Vonetta Davis
Today I made a mobile order to this location so that my son could pick up breakfast for me. I ordered the chive potato bites, lemon loaf, hot cocoa and a tall pecan crunch latte. When I received it, there was so much heavy cream added to the latte that it wasn’t even drinkable. My beverage was $6.75. I called the store and spoke with Alexis who told me that I had to return to the store today for a refund, which was not possible because I was not driving and was not able to return to the store today, I live on the other side of town. She told me that I can call corporate to resolve. When I asked if she was the manager, she said “no, Bobby was the manager.”. When I asked to speak to Bobby, she said “Bobby is in the hospital.”. I said if Bobby is in the hospital, who is managing the store?”. She then said she was, I told her that I was definitely calling corporate to request the refund, but to also report this interaction. The only reason for 2 stars is because my son said the person who handed him is food was nice. Otherwise Shawn at corporate was amazing and refunded me for my beverage.
… moreZenith Celeste
Good atmosphere for studying! For those wondering about parking – they have a public parking space in the back, as well as street parking. Never really get too busy here around 9am – 12pm, so no worries about any of that when you visit around this time frame 🙂
… moreRachel Milani
I hate writing bad reviews but I’ve given this location so many chances, and it just keeps getting worse. Starbucks lost a customer in me because of this location. This location used to be a well-managed, organized, and amazing place to visit (and order ahead on the app with). Over the last few months, the place has fallen apart. Many many days the order ahead service is not available on the app — I’m not sure if this is an app problem but every other location at the time of ordering has the service, so it seems like a “this location” issue. Drink orders routinely take 10+ mins. It is disorganized and looks in disarray. It doesn’t look like anyone is in charge (note: previous management was fantastic!). And a few times now, the location should be open (6am) but when I arrive around 6:10/6:15 they say they’re not ready yet. It’s a bummer because I love Starbucks and this area, but things have just gone so downhill, there’s no going back for me.
… moreTheOnlyReal Heaven
I love this Starbucks location so much! I can sit in here and get work done, have a conversation with a barista, and get my drink just as quickly as I ordered it. I have been to Starbucks allll over the state of Wisconsin and the country this is one of the best service and atmosphere Starbucks in my opinion!
They remember orders, faces and play great/low music. 100/10 WOULD ABSOLUTELY RECOMMEND!
… moreGinaG1234
This Starbucks never disappoints! I went to get me a mocha cookie crumble, and it’s always made so perfectly. The staff is so friendly and accommodating. This place is always busy, but I get my drink in great timing. I love this place and everything they serve! I’m
… moreStar Peterson
I went to drink the last of my drink and some green chucky stuff came into my mouth. I opened the cup and there was more. Very mad and concerned about what I consumed. I tried to call the store and the phone is off the hook!!!!
… moreJohn Nichols
Convenient location. Typical Starbucks interior. Well maintained. Friendly staff. Prompt service.
… moreWaiken Soo
I’m a regular at this location. They’re always very friendly and competent. Only once in 100+ visits, my order was messed up. I called and spoke with an associate who referred me to Edrik, who was in a supervisory role. He apologized and assured me he’d make it right. I went back the next day, was refunded, and also given a free drink. Thanks to the great staff at this location! ☕
… morePhil Rose
This store is a mess. They are rarely on time with my mobile orders.
… moreSami
I had to write a review to express my gratitude of the amazing baristas today! I didn’t realize how busy it would be when I ordered all of my coworkers drinks, so when I came in I felt awful for such a huge order. But the baristas were so fast and efficient. Even with 50 unsupervised tweens crowding the store, they kept their cool and made delicious drinks. I’m so impressed with them! The girl had dark red hair and the guy had a cool earring. 10/10 <3
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