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For over 40 years, Pizza Factory has been the heart of your hometown, embracing the essence of community, hard work, and family-friendly dining. Our hand-tossed pizzas, proudly declaring We Toss’em, They’re Awesome, are the essence of every one of our local pizzerias. Crafted with 100% real mozzarella and our signature sauce, each pizza is a flavorful masterpiece that stands as a testament to the hard work and attention to detail of our dedicated staff and owners. Is it the perfectly baked dough, the mouthwatering sauce, or the freshest toppings that make it so delightful? Join us at Pizza Factory and savor the hometown goodness that has defined us for decades!
Order-at-the-counter chain serving lots of specialty pies & other Italian basics.
Hours
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
| Sunday | 11 AM–9 PM |
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
Address and Contact Information
Address: 7775 N First St, Fresno, CA 93720
Phone: (559) 447-9500
Website: https://www.pizzafactory.com/fresno/?utm_source=extnet&utm_medium=yext
Menu Photos
Order and Reservations
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Reviews
Ariana Medina
I’m writing this review based on an uncomfortable experience I had at Pizza Factory recently. I arrived a little early to pick up my to go order. So I had to wait a bit and decided to stay and purchased a soda cup while I waited. I sat for about 5–10 minutes, which was completely fine!! I had no issue waiting!! However, during that time, the owner and his wife began arguing behind the counter. The argument escalated, and she stormed out of the restaurant with him following her outside to continue arguing in the parking lot.
This left me alone inside the restaurant with no staff present, as they were the only ones there. Which to me felt very unprofessional and uncomfortable. When they eventually came back in, the tension was obvious. Items were being slammed around and tossed by the wife, the atmosphere was extremely awkward.
When my order was finally ready and handed to me, the interaction felt annoyed and dismissive, as if my presence was an inconvenience. I understand that disagreements happen, but handling personal conflicts in front of customers and leaving the restaurant unattended is supposed to okay??? Absolutely not, very uncomfortable for some mid pizza in the end too..
… moreThis left me alone inside the restaurant with no staff present, as they were the only ones there. Which to me felt very unprofessional and uncomfortable. When they eventually came back in, the tension was obvious. Items were being slammed around and tossed by the wife, the atmosphere was extremely awkward.
When my order was finally ready and handed to me, the interaction felt annoyed and dismissive, as if my presence was an inconvenience. I understand that disagreements happen, but handling personal conflicts in front of customers and leaving the restaurant unattended is supposed to okay??? Absolutely not, very uncomfortable for some mid pizza in the end too..
Carolyn P
Pizza buffet is from 11-1:30. Was only $12.99 per person including drink and salad. Pizza and cheesy bread sticks were great! We got there right when it opened and nothing was set up, but someone asked which pizzas we wanted and made them right away. Restrooms and facility were clean.
Would totally come back!
… moreWould totally come back!
Araceli Medina
Today is Lent, so we ordered a large cheese pizza. I was sitting right next to my fiancé when he placed the order and clearly heard him say large cheese pizza.
He pays, gets back to the car, open the box — it’s pepperoni. Simple mistake, right? Apparently not. When my fiancé went back inside, the owner immediately got defensive and insisted he “specifically heard pepperoni.” No apology…No attempt to fix it. Just ego.
Instead of correcting the order and taking back the pizza we weren’t going to eat, he argued back and forth like a child who refuses to admit they’re wrong. Then he had the audacity to offer to sell us a $10 cheese pizza — as if we should pay extra for his mistake. Asked for a refund and was hit with ” I’m the owner and I can’t do a refund on something that was YOUR mistake”
It was arrogant, prideful, and completely unprofessional. The whole interaction screamed, “I care more about being right than keeping customers.”
If this is how the owner handles a simple mix-up, I can’t imagine how he deals with real problems.
We won’t be back, and now I finally understand why the owner works ALL the time by himself, can’t keep any employees or returning customers.
Please go to the Pizza Factory on 7081 N Marks Ave for better food and customer service
… moreHe pays, gets back to the car, open the box — it’s pepperoni. Simple mistake, right? Apparently not. When my fiancé went back inside, the owner immediately got defensive and insisted he “specifically heard pepperoni.” No apology…No attempt to fix it. Just ego.
Instead of correcting the order and taking back the pizza we weren’t going to eat, he argued back and forth like a child who refuses to admit they’re wrong. Then he had the audacity to offer to sell us a $10 cheese pizza — as if we should pay extra for his mistake. Asked for a refund and was hit with ” I’m the owner and I can’t do a refund on something that was YOUR mistake”
It was arrogant, prideful, and completely unprofessional. The whole interaction screamed, “I care more about being right than keeping customers.”
If this is how the owner handles a simple mix-up, I can’t imagine how he deals with real problems.
We won’t be back, and now I finally understand why the owner works ALL the time by himself, can’t keep any employees or returning customers.
Please go to the Pizza Factory on 7081 N Marks Ave for better food and customer service
Viviana Herrera
Awful experience ever.the cashier and the guy closed the restaurant before the closing time. I had placed my order and when I got door closed and they ignored me. They were acting dumb like they didn’t see me or heard me knocking at the window. I got there before closing time and it was closed. Even the customers that were inside heard me and open the door for me. This is ridiculous!
… moreLeann Aranda (I Love My Super Bee)
Excellent Pizza!!! The staff was very friendly, helpful and inviting. They have a good beer selection, you can get pitchers here and cold glasses. Cool spot to chill out, eat your pizza and take in a game on the flat screen tvs.
… moreLupita Villalovos
Best pizza in Fresno CA. I bought a mini combo for under $10. They have a mini spot for kids to play games, to get candy , or fake tattoo machine. Love that they have many soda options in their new upgraded machine. They have 2 big screen TV’S.
… moreDoug Underwood
Enjoyed the salad bar, staff was courteous. They put in a good effort keeping the place clean. Disappointed in the pizza, way too greasy. Need to buy better ingredients.
… moreLL
Went for the pizza buffet. $8.99 per person. Fresh pizza (had to ask them to make one, and was limited to a list of basic toppings) was great. The old pizzas on the buffet, not so much. Staff was curtious and professional. Would NOT return for the buffet!! For the price paid and quality of the pizza, would go to da vinchis instead (in the same shopping center, in the building to the east – if you are looking out the door of Pizza Factory, your looking at DaVinchis).
… moreThomas Stinson
Friendly staff. New ownership. Great new remodel. Same awesome pizza.
… moreBrian
Wow! What can I say, this place has everything from delicious pizza, calzones, great customer service, great environment and the owner Jacob is so respectful and nice. He greeted us as soon as we got there and made sure our order was perfect. Very nice Gentleman. We ordered a combination pizza(vegetables were amazing and we even ordered extra, dont mind the charge its totally worth it.) and pepperoni calzone. This place does not miss ever. This is why I always come back, thanks for making a great experience every time for my family and I. If you your craving pizza I highly recommend you go here.
… more