employees make it clear they don’t want to be there or care.
… morebarb mckean
The food and service was fine. The entire dining area was FILTHY. We asked to speak with the manager and as soon we raised our concern she said “enjoy your meal and have a good day”. My husband asked her name and she refused to give it. We will NEVER go to that location again. There’s too much competition in Geneseo to be dismissed that way. This happened around 2:00pm on September 2nd at the Geneseo location. There were no other customers in the restaurant.
… moreJackson Cool
Two people in line ahead of me. All three were small orders. Took 30+ minutes to get my food
… moreJim Cornell
We visited on a Thursday early afternoon. We went through the drive-thu. We were 4th in line. 20 mins later, and 1 person giving up and leaving the line up, we our order was taken. The person taking the order, apologize for the long wait and stating they were short staffed. The wait for the food was short. The food was hot and delicious. So much for fast food.
I hope management can solve the staffing issue.
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