Ramiro Ortiz Guerra
I didn’t order a smash burrito, I ordered a burrito, someone in the kitchen must have step up at it, this is not normal, not to mention the rice that was like mush, a chipotle sauce that tasted like water, and the cantina bowl was a total disaster, I ordered meat and they gave me both chicken and steak, and the steak was tough, the rice was like mush because it was very thin, it had no beans, the vegetables looked old, it’s Taco Bell food, better order chicken but there’s a gas station further down that probably has better chicken
… moreShelby Seay
Got FRESH HOT food and wonderful service tonight! Thank you to the young lady that helped with our dinner. Made sure we had sauces, she was polite, and food was great!✨ will be returning!
… moreRhevyn Clegg
We were not greeted when we walked in. My husband and I spent a few minutes deciding our order before placing it with what seemed to be the manager, cashier, and tyrant. After deciding, we found out that KFC would be an HOUR long wait. So I adjusted my order accordingly. We overheard the manager tell other guests who entered Taco Bell would be a 30 minute wait, which was not shared with us. We ended up waiting about 10 minutes for our food in which time the manager barked orders at employees without listening to a word they said and told guests who walked in it would be an hour wait (no apology). She also practically shouted at a pick up guest that she needed the name on his order, not the number. He eventually found it, who knows what would have happened had he not. The burrito my husband got was somehow burnt and cold at the same time and the beans were clumped together in chunky, crispy bites. To top it all off, the table where we sat to eat was filthy. The bathrooms were clean. That’s all we got for pros.
… moreKatherine J
Easily the worst fast food restaurant I’ve ever been to. I don’t expect much from fast food in the first place, but if I have to assemble my own taco because you threw it all in the bottom of the bag, should I just come back there and do the rest of your job for you? Should I raise the cattle as well? Additionally, if I order something, the cashier calls the order back to the kitchen and I hear, “For what?” it’s not encouraging. It’s for a customer. You work at a fast food restaurant.
We are not coming here again.
… moreAshley Hundley
I have been disappointed time and time at Tapp KFC from the horrible customer service, to a very unclean not to mention the multiple health code violations like not one employee wearing gloves cross contaminating between chicken from the KFC side to Taco Bell never washing hands since the lack of gloves, to literally having no chicken. . . Seriously though!!! But tonight I wasn’t disappointed my son was who was having an emotional day all he wanted was a chicken sandwich and a large Mac n cheese all for him and no one else to spend $16 to get a fraction of a large that was dry with crunchy noodles with burnt parts all throughout it! Thank you Tappahannock KFC for ruining the only thing my son asked for tonight, y’all outdid yourselves tonight!!!
Signed,
A very Disappointed
Little Boy!
… moreJason
The young lady working at the counter was friendly and working hard, but they were extremely short staffed. A few things we tried to order were unavailable. Took a long time to recieve our food which was not very good. Restaurant was overall pretty dirty but the restrooms were clean
… moreKinsey Hogge
I’d give it zero stars if I could. “we don’t have chicken right now” and you try to order tacobell and “we can’t do soft tacos right now”. So basically you’re closed? Lol , and it’s such a reoccurring thing as well.
… moreDarrenn Deffenbaugh
Some district manager was there chewing people out about how they failed a health inspection multiple times now in the lobby and I guess performing performance reviews in the lobby in front of guests. They’d only been open for an hour and my food was freaking terrible somehow already stale. Do not want to come back ever.
… moreChristopher Hessler
Absolutely terrible service. Waited nearly 20 minutes and was never able to order. Would up leaving. Staff sewd.far.more interested in setting up for dinner rush than taking care of customers. Absolute gong show. Restaurant wasn’t terribly clean either which males us feel better about walking out. Customers = revenue
… moreBernard Jones
Is there a French fry shortage? Every time we go there, there’s always a shortage of something! At least they gave me 5 tenders.
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