

Chipotle Providence Branch Ave is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Providence, RI
Chipotle Mexican Grill Locations in Providence | Burritos, Fast …
Chipotle Mexican Grill in Providence, RI
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Reviews
What makes it more frustrating is the price. I paid over $16 for just a burrito with guac and lettuce, while at other locations like Smithfield and Seekonk I usually pay around $10–$11 for the same items, get a much fuller burrito, and even receive a free water cup. Those locations know how to make a proper, filling burrito.
For comparison, my burrito had rice, pinto beans, barbacoa, corn, pico de gallo, lettuce, sour cream, and guac, yet it was still smaller than a Hot Pocket. It honestly feels like the staff are trained to give very small portions.
Not worth the price here. You’ll spend less and get more food at other Chipotle locations.
During a recent visit to Chipotle, my mom and I encountered a notably disappointing experience. From the moment we approached the counter, the service was lackluster. The workers seemed uninterested and, at times, even gave off a dismissive attitude. This lack of courtesy was off-putting and set a negative tone for the entire visit.
To make matters worse, the portions were incredibly minimal. Despite paying a substantial amount—$40 in total—we received far less than what we expected. The amount of meat and other ingredients were barely adequate, leaving our meals looking sparse and unsatisfying.
Finally, the quality of the food itself was disappointing. The flavors were lacking, and the meal didn’t meet the standard we’ve come to expect from Chipotle. All these issues combined made the experience frustrating and ultimately not worth the cost.
Additionally, while I was in the process of paying — which only took a couple of minutes — she skipped over me and took the next customer, saying I was “taking too long.” I found this extremely disrespectful and unprofessional. The overall experience made us feel unwelcome, and I hope this feedback can be taken seriously to improve customer service at this location.
Note: they no longer put orders on the shelves out of fear of items being taken from other individuals, they will now ask you for your name from now on which I like better.