Michael Silva
Absolutely, hands down the worst fast food in Rancho Cucamonga. The fries were soggy with the grease through and through, and for what they charged me for, the burritos should be a crime. False advertising with a twist of robbery. Do yourself a favor and go to Taco Bell. Cold deli meat sold as steak and chicken.
… moreCharlie S. Jr (CharlieWaters)
Some of friendliest and kindest staff in the Rancho area!! I just want to give a shot out to the evening management on Tuesday night….. thank you for making me feel valued as a customer and like I got my moneys worth! Plus your restaurant is always clean and you guys are fast!!
… moreAngel Perez
This may sound like a lie, but it’s not.. while eating my burrito, I bit into what I thought was just a piece of bone. Turns out it was a piece of glass. Yes you saw that right, it was a piece of glass mixed in with the beans. Lucky for me I didn’t swallow it. It was pointless to go back because they wouldn’t have believed me. This is just a warning to stay vigilant. Don’t know and don’t care how it got in there, but it was.
… moreNikita Bakli
I had an offer in my mobile order: buy 1 burrito get 1 for free. Before paid I asked an employee would I get a free burrito, they said yes. I paid but in my order was only 1 burrito. When I asked them, the cleaning lady said I must pay for second one. I said that I asked the employee and they confirmed about 2 burritos. She said I had to call the manager. I asked for the manager and she said she was a manager. I asked her for second burrito and she said I must had to ask about this promo not the employee but her. So she rejected to give the burrito. I put the order back and asked for refund. She said she didn’t get my money. I asked her name and she started ignoring me. I just stated making a claim, she noticed that and called the security. Of course nobody came due to ridiculously of situation, but she was hiding and trying to call somebody to kick me out.
The employee guy just made another burrito. Thanks for him. Coz I purchased only coz of promo. The first guy is also great. The problem with the manager, she must clean floors and never manage anything. And Del Taco must fix their app.
… morePrincess Love
The lady at the window today must of not been in the mood to work because I asked for a large drink instead and to change out the medium that I would pay the difference lol she said she can’t do it, the thing is she didn’t want to do it so go to the Del Taco on Haven also if your trying to get good guacamole go to Haven , they stuff is watered down their guacamole has no flavor.. This deltaco sucks
… moreJULITA REYES
Del Taco in Rancho Cucamonga very clean. Food is good as I remembered from long ago when we lived near a Del Taco in L. I also love their weekly coupons!
… moreSamJacobo
Atrocious customer service. We had trouble customizing food with the kiosk and difficulties in using gift cards. We stood in line to get help. The manager (?) simply dismissed us by telling us that everything is “handled with the kiosk,” not caring what questions we may have had. I told her that we couldn’t use it since it wouldn’t let us use gift cards. She quickly told us to press “use cash” and returned to what was apparently more important than assisting customers. She was too busy doing other things when it came to actually paying and accidentally kept our gift card rather than returning it after (finally) helping us out. Had to ask for it back and didn’t even get eye contact when she gave it back or acknowledgment of having made the mistake of keeping it. We absolutely will not return to this location, we will recommend that others avoid this location, and if service is comparable in other Del Tacos, we will also avoid the chain altogether.
… moreIsaac Alvarez
Made me use a confusing kiosk that takes a long time and doesn’t even let you make custom orders such as making onions grilled. Horrible hate this automated kiosk waste of time
… moreLyndy Secrist
This Del Taco SUCKS. They have gotten our order wrong every single time we have gone here. At this point it almost seems intentional like they’re trying to swindle people. They leave out multiple items or swap them for cheaper items. For example most recently they gave us beef snack tacos instead of chicken soft tacos. And their burritos suck, they put barely any sauce at all. Del Tacos used to be so good but they are going downhill fast.
As far as reaching out on deltaco.com, I have done that in the past with no response and nothing resolved so I will not be wasting my time.
… moreLisa M-P
I just purchased the 2 chicken soft taco combo and a red burrito. I couldn’t eat the fries as someone dumped a bottle of salt on them and there wasn’t ANY “Red Sauce” in the burrito. A total waste of money except for the drink and tacos. Extremely disappointing as I hadn’t eaten there in quite a while and I used to be a diehard Del Taco patron.
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