joseph hencken
We ordered the new good burger and cheese steak. The burger was okay. It would have been better if it wasn’t cooked to death. It was well over done. My wife’s cheese steak was ice cold. She reheated it and it was still bad tasting. The strawberry shake was good. $10 Dollars each per sandwich and burger. Definitely not worth the money.
… moreGeorge Lanning
Asked for a roast beef no cheddar.
They added it. Curly fries cold but I have microwave.
… moreLinsey Williamson
Bunch of liars. I accidentally ordered from the Easley store in the app instead of Pickens. I called and asked to cancel and refund the order and was told they couldn’t (even though the other restaurant said they could and it happens often) refused to let me speak to a manager and hung up on me. I have contacted cooperate
… moreM E
I was in the Arby’s drive-thru today during lunch time. I ordered two chicken and swiss sandwiches and a beef and cheddar classic medium combo. I added a small fry to the order. The guy the window said it would be no problem to add the small fry. I used cash instead of using my card again and it took me about 45 seconds to get the change and I have to use my card again. The next thing you know when my back comes to me it is missing the medium fry but has the small fry. I then tell the guy at the window that we have one fry missing. He closes the window and then a lady comes to the window holding a small fry and says y’all are holding up my line wasting my time. Why when she’s handing the fries to me she hands them so fast and aggressively that one big huge fry curly fry lands on my leg. She admittedly said that the fries just came out of the hot grease. My leg ended up getting burnt so I pulled up. When I pulled up an older lady came out with the actual medium missing fry and I asked to speak to the manager. Turns out that the manager is the lady that handed me the fry and made it fall on my leg. I asked her what is she going to do about my leg getting burnt by the big curly fry from the hot grease. She then aggressively said what do you want me to do about it. I said well what if I need to go to the hospital because of this burn and then she takes off aggressively and dismisses everything I said. What she should have done is asked me if I wanted to make an incident report and actually acted like a manager and actually had customer service skills instead of acting like a tyrant at the window. Now my day is ruined and I also am burned. That fry was very big. For some reason she felt as if she could disrespect me and dismiss what I said and what she was literally there to witness herself. It’s on camera by the way.
… moreAlli Pearson
Got the saddest little cold smashed french dip for lunch and mozzarella sticks with no sauce after asking for marinara . Super disappointing for an almost $20 meal.
… moreKaitlyn Lark
AUTUMN the RUDE manager does not CARE about her customers. These rugs are left twisted up WET outside the side door, when walked thru the doors, there was PUDDLES of water IN THE ENTRYWAY!! Manager said she was “too busy to discuss the matter” and the “wet signs are inside” NOT outside or in the entryway where they NEED to be so customers are aware that there are wet floors and to prevent customers from slipping and falling!! EXTREMELY RUDE, and customers safety are NOT #1 priority here! This place deserves a ZERO star!
… moreEllie Conway
Don’t go if they’re about to close. My medium fry was sooo small. But the bread on the sandwich was soft and fresh, so I think the cook for the great, hot sandwich I got. The other pic is to a tag of a man who threatened to shoot me after I called him out for littering in their drive through. But I got my food before his, through he was waiting on the side for his food so I laughed at him as I pulled away.
… morejustin SKYY
The drive thru male employee on 5/11/25 around 3pm was so mature kind and above all pleasant to look at. Really handsome guy with manners. Not the usual drive thru employee. Please let him know he’s appreciated and his efforts made a great experience. He deserves kudos
… moreTyler Batson
Went through drive thru tonight. I asked for no sauce. The lady taking my order has zero personality and hardly spoke. Got home, had sauce. She was just horrible at everything she did. I’ll never come here again. Get it together. Horrible experience. Guess I wasted my money and had to throw my dinner away.
… moreSondra Medlin
I came through the drive thru early an the food was excellent an the service It was good experience
… more