Craving a slice of New York right in Virginia? Welcome to New York Flying Pizza in Waynesboro and Bridgewater! Dive into our authentic, mouth-watering pizzas, savory pastas, and delicious subs. Whether you’re at home or on the go, our speedy delivery and convenient takeout bring the taste of NYC to you. Don’t wait—explore our menu online and place your order now for an unforgettable culinary experience!
Address and Contact Information
Address: 415 N Main St, Bridgewater, VA 22812
Phone: (540) 828-3026
Website: https://www.newyorkflyingpizza.com/
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Then they even upped their game of incompetence and aggression. Our son placed a delivery order–first time he ordered since the incident described above–to his campus residence hall. The next thing he gets is a cryptic text saying the food was left at the garage. Confused, he asked us about it, and I told him he would have to call the driver and find out what happened because there is no garage at his campus residence hall. Apparently after not being able to communicate with the driver effectively due to language barriers, my wife called the restaurant to explain the problem. The restaurant repeatedly insisted the food had been delivered, despite the glaringly obvious explanation that they delivered it to the wrong address. While asking them to re-prepare the meal and deliver it to the correct address, they hung up mid-sentence. Charitably, my wife assumed it was a disconnect and called back. This time, they became aggressive, insisting that because the food was delivered to some unknown party the situation was “out of their hands”. There would be no new order. There would be no refund. And once again, they hung up mid-sentence, this time leaving no doubt.
This place needs to clean house, fire everyone who’s currently there and has been corrupted with foolish policies, like refusing to write down orders, and then responding with acrimony when the inevitable complaints come in from their incompetence. Or maybe the fish rots from the head, and the owners set the tone, in which case there is no hope of correcting their complete failure at managing a business founded in customer service. Now we will refuse to allow our son to eat there, and this time given he’s been left at nearly 8pm with nothing to eat, he’s probably just fine with that.
Update: it’s very telling that the owner is willing to make the easy responses to the good reviews and ignore the bad ones. Just like the service there: we won’t lift a finger to make it right. I guess that answers my question about the fish rotting from the head.
Service: …