Dunkin’

  4.1 – 439 reviews   • Coffee shop

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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Frederick, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Long-running chain serving signature breakfast items & a variety of coffee drinks.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery Dunkin' 21704

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Order: Order online

dunkindonuts.com

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Dunkin’ locations in Frederick

Frederick, MD · 1296 W Patrick St · 1560 Opossumtown Pike · 1800 Monocacy Blvd · 2198 Old Farm Dr · 401 South Jefferson Street · 4969 Westview Dr · 8925 Fingerboard Rd.

Dunkin’ at 1560 Opossumtown Pike in Frederick | Coffee & Donuts …

Dunkin’ is proud to serve Frederick, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Dunkin’ | Frederick MD – Facebook

Dunkin’, Frederick. 96 likes · 1591 were here. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order…

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Reviews

Sigma
It is amazing and the cashier who works there on Wednesday afternoons took my order so well and deserves many promotions for how well he treated me and got out my food which was also amazing✋ .
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Carla Perdomo
I will give a shout-out to the afternoon crews; they always on point with my Cappuccino they are very friendly and they know what they are doing. Thanks and keep the good work; Jason, Nathan, Jennifer, Josué, Noel, Chrystal .
I run ‍♀️ on DD yay
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Tyler T
Solid stop to make, probably one of the easier Dunkin’s to access from 270 this side of Frederick to the city. Inside is a bit dated, likely due for a remodel. Ordered online and drink was ready timely and as expected! Prices are slightly higher here than where I am used to
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JENNIFER
I went to my dunkin today for my usual and they had these cute turkey donuts so adorable
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Isabel S
Came here at 5:31 am on a Sunday. The woman at the counter was absolutely lovely and made my iced coffee perfectly. Sad I was only driving through, I’d love to come here everyday.
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Aneeqa Idrees
Horrible customer service! I placed an order online 50 mins before pick up. I got a message from the app that it’s time to pick it up close to the actual pick up time. I went there to pick it and they told me they don’t have the kind of donuts I ordered and the only one kind of donut they had were the plain one with no icing/ filling. So I asked why was I not notified? They said they had no way of telling me. I asked how was I able to order on their app if they have literally no donuts except one kind. They said it’s the app and none of their problem. Anyway as I was leaving I turned back and asked them to make sure I was not charged for it and they told me oh for that you’d have to go through help call line on your app. I then stood there calling with my phone and after going through a few prompts on the help line for a couple of minutes, I listened to a message that we are closed today and send us an email. I told the front desk guy about the message and he still stood there doing nothing. I then told him that you have got to do something to help me. Then he said let me talk to my manager and came back and said I can refund it to your card. I said why did you not do it before? He said we are not supposed to. Again no apology, nothing! Horrible behavior with the paying customers and don’t even have the donuts the customer paid for.
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Abby Talton
Friendly staff, very clean facility. Restrooms are clean.
Convenient from the highway.
We love the mango pineapple refresher with green tea. We also love the doughnut holes!!
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Galina Goncharova
TLDR; If you place an order online there’s no guarantee that you’ll get what you want. They might be out of stock and you’ll waste your time. Overall, the mobile app experience is horrible because the store doesn’t communicate with the customer-facing app.

I placed an order online for a dozen or donuts and some munchkins. Made a special effort to download their app to do so. I didn’t know when to go pick up my order. I didn’t get any notifications via app or email. I arrive 20 mins after the order was placed. There’s a line at the counter. There’s a designated area for mobile app orders but nothing was there. I had to wait in line to check on my order. When I get to the front of the line they tell me they are out of donuts I ordered. So how are the employees able to tell the customers that they are out when the order is places online?! The associate offered me the 2 donuts of the kind I ordered and then the rest random ones they had. I asked to make a fresh batch of the ones I wanted. They declined. Not sure if that’s because they were out of that kind of donut completely or because they just didn’t want to cook a fresh dozen.
I’m not into glazed donuts, so at that point I was ready to fully cancel my orders. Instead, they still gave me the 2nd part of it and charged me for it.

So I’d say first, if you place an order online there’s no guarantee that you’ll get what you want. Plus you’d still have to stand in a line. And you’d waste time on the phone placing that order.

Secondly, I wish they were more open with their communication throughout the process. It would be helpful if they told me what was exactly the problem. I called another location and they explained that on the National donut day they sell out of donuts and don’t have any more available. Urbana location made me feel like they didn’t want to make a fresh batch. Now I’ll never know what went wrong and if I can rely on this location to make fresh donuts.

To sum up, it was a frustrating first experience. Hope to leave a better review in the future.
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Shirl Aubright
We had 2 scoop sundaes at this Baskin-Robbins & they were just what we wanted & the Hispanic guy that helped us was very polite & helpful. Excellent customer service! He made excellent sundaes & was not greedy with any of it like some of the other locations we’ve been to like the location by Fort Meade in Odenton MD.
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