Social Profile: ![]()
… View more
Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
Address and Contact Information
Address: 9401 Vista Way, Garfield Heights, OH 44125
Phone: (216) 587-5291
Website: https://www.steaknshake.com/
Menu Photos
Related Web Results
NOW CLOSED! Steak ‘n Shake | Garfield Heights – YouTube
This Steak ‘n Shake was closed by the corporate business to allow someone to purchase it as a franchise. With the recent crime that happened …
Abandoned Steak ‘n Shake in Garfield Heights Ohio – Facebook
The Now Former Steak N’ Shake at the City View Center in Garfield Heights Ohio, check out my newest video on it.
Why Steak ‘n Shake has already closed 7 Northeast Ohio …
The closings, according to Steak ‘n Shake’s website, are in Brooklyn, Garfield Heights, Kamm’s Corners, Willoughby, Macedonia, Aurora, and …
Reviews
Aaron Stagner
Consistency and food are great…Good old American greasy-spoon fare. The chili is fantastic esp on cold days spent out shopping and running errands. Service was a bit slow even when it wasn’t crowded. This last time some of our food was cold and the dining room and bathrooms could definitely have been much cleaner.
… moreJudy Proboski
The only one waitress did a great job considering what she had to deal with with the kitchen staff. There were 10 orders up to be prepared and only one table finally got their food, but not their milk shakes. Those didn’t arrive at all until after they were finished eating and they still did not get them. They ran out of milk we heard! How does a place that is famous for milkshakes run out of milk at lunch time? It took us 25 minuets to get our food. I felt bad for the other 8 tables that we’re still waiting when we left. One disgruntled customer left without eating.
… moreJulie Murphy
Came in with my husband for a little snack of fries & chicken fingers. We were the only people in there & had to wait over 20min for a very small portion of food. Turns out the cooks were too busy talking in the back & didn’t make it. However, our waitress was super nice & actually gave us free shakes for the trouble which was super surprising. She apologized on their behalf as well. We ended up tipping her $10 on an $8 bill because we were very pleased with how this inconvenience was handled.
… moreHi
There were three cars ahead of us in the drive thru and it took 20 minutes for our turn. Then they messed up our order and gave us the wrong flavor milkshake and a flavor that I hate and I have a nut allergy but thankfully the incorrect milkshake had no nuts. In summary, the service was terrible and the food order was messed up.
… moreMama Ann
Went to visit steak and shake around 2:30 this morning, waited on my food for about 20 minutes and when I received my food it was cold. My husband ordered chicken fingers and I ordered a burger and with prior knowledge from me working there when someone orders chicken fingers in the drive thru those you drop first because they take the longest. His food was piping hot and my food was warm like it’d Been sitting under the warmer. I was looking forward to a piping hot juicy burger. Also, the fries were old and cold. I don’t understand how I waiting 20 minutes and still got cold food. Will never go there again after 12am. Staff also wasn’t friendly and engaging and from the looks of it this location has went down the drain drastically. Very disappointed in visit yesterday.
… moreBrittany Allegrini
i don’t usually write bad reviews because i can usually justify why someone is having a bad night, short staffed, out of product, or whatever the case may be. however when i go into steak and SHAKE I asked for a milkshake and before i could even finish my statement my waitress told me she couldn’t make my shake because she was the only one making the shakes and it would be too much work. – just to make it clear they were fully staffed and i have been to this location when only the young lady taking my order and one other person were working and we got our shakes. i was extremely angry and i will never be returning to this location.
there wasn’t even an apology from my waitress or anything done to try to make my visit better.
… morethere wasn’t even an apology from my waitress or anything done to try to make my visit better.
Tim Jones
Warning! This location likes to accept your money in the drive-thru and then tell you to pull around to wait for your food – and wait, and wait. After 8 minutes, I turned my car off and walked inside to see one employee sitting in a booth talking on cell phone, 2 cooks laughing hysterically and goofing around, and manager that was seemingly proud to give me my money back. No apologies, no explanations. Just a passive aggressive manager who took my shake and tossed it in the trash can and then gave me my money back (wrong amount the first time – he shorted me and I had to remind him of the amount). If you ever go here, do not give the your money without getting your food first. I live less than 5 minutes away but will never return. Thank goodness for capitalism.
… moreMax MacGillis
Absolutely horrible service. Rude as all hell employees, they messed up our order and never gave us our shakes. We went up to pay and they tried to tell us they did give us shakes. Umm? No. And they got an attitude when we brought out our coupons. Went back to give it a second chance and went through the drive through, same thing. Attitude. This steak and shake in particular is God awful. Don’t bother with this place, it’s just disappointing and aggravating. Disrespect is a big thing with these employees.
… moreAndy Carr
9PM. Waited in the drive-thru line for 3 minutes without moving so we went inside. Ordered two shakes and fries. Have been waiting for 10 minutes. There are 8 employees here and half of them look confused like it’s their first day. It smells rank in here. Please give me my shakes so I can get out of here.
Cool. A customer just walked in from the drive-thru. “all they gave me were fries…”
It’s now been 15 minutes.
The manager looks like he is the only one making anything.
Someone walked out with four shakes and cant find whose they are.
Got our shakes but no fries
The manager is taking orders now.
Got my fries.
My straw has a hole in it. Nice.
… moreCool. A customer just walked in from the drive-thru. “all they gave me were fries…”
It’s now been 15 minutes.
The manager looks like he is the only one making anything.
Someone walked out with four shakes and cant find whose they are.
Got our shakes but no fries
The manager is taking orders now.
Got my fries.
My straw has a hole in it. Nice.
Olivia Jade
I usually eat here and it’s fine. My mom brought home takeout and my double steak burger with no cheese was just 2 patties on a bun. Hers was missing onions. She also got a Chile with a hair in it. I never complain or write reviews but that was bad.
… more