Melinett Rodriguez
They probably have the worst customer service in the morning. And they also don’t know how to follow instructions.You can ask for something till said.And cream cheese or butter to be put on it, they still put it on the side, definitely not going there again. Plus you can hear them saying that they’re not gonna put it on your sandwich or on your croissant, which is crazy to me while you’re at the window. Waiting for your order.No regards to any of the customers flat out.
… moreK. Rod
I’m giving this location a 3, I may have rated it higher previously. At 9:15 am, the line for drivethru is about 15 cars long. I go inside. There are 5 girls all working drive thru, and 1 person in the back. Patiently waiting, while a young family of 3 playfully laugh at a table nearby. No one else is waiting, just me. I am not acknowledged as I wait 5 minutes. Yup 5 minutes! One girl passes from behind the counter, I say excuse me. Running past me she says 1 minute. Out of the 5 employees 1 is working window, 1 is on the toasters, 1 is looking confused with tickets, 1 is grabbing coffees while 1 one who I assume should be at the counter keeps running in the back with a bag, possibly filling them with items as she runs them back to the window. Here’s the thing, they have a time to make for drive thru, not the counter, so you wait. You are better off staying in your car and waiting than going inside. The poor counter girl was nice, but ultimately overcharged me. I didn’t say anything because it didn’t appear she needed a nuisance working as hard as she was. I’ve traveled a lot and it appears New England is the longest wait for a coffee.
… moreLonnie Pressley
Everything is good and hot. They act ignorant. Just make sure you have everything you need yourself before leaving here.
… moreMary Lux
I love this dunkin so much, always do everything right, I live in johnston but I only come to this dunkin.
… moreNicole Bouthillette
Workers here are amazing . Darin in the front does a great job as well coffee always amazing
… moreKaysie Blair
Came to drive thru, no customer service, no thank you, doesn’t repeat your order back to you.. “just pull on up” .Just take your money and go kinda place. Guy is over here rapping while he’s suppose to working. And touching shit with gloves on and not changing them. Good way to get sick…. No smiles from nobody . Hate coming to this location. They need better workers.
… morePaul C
Whats wrong with the workers here? Third time that Ive caught them upcharging items or giving back the wrong change. A med hot coffee and three donuts does not compute to a $12 charge…
Another time they tried to “accidently” forget to give back a $5 note with my change.
… moreKaralynda Richer
Horrible experience I asked for two wake up wraps with hot honey and they gave me two bagel sandwiches, I hate bagels they’re too heavy on my stomach. They took so long that they had us pull to the front for a order of 6 items very unprofessional workers the girl in the back was taking her sweet time making our order. I am very unsatisfied with my experience here if I order something get it right the first time.
… moreEri Daviau
Always a great experience and my coffee is always right and delicious. But also my father is a diabetic and has heart failure, they’re always so sweet and caring to him when he’s there and take care to ensure it’s decaf and sugar free! Love this store!!
… moreJoseph Shoemate
Very friendly location. All the staff are engaging and warm. They are helpful when needed. Get a bit hot in the sun there if you’re trying to hang out but otherwise one of my favorite spots.
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