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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Austin. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 9600 Escarpment Boulevard Escarpment Village Shopping Center, Austin, TX 78749
Phone: (512) 288-2309
Website: https://www.starbucks.com/store-locator/store/7788/
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Starbucks | Austin – Southpark Meadows
Our coffeehouses have become a beacon for coffee lovers everywhere. Why do they insist on Starbucks? Because they know they can count on genuine service, …
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Reviews
Daniel Jennings
Ordered online outside. Waited a few minutes and went inside. Drink was ready and waiting.
The food item took a bit longer to come out. Not an emergency as I had planned out my morning with time. He was pretty slammed with warming food up.
And, the upstairs is a cool place. I think the roof garden is cool!! And during the summer will give a better view.
… moreThe food item took a bit longer to come out. Not an emergency as I had planned out my morning with time. He was pretty slammed with warming food up.
And, the upstairs is a cool place. I think the roof garden is cool!! And during the summer will give a better view.
Deepak
Visited on a weekend morning, calm place to work or talk or study. Quick service,online orders accepted. Chai latte served tea. Parking is bit tricky but available. Courteous staff. Recommend for a quick morning coffee near slaughter lane.
… moreStephanie Gearheard
On 2/7/2026 at 5:51pm my husband and I dropped in to use a gift card on a bag of coffee and a cup of coffee with a berry dessert. Simple, right? Not!
First thing wrong was the rude deadpan demeanor at the register when ordering. I ordered one half-caff grande size coffee with a berry bundle. I clarified I wanted the berry bar not the muffin. I asked her to come over to the showcase so I could show her what I wanted and she replied, she couldn’t leave the register. I asked can you get someone to help here, nope all are busy working with other customers. There was the two of us in inside and the drive through outside. Really?
2nd rudeness/unfriendly was when I ask how much was the gift card for as it didn’t say and her response was I don’t know whatever it rings up. It wasn’t so much what she said as much as how she said it with her continued lack-luster and no “customer commitment” demeanor.
The saga continues, after all the stupidness of having to say the words Berry Blondie, the Berry Blondie didn’t get pulled out of the dessert show case. We get our coffee and it was just fine, but but no Berry Blondie. How hard is it to pull it out of the showcase put it with the coffee? Now more waiting. I point and tell her we will be sitting outside waiting, Finally, I go back inside and there it is sitting on the counter but no announcement of my name.
It seems the left hand doesn’t know what the right hand is doing. I ask one of the employees for the manager to come speak to me. Low and behold she’s the manager. I explained the issues and how she just dismissed me but she just kept interrupting, I asked her to please let me finish, she stopped. Then again interrupted, then again interrupted a third time. She then says thank you for making me feel bad about myself. Now I have to ask you to leave. Really? I was trying to speak lower so not to interrupt things. Gladly will I leave and never be back to Starbucks.
… moreFirst thing wrong was the rude deadpan demeanor at the register when ordering. I ordered one half-caff grande size coffee with a berry bundle. I clarified I wanted the berry bar not the muffin. I asked her to come over to the showcase so I could show her what I wanted and she replied, she couldn’t leave the register. I asked can you get someone to help here, nope all are busy working with other customers. There was the two of us in inside and the drive through outside. Really?
2nd rudeness/unfriendly was when I ask how much was the gift card for as it didn’t say and her response was I don’t know whatever it rings up. It wasn’t so much what she said as much as how she said it with her continued lack-luster and no “customer commitment” demeanor.
The saga continues, after all the stupidness of having to say the words Berry Blondie, the Berry Blondie didn’t get pulled out of the dessert show case. We get our coffee and it was just fine, but but no Berry Blondie. How hard is it to pull it out of the showcase put it with the coffee? Now more waiting. I point and tell her we will be sitting outside waiting, Finally, I go back inside and there it is sitting on the counter but no announcement of my name.
It seems the left hand doesn’t know what the right hand is doing. I ask one of the employees for the manager to come speak to me. Low and behold she’s the manager. I explained the issues and how she just dismissed me but she just kept interrupting, I asked her to please let me finish, she stopped. Then again interrupted, then again interrupted a third time. She then says thank you for making me feel bad about myself. Now I have to ask you to leave. Really? I was trying to speak lower so not to interrupt things. Gladly will I leave and never be back to Starbucks.
Jeri T
Most Starbucks are a bit more organized. Perhaps because it was so busy, it seemed like total chaos with orders being taken without space for people to stand while waiting. You have to duck and weave to get your order. The conversation from the people sitting upstairs is so loud that you can’t hear the names as they are read out.
… moreHannah Fiveash
Came here on Saturday around 8am and ordered a Double Smoked Breakfast Sandwich. Mind you, there was no other people in the store at the time. Sat and waited for over 20 minutes and still didn’t get our one sandwich.
I told Katie that we had been waiting for over 20 minutes and wanted to make sure our order didn’t get lost in translation. She proceeded to tell me they were just super busy and backed up and our order will be out shortly. She was no help at all.
We waited another 10 minutes until we asked another employee named Sam. We asked Sam if our order had been lost, as we had been waiting for over 20 minutes. Again, we were given a super generic response. He proceeded to tell me they were just super busy and backed up and our order will be out shortly. At this point I was ready to walk out. Why didn’t any of these employees actually look into our order to see what was going on?
Finally, Sam put two braincells together and walked over with his tablet to tell us that we had been waiting for over 27 minutes (tried to tell you that), and it looks like someone had closed out our order without actually making it for us.
I do not recommend this Starbucks. The employees here are super dismissive, and it felt like they cared more about online orders and drive thru than the in-person customers. What a bummer because their upstairs seating is so nice. Horrible customer service
… moreI told Katie that we had been waiting for over 20 minutes and wanted to make sure our order didn’t get lost in translation. She proceeded to tell me they were just super busy and backed up and our order will be out shortly. She was no help at all.
We waited another 10 minutes until we asked another employee named Sam. We asked Sam if our order had been lost, as we had been waiting for over 20 minutes. Again, we were given a super generic response. He proceeded to tell me they were just super busy and backed up and our order will be out shortly. At this point I was ready to walk out. Why didn’t any of these employees actually look into our order to see what was going on?
Finally, Sam put two braincells together and walked over with his tablet to tell us that we had been waiting for over 27 minutes (tried to tell you that), and it looks like someone had closed out our order without actually making it for us.
I do not recommend this Starbucks. The employees here are super dismissive, and it felt like they cared more about online orders and drive thru than the in-person customers. What a bummer because their upstairs seating is so nice. Horrible customer service
Dave Novotny
These are wonderfully kind people who saved my Christmas by being delightfully human and making a (now) off menu drink that I’d been looking forward to all year. They went above and beyond to turn what had been an incredibly rough day into a wonderful interaction. I am grateful..
… morenicola pryor
i have been waiting 25 minutes at the pick up counter to pick up my doordash order for TWO drinks sitting on the back counter. no one has asked me for a name or what i’m here for. extremely disappointed and annoyed with the terrible service here. Drinks are ready, just not reachable!
… morePaul Delacruz
November 2023:
New rain barrels were being installed outside. Got my Red Cup and coffee on this morning where a day earlier got a Green one too for my yearly collection. They don’t have any Holiday Teddy Bears or gingerbread houses for perhaps either not arrived yet or available at a different location.
September 2023:
This location generally has quick service but there are times takes a while to get your order from either using the app or in person. I always avoid the drive thru where it always has a line that does not move. The foods options have always been good and have my favorites.
Today was a bit busy in the drive thru (not surprised) but in side was not, butt looked understaffed. It took a while for my order to be ready. My iced green tea was refreshing and the chocolate croissant was great. As it looked understaffed they baristas were doing an excellent job.
November 2022:
After I made my order using the Starbucks App my order was ready quickly. Friendly baristas and the Snowman Cookie was delicious with one of my favorite drinks, Strawberry Açaí.
… moreNew rain barrels were being installed outside. Got my Red Cup and coffee on this morning where a day earlier got a Green one too for my yearly collection. They don’t have any Holiday Teddy Bears or gingerbread houses for perhaps either not arrived yet or available at a different location.
September 2023:
This location generally has quick service but there are times takes a while to get your order from either using the app or in person. I always avoid the drive thru where it always has a line that does not move. The foods options have always been good and have my favorites.
Today was a bit busy in the drive thru (not surprised) but in side was not, butt looked understaffed. It took a while for my order to be ready. My iced green tea was refreshing and the chocolate croissant was great. As it looked understaffed they baristas were doing an excellent job.
November 2022:
After I made my order using the Starbucks App my order was ready quickly. Friendly baristas and the Snowman Cookie was delicious with one of my favorite drinks, Strawberry Açaí.
Phil Foster
Nothing like burnt coffee first thing in the morning. Wish I had time to go back for a refund.
… moreA Porat
Ordered an iced matcha latte. Fast service. Not a big shop, so seating is limited.
… more