A J
I really feel bad for the owner of this location who spent a lot of money to reopen “under new management”….sadly the employee (young heavy set lady) had a bad attitude and doesn’t belong in customer facing position.
Zero customer service skill, no greeting and anything we asked for if they had….her response was “no we don’t” as if she was inconvenienced to see us, the only customer!
No tip for her obviously!
Please hire customer service oriented pleasant employees.
… moreDonna Wylie
First time trying Tim Hortons. We each got the chicken and cheese panini. Also tried their donuts – some “Tim-bits” and a couple full sized donuts. I had the pumpkin spice glazed cake donut, which was So fluffy and light but full of flavor. The sandwiches were Yummy! Large size for the price. And well made. I could eat them every day! We’ll have to go back to try their coffee – my sister says their iced coffee is the Best. Think we finally found a fast food place I’d enjoy eating at!
… moreJohn N
We love Tim Hortons when we are in the area.
Breakfast sandwiches are better than the usual fast-food items at other chains. Good coffee, nice selection of pastries, and reliable friendly service. Wish there were Tim Hortins in our part of the USA!
… moreBen Wilbur
I have frequented this location quite a number of times and I always get the Sausage, Egg & cheese on a bagel. Can you please retrain your employees on how many Sausage patties go on it. They have NEVER put the 2 it is supposed to have. I mean the picture of it behind them has 2 patties and they still have no idea.
… moreEvelyn Miller
Stopped to meet and chat with a friend, and the staff were all very friendly and attentive. Delicious breakfast sandwich too!
… moreRebecca Flynn
I this Tim Hortons! Here are all the Tim’s gals offering name suggestions for my new puppy I had in the We went with “Susie” ladies!
… moreBarney Goldstein
I hadn’t been to Tim Horton’s in a long time as I prefer Dunkin. The drive through line was so long at the latter this past Sunday that I opted for Tim Hortons (as there is rarely any line). After my experience there on Sunday, I’m reminded why Tim Horton’s business pales in comparison to Dunkin. The drive through window service was extremely slow despite there only being a handful of cars in line. In addition to the slow service, the cashier was unfriendly and practically rude. When she finally handed me the 2 coffees, she didn’t even thank me. Also, she didn’t bother to even stir the added flavor in one of the coffees. It was at the bottom of the cup so, as a result, the coffee had no flavoring until it was stirred. Speaking of flavoring, Horton’s charges 39 cents to add flavoring. It is provided at no additional cost at Dunkin. Lastly, the coffee wasn’t even very good. In the future, I’ll stick with Dunkin … even if it has a long line.
… moreCandi Finger
Always love stopping at a Tim Hortons when in upstate NY. The service was great. Food is always good. Can’t ask for much more.
… moreDalton Burns
They never get my order right and haven’t for the past few months. I called down once already and they explained that it’s new staff…. It’s been over a month since then and they continue to mess it up even before the new hires! It’s a shame because I prefer their coffee and the breakfast is good if they get the order right. Don’t order breakfast from there because you’ll be disappointed when it’s wrong.
I was told in the comment below to contact whether via email or by phone call….. I have tried calling 5 times for long durations of time and the link you sent doesn’t specify the store and will not suffice in fixing your problem.
Order the sausage farmers wrap again and they messed it up again and yesterday ordered a BELT sandwich and ended up with no tomato….
… moreBrenna Nixon
I come here quite often for work orders, and always go inside to make it easier for employees. It’s not a huge order, usually three coffees and two breakfast wraps. The staff is always fantastic, but I came in today at about 10:45 and placed my usual order. The blonde woman named Bre, took my order and made it very obvious she didn’t want to be there. She made my drinks, and one was supposed to be a large but she gave me a medium. I asked for it to be a large and offered to pay the difference since she didn’t charge me correctly. She was EXTREMELY rude and made it very obvious that once again, she didn’t want to be there. If you make a mistake, fix it and move on. Do better miss girl, or get out of customer service!!
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