Mara
Overpriced, Disrespectful, and Completely Unorganized — Never Again
I placed a pickup order by phone the night before, like I’ve done for years. When I arrived, I called to confirm it was ready. They said it was ready and told me to come inside to get it.
When I walked in, the store was overcrowded, chaotic, and had no separate area for pickups — just one huge line of people placing orders. When the owner came out, I politely asked for my pickup order, and he responded with rude, sarcastic, and nasty comments, telling me I had to wait until everyone finished ordering before he would hand me food that was already prepared and confirmed ready.
This place is more expensive than other chicken stores, and somehow the service is even worse than the prices are high. I spend $60+ every time I visit, have supported this business for years, and was treated like a bother for wanting to grab an order they told me was sitting there ready.
To make matters worse:
• There is NO parking for customers, which makes pickup even more stressful.
• People are constantly standing in front of and inside the store asking customers for money, making the environment uncomfortable.
• The owner shows zero appreciation for loyalty, but has no issue charging more than competitors.
I ended up leaving and going to another chicken store that night. They took my order, were kind, professional, and handed me my food with no attitude, no sarcasm, no excuses, and no delays. A completely different experience.
This business charges higher prices than everyone else, offers no parking, has no organization, and delivers terrible customer service.
I will never return and I do not recommend this place unless you want to:
• pay more than other chicken spots,
• deal with a stressful pickup process,
• wait hours even when your food is ready,
• and be surrounded by a chaotic, uncomfortable environment.
There are far better chicken stores out there that value your time, money, and loyalty. This one clearly does not.
… moreMatt Taylor
I had a wonderful dining experience here and it exceeded my expectations in many ways. The atmosphere was warm and inviting, striking the right balance between casual comfort and stylish charm. The staff was attentive without being intrusive, always checking in at the perfect time. The menu had a thoughtful variety and every dish felt fresh and carefully crafted. I tried a mix of appetizers and mains and each one was presented beautifully with flavors that complemented each other perfectly. What stood out most was the freshness of the ingredients nothing felt heavy or overdone. The drinks menu was equally impressive, with both creative mocktails and classic options prepared with care. Portion sizes were satisfying, leaving just enough room to enjoy dessert without feeling overwhelmed. The dessert itself was a highlight, rich yet balanced in flavor. Prices felt fair for the quality and experience provided, making it a place worth visiting again. Overall, it’s a spot that works for both casual outings and special celebrations.
… moreTiti
Those my ppl. They cool. They be busy. They food good. They polite. Respect them they respect you. That’s all.
… moreDeñ Santiago
It’s a little crazy sometimes but the food is incredible I’ve been going to us chicken for many years and the menu just keeps growing great food good people good prices AA+
… moreLiza Brophy
The place and people are great. I always get an Italian cheeseburger here. The best in the business.
… moreMiguel Heta
Best chicken in town very clean place great service and great people
… moreAngel Hernandez
Great place the people behind the glass was amazing sad thing is the area isn’t a place you want to be especially with your family anything can happen at any moment. Like I said before the people are behind the glass.
… moreHoover Salazar
The Food was absolutely delicious, the service was excellent the young man who took my order was patient and even helped with my order and gave me some recommendations on what to get, great pricing! Food alone was fresh and mesmerizing can’t wait to come back!
… moreMe
These are my FRIENDS they are very special good hearted peoples, never negative just good business always happy we’ve been knowing them since the 80’s and they are still here with us We love our chicken store with that good Ol’ chicken we need in our life we all are Patersonians
… moreJamie Dunn
Amazing food great workers terrible atmosphere. Unfortunately the owners can only do so much about the people who hang around the store but it really does make it hard to want to frequent this place.
… more