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Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
Address and Contact Information
Address: 20 Russell Plaza Dr, Ashland, KY 41101
Phone: (606) 324-5522
Order and Reservations
Order: Order online
Related Web Results
1045 WINCHESTER AVENUE, Ashland, KY | Arby’s
Visit your nearby Arby’s at 1045 WINCHESTER AVENUE. We offer delicious roast beef, turkey, and premium Angus beef sandwiches, all sliced fresh every day.
Arby’s Ashland Kentucky Locations | Find Fast Food & Roast Beef …
Arby’s restaurants in Ashland, KY feature roasted beef, turkey, and premium Angus beef sandwiches sliced daily. Try our convenient drive thru.
Our Menu – Arby’s
2,000 calories a day is used for general nutrition advice, but calorie needs vary. Additional nutrition information available upon request.
Reviews
Rebecca Whitington
The worst experience I’ve ever had with fast food or customer service in general!
I pulled up to the drive-thru to place my order. I’m not sure how long I sat there but it seemed like forever, and nobody was saying anything. I was in the passenger seat of the vehicle, so I spoke a little loud so that I could be sure someone could hear me, as I was sure that no one had heard us sitting there already since no one had greeted us yet. and I said “Helloooo??” And a very snooty woman yelled back at me and said “Yeess!!! Someone has been talking to you but you’ve been ignoring them!!!!” I was so close to saying something back, but I bit my tongue, my husband calmly said “Ok, thank you have a good day.” And we left. This is the worst I have ever been treated by a customer service employee of any kind. And I am usually pretty understanding when I am treated poorly because I’ve worked 17+ years in the customer service industry and I know it can be frustrating. But that doesn’t give you the right to lash out at customers who aren’t even doing anything wrong, just trying to speak a little louder because they think you can’t hear them!!!
I do not know who this woman was, but something needs to be done, she will drive all of your customers away. I love Arbys!!! But I doubt I’ll be back to Arby’s because of her!
… moreI pulled up to the drive-thru to place my order. I’m not sure how long I sat there but it seemed like forever, and nobody was saying anything. I was in the passenger seat of the vehicle, so I spoke a little loud so that I could be sure someone could hear me, as I was sure that no one had heard us sitting there already since no one had greeted us yet. and I said “Helloooo??” And a very snooty woman yelled back at me and said “Yeess!!! Someone has been talking to you but you’ve been ignoring them!!!!” I was so close to saying something back, but I bit my tongue, my husband calmly said “Ok, thank you have a good day.” And we left. This is the worst I have ever been treated by a customer service employee of any kind. And I am usually pretty understanding when I am treated poorly because I’ve worked 17+ years in the customer service industry and I know it can be frustrating. But that doesn’t give you the right to lash out at customers who aren’t even doing anything wrong, just trying to speak a little louder because they think you can’t hear them!!!
I do not know who this woman was, but something needs to be done, she will drive all of your customers away. I love Arbys!!! But I doubt I’ll be back to Arby’s because of her!
Janet Taylor
I was just there and got a fish box, it was hard and cold French fries were cold no manara sauce. I usually get good hot food but today they were way off.
… moreTimmy Bartram
Great clean place to eat very friendly employees. That new turkey sandwich was throwing out on the road so inedible nasty thing I have tasted. And for the high price. It might be good if it wasn’t cold as hell. If I was the manger. Or franchise owner. I would take this off the menu. This might drive customer away. Nasty
… moreAngela Jackson
Got 2 jalapeño sliders . The little buns was hard and they didn’t taste good like they did before. Hot Mac and cheese they was hardly in the little container. Then it didn’t right and was cold . Last time eating there .The one in Russell ky the milkshake was good that’s all
… moreJames Christain
Ordered a number 1 with no red sauce when I got it I opened it lifted the bun there was red sauce on it when I took it up there the guy up front handed it to the manager she re-wrapped the sandwich I gave her and put it back up for the next person even tho I told them we touched it with our hands , I don’t care if they give it to me or someone else or throw it away but I know I wouldn’t want to spend $40 to get food that has been touched by other people 0 stars all around
… moreangela estep
I purchased two combos. The sandwiches were great but the fries were so hard they had to be sitting for quite awhile. I normally love Arbys but this was pretty disappointing.
… moreJames Pedersen
The sandwiches were good but they were put together as a mess. Both sandwiches were this way. Should have returned them and had them remade.
… moreKeith Hunter
Shrinkflation has really hit Arby’s. You can eat three items on their $3 for 5 menu and still be very hungry. I posted a pic of the new sized medium cup. Abysmal. Take my advice and just go somewhere else and get more for your money. The employees are very nice at this location. This review is not a reflection of the employees at this location.
… moreDon Rambo
The roast beef was horrible. It tasted like spam..and looked awful. My wife threw it away. I got a brisket sandwich…had meat the thickness of 2 napkins. The pictures advertising this sandwich looks NOTHING even close! We won’t be back.
… moreJason Shope
I love the french dip sandwiches they have there. First time I’ve ever tried one and it was off the chain. Went back a week later to get me two more and they didn’t even have the sauce you dip it in. And it seems like they only have one person working there at night time it was worth the wait if I wasn’t in a hurry
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