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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Carpentersville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Address and Contact Information
Address: 2270 N Randall Rd, Carpentersville, IL 60110
Phone: (847) 844-3938
Order and Reservations
Order: Order online
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Dunkin’ at 2270 Randall Rd in Carpentersville | Coffee & Donuts …
Dunkin’ is proud to serve Carpentersville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Dunkin’ locations in Carpentersville
Browse all Dunkin’ locations in Carpentersville … Carpentersville, IL. 2270 Randall Rd. Open NowCloses at 11:00 PM. 2270 Randall …
Dunkin’ | Carpentersville IL – Facebook
Dunkin’, Carpentersville. 32 likes · 853 were here. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts….
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Reviews
Teagan Macnaught
I never write reviews but I was so pissed off here I had to share. Saturday I ordered 2 maple sugar bacon sandwiches. I got home and ended up getting 2 sausage egg and cheese sandwiches. Both my husband and I don’t like their sausage sandwiches. I ate mine just because I was so hungry and not going out again and he didn’t even eat his. I was really looking forward to the sandwich since it’s a seasonal item and one of my favorites at that. So I called the store and told them what happened? The lady I spoke to told me that I could come back and either get a refund for the sandwiches or 2 new ones anytime during the weekend Monday comes around and I went back and got two of the exact same sandwiches again this time I spoke with the manager, told her the story of what happened and she told me she could not honor the two free sandwiches. I was already told I could get and that there was no evidence to support what I was saying. I showed her my receipt. I told her the lady I spoke to said she was gonna leave a note for the other staff members to know, and the manager told me there was no note and she wouldn’t even have given me one sandwich if it was her choice, she gave me one sandwich for free and the other one I had to pay for and guess what happened when I got home it was made incorrect again, so I called her and told her I was coming back for a refund this time and I would not be coming back to this location I’ve worked in customer service for seven years. I’m only 24 years old and I understand that she could’ve given better customer service and been kinder about it, but instead, she was rude dismissive and called me a liar. I wouldn’t recommend this location.
… moreLisa Rodriguez
I visited this location today, 11/16/2025, at 1:39 PM. The experience was entirely defined by the cashier’s rude and disrespectful behavior.
Upon arrival, the cashier was on a personal phone call, and I had to wait until she finally acknowledged me while still speaking on the phone. I ordered my drink and scanned my app QR code for a reward (Buy any drink, get a half dozen donuts for $3).
After receiving my coffee, I asked for the donuts and the cashier immediately yelled at me, stating, “no free donuts, we don’t give free here.” I respectfully tried to explain that it was a $3 reward, not a free item, and even showed her the reward screen on my phone, but she continued to yell and argue repeatedly.
This quickly became a matter of respect, not donuts. There is no excuse for a staff member to yell at a customer. Her entire approach was unkind and unprofessional. This was one of the worst customer service interactions I have ever had.
… moreUpon arrival, the cashier was on a personal phone call, and I had to wait until she finally acknowledged me while still speaking on the phone. I ordered my drink and scanned my app QR code for a reward (Buy any drink, get a half dozen donuts for $3).
After receiving my coffee, I asked for the donuts and the cashier immediately yelled at me, stating, “no free donuts, we don’t give free here.” I respectfully tried to explain that it was a $3 reward, not a free item, and even showed her the reward screen on my phone, but she continued to yell and argue repeatedly.
This quickly became a matter of respect, not donuts. There is no excuse for a staff member to yell at a customer. Her entire approach was unkind and unprofessional. This was one of the worst customer service interactions I have ever had.
Yuliya P Bilous
I ordered 12 chocolate frosted donuts today. Half of them were fresh, but the other half were terribly hard, like they were from yesterday.
And plus Today I was helped by an older woman with white hair, and she was extremely rude. I honestly don’t understand why you work with people if you treat them this way I wouldn’t even allow you to work with animals! You were very disrespectful.
… moreAnd plus Today I was helped by an older woman with white hair, and she was extremely rude. I honestly don’t understand why you work with people if you treat them this way I wouldn’t even allow you to work with animals! You were very disrespectful.
james rojewski
This place sucks!They charged
Me 1.00 for hot water cup! Employee says they take it out of their pay!If no charge!!That’s not right!They also had spiders in Napkins holder!I will call Corp
On this! Coffee is always not fresh!They mix old coffee with new one! Didn’t drain old coffee 1St!
… moreMe 1.00 for hot water cup! Employee says they take it out of their pay!If no charge!!That’s not right!They also had spiders in Napkins holder!I will call Corp
On this! Coffee is always not fresh!They mix old coffee with new one! Didn’t drain old coffee 1St!
Barry Chevalier
I tried to use my free medium frozen beverage coupon from the app this morning and was told it does not work for a cappuccino blast. Which it does. And I have used it before. Will speak to someone else or a manager tomorrow.
… morejen m
Why is it that Dunkin just cannot master multi tasking orders in the drive through? There is frequently a long wait because they take several orders at once but don’t seem capable of fulfilling them concurrently. Maybe it’s staffing? I don’t know. And it’s not just this location.
… moreAng Jorda
This dunkin is really good! Friendly service & they made my drink perfect
… moreKeira
The girl working tonight is absolutely horrible. She called the police because she didn’t like how my fiance said some words to her that were disrespectful in her opinion. I get it but you take that up with him. Instead she involved me with it and called the cops saying she wants me trespassed from there as well. Which makes no sense because I did nothing to her. I am very disgusted with the service here. I would fire her if you want your business to survive.
… moreJayla
I called on Monday January 20th about a drink of mine that was made wrong. He answered by saying how can he help me and ended up hanging up the phone on me. I find that very disrespectful and not acceptable in any way. Please hire employees that are ready to work and be responsible and respectful to their customers!!!
… moreJay Panganiban
Place is terrible. Almost everytime I go there, the order is usually incorrect or missing something. And some of the workers are incredibly lazy. They don’t even speak loud enough in the drive thru to hear them. If I have the time I end up driving to a different location just to avoid this one.
… more