Arby’s

  3.9 – 449 reviews   • Fast food restaurant

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Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Arby's 75013

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201 N CENTRAL EXPRESSWAY, Allen, TX – Arby’s

The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic …

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Reviews

Alfonso Smith
I was having a very bad day and I came into Arby’s and asked the manager can I use the restroom? He said sure he made me feel right at home when I first came in. At first I wasn’t gonna get no food. I just wanted to use the restroom and leave out the store is so clean. I don’t even see a chrome on the floor. The customer service is awesome and just amazing so I advised anybody to eat here because it is a very clean restaurant and Ray told me that guy got me and everything was gonna be OK and one of the customers in the buying me something to eat so I just had to do my survey a very good manager very nice. The staff was very nice to me and also I’m homeless.
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Sam Blumen
Nasty and nasty steak nuggets.

Smell bad and are microwaved to inedible residue. $5.89 for something I wouldn’t give to my dog!!!

How could you call this “meat”?!?

Technically it may be “meat” but certainly not appropriate for human consumption!
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D
I call this one….The “Phillip Factor”: A Masterclass in Service at Arby’s Allen

If you find yourself at the Arby’s in Allen, Texas, and you happen to be served by a man named Phillip, consider yourself lucky—you’ve just encountered the “unicorn” of the service industry.

As someone who has led national sales teams and spoken to audiences of thousands, I know a “closer” when I see one. But Phillip isn’t closing; he’s transferring an energy that is, quite frankly, magnetic.

The Situation
Our family was in the middle of a travel nightmare. We were driving from Northeast Missouri, dodging an unprecedented ice storm, and pushing through a grueling 10-hour marathon with two young kids just to make it to our first cruise. Every other “open” sign we saw was a fraud —until we hit Phillip’s drive-thru at 10:40 PM.

Why Phillip is “One in a Million”
• Infectious Energy: We were drained, frustrated, and facing another four hours of road time. Within sixty seconds of talking to Phillip, the entire vibe in our car shifted. He didn’t just take an order; he staged an intervention of positivity, light heartedness and humor that made me sit here, at almost 3 in the morning and write this.

• The Ultimate Professional: In my world, sales is a transfer of energy. Phillip didn’t just sell us roast beef; he sold us a second wind.

• Radical Integrity: When I tried to hand him a well-deserved tip, he was genuinely surprised and pushed back. That level of humility proves his excellence isn’t a performance—it’s just who he is.

The Verdict
I’ve traveled thousands of miles across this country, and this was, without competition, the best fast-food experience I have ever had.

> To Arby’s Corporate: Take note. Employees like Phillip are the backbone of a brand, but they are incredibly rare. He is a special dude who operates at a level far beyond the standard expectations of the industry. It will only take one right customer interaction for him to be pulled away into something bigger and more financially rewarding.

Phillip, if you’re reading this: Keep that spark. If I ever expand my business into the Dallas area, don’t be surprised if I track you down with a job offer that reflects the world-class talent you clearly possess. The offer would be, at minimum, double whatever you make. Simply because I’d want the opportunity to have you be a part of my team.

Until then, Arby’s in Allen has one of the best business assets in Texas. I hope they realize it.
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Review Masters
Yesterday, I had the pleasure of visiting Arby’s with my family, and it was a fantastic experience! From the moment we walked in, the staff greeted us with a warm welcome, setting the tone for a delightful meal. The service was exceptional—our order was taken promptly, and our food arrived quickly, all while the team maintained a friendly, attentive attitude throughout.

We opted for a mix of their signature sandwiches, including the classic Beef ‘n Cheddar, which was as delicious as always, with the perfect balance of savory roast beef and melty cheese. The curly fries were crisp and seasoned just right, and the drinks were refreshing.

The restaurant itself was clean and well-maintained, offering a comfortable and family-friendly atmosphere. The staff went above and beyond to ensure that we had everything we needed, checking in on us without being intrusive.

Overall, this visit to Arby’s exceeded our expectations. Great service, tasty food, and a welcoming environment made it a memorable dining experience for my family and me. We’ll definitely be coming back!
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Kim McCauley
We decided to try the ‘Loaded Italian’ sandwich tonight. We always say don’t order anything but the roast beef or you’ll be disappointed. That’s because we love the roast beef and Arby’s sauce. The ads made us really want this….Boy were we disappointed…… Not only was it not loaded, it also did not taste good.. looked nothing like the picture.. that’s to be expected in most cases but this was to the extreme that I couldn’t tell if there was anything in the bread at all until I opened it.. very disappointing. Don’t order it or make sure you look at it before you leave if ordering to go! $20 down the drain….
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Phyletic Systems
menu picture vs what I actually got. Paid for steak , got garbage
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hockeycaptain 13
I go to this one every Monday and it’s always great. The employees know me as well.
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Rich Douche
Always a good quick experience after work, especially when employee Philip is working the drive thru. He takes care of the customer and has always been friendly and very professional. He really should be in an upper level of management with this chain, because he understands service and taking care of the people who sign his paycheck, the customers. Other employees have been pleasant too, and the food always tastes fresh and the same… The goal with fast food. 5 stars based on employee performance.
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walksfarwolf
The food is fine, what was available, which was not the full menu. But if not for the “We are open” sign this store looks abandoned.
The filthy windows. Dead and out of control landscaping, dull paint and torn up parking lot. Not a appealing place to get something to eat. Sad.
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Marty E
The best Arby’s meal I’ve ever had the weekend manager, Philip and his team of Edgar and Coco were fantastic. Food was warm service was fast and I can’t say enough good things about them. Check them out. and the restaurant was spotless very clean.
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