Tasha L
Ordered 1 large pizza, cheesy bread and wings.. pizza was dry, barely had cheese on it, crust burnt, cheesy bread was soggy and burnt….the dough in the center was undercooked.. AND THE WINGS WERE EXTREMELY UNDERCOOKED, to the point where I could smell the rawness of the meat! This place is a huge liability, I popped the wings in my air fryer and still the wings weren’t edible due to it had a weird taste, tastes like spoiled chicken that wasn’t properly refrigerated! Whoever owns this location I urge you do a thorough quality check inspection. This is unacceptable
… morePierre Leon
This is the worst pizza place ever. It seems like the staff have never heard of customer service. I placed a delivery order at 5:15, and it didn’t arrive at my house until 7:45. When I called to check on it, the so-called manager or supervisor tried to say it was because of Valentine’s Day. I told her that even then, it shouldn’t have taken 2½ hours. Instead of apologizing, she hung up the phone on me. It looks like a bunch of unprofessional people work at this place. Their customer service is terrible. Please stay away.
… moreErnn Rewa
Went into the store at about 9pm on Tuesday, ordered 4 pizzas and a cheese bread. There was one employee in the store. She was great, made the pizzas, and took them out. The food was amazing. We are on vacation from Georgia. Not expensive at all.
… moreJohn Smith
Alittle late on the review but it was so good. Got a meat pizza and Hawaiian, great costumer service and just friendly all around. It was my dinner for a thrusday night!!!! I’ll come back when I’m in down again
… moreAurora Proctor
Placed my online order at 6:59 pm. Was quoted 60 minutes. Checked the Tracker feature on the app and it was still in the Make stage. Called the restaurant at 8:09. The employee told me that my order had just left and was on the road. Called back at 8:34. The same employee told me that my order was on the road. I asked him why it had been on the road so long. He said, “We send out a lot of orders at once and yours was probably last.” I asked him how much longer it would be. He said, “Oh, it says here that she is pulling up now.” He also said, “We’ve been busy.” I asked him, “Why didn’t someone call to let me know my order was going to take longer than expected.” He said he doesn’t know. I called back at 8:49. The same employee tells me, “She is 2 minutes away.” I asked how she is still 2 minutes away if 15 minutes ago she was “pulling up now”? He remained silent. I complained that after 40 minutes on the road, the food was going to be cold. He said, “One minute” and put me on hold. The manager then got on the phone and said my food wouldn’t be cold. I told him I don’t want it if it is. The manager then said again that she is 2 minutes away. I hung up frustrated. About 5 minutes later, the driver arrives. I ask her why she was on the road with my pizza for almost an hour. She said, “I just came straight here with your order.” I explained to her that I’d placed the order 2 hours ago. She showed me the receipt and told me my order was placed at 8:09. I showed her my email confirming my order at 6:59. 8:09 is when I called to check on my order the first time and they told me it was already on the road. So with the driver next to me, I called the store again and put the speaker phone on. I asked the manager why I was lied to the first and second time I called. He said that I wasn’t lied to. I explained to him what the email said, what the receipt said, what the employee at the restaurant told me, and what the driver told me. The driver spoke up and said that she just left the restaurant with my order at 8:40. So, I was actually lied to both at 8:09 and 8:34. The Manager then continued to gaslight me and say that I wasn’t lied to and that I was just mistaken about what the employee told me on the phone. The reason I am putting this on Google is due to the character limitation on the website survey.
… morePeyton Halliday
Whatever staff was working Dec 1 around 6pm absolutely made my husband and i’s night! Please give them a shout out dorm the new happy family! You have our business for life
… moreDean Scott
Ordered 5 pizzas all arrived with burned crust.
Upon calling for a fix, the manager said it’s supposed to be like that and if I didn’t like it, to take it up with corporate…
They just got banned from future orders!
… moreJG _member6
Pizza was so cold when I received it and I received the pizza fast didn’t even bring my soda NEVER EAT HERE AGAIN SO DISAPPOINTED
… moreIris Koerper
Great pizza. Even my picky eater enjoyed the pizza.
… moreMonique Gardner
I ordered my pizza through the app. The application doesn’t say anything about no cash refunds no refunds at all. I walked into the store and the first thing I see on a bootleg piece of paper typed up is “all sales are final no Cash refunds”. I didn’t think anything of it because this is my neighborhood. Hungry Howies and I come here from time to time. But I’ve come here less and less often within the past year simply because the quality of pizza continues to drop. Not only was my pizza cut in a crazy disarray of disproportioned lines, the pizza appeared soggy when I requested well done. There is more crust than there is pizza. To spend $30 on two pies and a side of cheesy bread is crazy when you think about the terrible quality I got in return. Now I know why they had that sign. They are refusing to give people money back for a product that does not live up to even the minimum standard of a pizza place. I want to go back, but I do not have confidence that I’ll get a better quality if this is what they’re serving now. I let it slide the last time I went, but I cannot ignore this last time. If this is an individual individually owned franchise, please look at your stuff and how they are making your pizzas because your franchise will continue to get terrible reviews and less traffic if you don’t do something about it. I will not be back.
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