Pac Sumners
Nice clean restaurant and restroom. But as far as service been waiting 45 minutes so far for two burgers and a chicken sandwich. Finally got our food took 50 minutes. But it was good.
… moreRobert Norman
Went to have a blizzard and went through drive thru. Ordered 3 blizzards and it took 35-40 minutes to get the blizzards. When received they was thinner than a milk shake! This is the 3rd time I have went to Cisco Dairy Queen and received horrible service. Have waited over an hour on 2 burgers and a steak basket and didn’t even get the steak basket. Ended up going back to be told it would take an additional 20-30 minutes to get the basket. Ended up getting a refund going across street to sonic and had my food within 10-12 minutes. Something must be done about the service Dairy Queen is providing.
… moreScott H
Food was fresh, team was friendly and polite. Really appreciated the service from start to finish. The food tasted great! Really liked the Happy Hour!
… moreShelley Vasquez
Poor service. Never got food because it took soooo long! Ended up getting a refund and walking out. This place needs a total overhaul. Worth it to drive past this DQ.
… moreAmber Scheler
The burgers and fries were hot and fresh. The burgers were made correctly.
What stood out the most to us was the customer service, it was outstanding! Everyone was very friendly. They were quick to refill the tea containers and even asked if we wanted a drink refill. We were impressed!
… moreJean-Marc Gandonou
Stopped on I20 for a lunch break. I love DQ shake though on the more expensive side.
This place was great and the meals were at least $4 cheaper than in DFW.
… moreMarcus McIntire
Time for another no B.S. review.
Giving honest reviews only helps a business.
Dishonest reviews hurts.
The food is too expensive for the little you get. At the drive thru you have to give your order 3 and 4 times and still cannot get it right. There for a while they were getting better and now it’s like the old management is back. And that’s not very good.
… moreTerri Leverich
Service here was horrible. First there were no types of drinks for kids, no milk, no tea, no lemonade, then no ice, no sweet tea made, finally got our order after 25 mins. Then went to order ice cream after the meal, asked the young guy what the premade ice cream was in the freezers, he said he didn’t know. Then waiting for it for 15 mins, my daughter went to ask about it and the young guy working had not made it, idk if he forgot or what. The lady that had just clocked in made it and apologized. Ordered HOT FUDGE sundae only to get a hard crisp chocolate dipped ice cream
Cup. These people
Need to be trained better or something. Horrible experience for travelers.
… moreKen Sellers
Out of thousands of burgers eaten, the BeltBuster I had at this DQ was one of the worst. I can’t think of another time when I’ve bitten into a hamburger and found the lettuce and tomatoes to be hot, like they’ve been basking under a heat lamp. Yuck.
… moreJeff Doan
While traveling on I 20 I decided to get dinner here. It was just after 8 pm on Thursday, 8/15/2024. The restaurant was not busy. I had planned to dine in the restaurant, but after waiting more than 20 minutes for a hamburger I had to take it to go. Apparently the hamburger had been done for some time, but they didn’t have fries cooked. The fries were fresh and delicious but the burger was cold.
… more