Livio Miraglia
I like Wendy’s. Crunchy nuggets, delicious burgers, etcetera. Its always at night where things get sketchy. Came here at 7:00 PM. Took our order instantaneously, “acting” like they want to serve hungry customers. The wait time was INSANE. I had to wait at least 15 minutes just for a 5$ meal. To make things even worse, the fries were as cold as ICE. Plus, they were barely even seasoned. What do these workers expect from us?? Don’t even get me started about straws and sauces. If you thought McDonald’s was a bad place to eat, think again, Tex.
… moreSydney Conolly
I went in at 9:37 p.m. on New Year’s Eve. DoorDash, their app and a sign on the window says that they close at 10 PM. I placed it to go order and told me to come on my way when I get there all the lights are off and the people are checking out. I honk when I’m at the front drive-through window to get their attention to let them know I’ve placed an order and immediately the girl says we are closed. I pointed out that I placed an order and the sign on the window says 10pm. She pointed to a paper sign taped up that said 9. So even though it’s 10pm on DoorDash, Uber Eats, AND THEIR APP. And THE PERMANENT SIGN on the window says 10- because they want to go home it’s 9. No sorry, no accountability
AND TO ADD on NYE there were other places open until 10 but because Wendy’s said they were and I placed a order and went there it was too late to go anywhere else so they screwed me there too
… moreJ B
If I requested some sauces with my order. Please put them in the bag. I worked a fast food job in my life. It’s simple. People will be happier and not complain if you expedite an order properly. This review goes for every shift at this. location. Would’ve been 5 stars across the board if not for these inconsistencies with my orders
… moreL
Very slow taking orders making for longer line. I have left many times because of this. French fries were ok but burger was extremely small and not much taste. Easier to go to McDonald’s right down the road. Agree with many reviews on staff not very nice.
… moreJessica Bal
Sandra is a wonderful manager – went out of her way to make my child with special needs have the best experience EVER!! I can’t thank this store enough. All the staff is kind and patient. It’s our new HOME location !
… moreKatelyn Laine
Don’t go to this Wendy’s past 5 o’clock. After the day crew leaves and the night crew comes in the entire place goes to hell in a hand basket. The food is either cold or you get the wrong order or you don’t get your food at all because they bump your ticket off before it’s done and forget about you. I ordered a twenty piece spicy nugget meal and wasn’t told until AFTER I paid that they discontinued the meal. I then waited thirty minutes before I spoke up and asked about my food. Was told it was bumped off before it was made. No sour cream for my sour cream and chive potato. If you have to get fast food in Somers point just go to McDonald’s or Taco bell. At least they give you all your food on time.
… moremom Hudson
Drive thru fast and the food was hot. I do have to say the poor women doing the drive thru was freezing. I she needs extra heater back there. No joke.
… moreGuadalupe
I am so so surprised about this Wendy’s!
Very very pleasant!
The food was hot and delicious!
Chicken was not hard.
I kid you not we order and had our food with it 5 minutes the most! (Drive thru)
I really hope this people get recognized about their hard work.
Wendy’s employees that are working right now 8:10 pm on a Saturday you guys rock!!!
Thank you so very much!
… moreJordan Hawkes
Placed a mobile order, was charged, and received a confirmation; but after waiting 30 minutes in the drive-thru, they said they couldn’t find it and refused to make the food. Even with the order number, receipt, and proof of payment, we left with nothing. Terrible service. The manager made no effort to resolve the issue and said it would be a “loss” on their end to remake $18 worth of food. Lavar was kind and did his best to help, but the manager clearly just wanted to move the line along.
… moreRaymond Baird
Its wawa!!depends on the location what kind of atmosphere and service your gonna get but this particular one was not bad at all.
… more