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Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
Order and Reservations
Order: Order online
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Last Updates
Reviews
B S (Bill)
I thought the Chipotle at Eastgate was the dirtiest Chipotle I had ever been in until I went to the one in Batavia today. Everything it this location was filthy and gross. From the time you pull into the unplowed parking lot to the food line and soda station. The tables were dirty as well. There was plenty of people there to clean but they were too busy talking to clean. I didn’t dare go in the bathrooms based on what I saw in the store food prep area. This is the worst I have ever seen
… moreCooper Thatcher
If you ever go somewhere and can feel the tension when you walk in, this is exactly how this chipotle functions on a daily basis.
Unfriendly, slow, and unkempt are a few ways I’d describe this establishment overall. 26 minutes for 10 people to get through line.
7 employees, 1 on The line, 1 cashier, 2 doing mobile, 3 wondering around. No manager giving direction or making attempts to have this operate smoothly.
… moreUnfriendly, slow, and unkempt are a few ways I’d describe this establishment overall. 26 minutes for 10 people to get through line.
7 employees, 1 on The line, 1 cashier, 2 doing mobile, 3 wondering around. No manager giving direction or making attempts to have this operate smoothly.
Jared Moon
Honestly awful. Waited almost 10 minutes to be served at the counter, no one in sight. They were out of probably 4 or 5 out of 10 ingredients. Ever table and seat in the place dirt or covered in trash. Time to improve or close this one- terrible reflection on the brand and the company overall It’s not the first time it’s been like this and I’m not the first to notice- time for a new franchise or manager. This is a good location with great traffic and a committed if frustrated customer base who deserve way better. Let me know when you fix this and I’ll be happy to come back and give you a better review but I won’t be back until then.
… moreJenna Bowman
Hello there, I first and foremost want to say that I am a chipotle lover. I have loved this chain for years! However, this location has disappointed me everytime I have been there. Friendly people but I have never seen such small portions. I respect that inflation has caused the price of food to go up, but provide me with a full meal and charge me more than! The burritos are half the size they used to be. It is barely the size of a taco and not a meal. Please reconsider your portion sizes. Thank you!
… moreKevin
This chipotle has gotten my order wrong three straight times. The third time I went through the drive through and they told me they didn’t have steak or corn so I had them substitute it with something else. It then took them 20 mins to make the order.
… moreTiara Mcdonald
RESTAURANT NEEDS LOOKED INTO. Nasty attitude from management!! 10 people standing there doing nothing. Big back manager named Nichole freaked out on me when I came to pick up an uber eats order, and someone had already picked it up. Handled my situation poorly, and told me that’s not her job to confirm order pickups. UM YES IT IS. Any restaurant is responsible for packaging and handing off ‘digital’ orders. Could’ve been a lot nicer to me about everything, I’m not shocked that’s who ‘runs things’ at this location.
… moreMatt M
I absolutely love Chipotle, but this location is the worst Chipotle I’ve ever been to. The management is awful, always have bad attitudes and they’re constantly either out of ingredients or not fresh. A couple of the staff are typically friendly, although they look like they hate their job..I’m sure I would too if that was my management team though. Chipotle needs to do better
… moreB Pie Duncan
Came here to see reviews after another bad experience at this location. I placed an online order and when my husband got home it was completely wrong. I drove all the way back to the restaurant, went to the counter and stood in front of a couple of workers who had to finish their personal conversation before acknowledging me. I put the bowl I received on the counter and told her it was wrong. She said “Yeah, I know what happened” she then pushed the bowl back at me. I just looked at it. She said “we can’t actually take this back.” I just left it there and she did take it and throw it away. The girl that made my new bowl did apologize and I appreciate that. Every time I visit the location the employees are more interested in laughing and cutting up than getting orders made correctly. This is the only location I have ever seen this. I love Chipotle and eat here often. This location does not match the quality of all the others
… moreRichelle Miller
I don’t usually leave reviews because I’ve worked in the food industry for 6 years and understand how it can be. But the workers were extremely rude to both me and the lady next to me. They skimped me and her orders out on toppings so I asked “how much for double protein” as I am ordering my *steak* burrito and they respond with $3.75 and then end up charging me almost $6 for it and when I ask about it they say it’s $3.75 for double chicken not steak… I also ordered a “fountain drink” and they failed to tell me they were out of almost every pop they have lol. It was filthy in there. They were out of napkins and when I said to the worker at the register “hey you should probably be letting people know this stuff” he just rolled his eyes. The lady behind me who ordered then came up to me to say how they were awful to her as well. This place sucks
… moreBecca Blust
bro i hate you guys i drove 20 mins sick for ts i don’t like corn or peppers or guac bro, ruined my whole bowl for whyyy
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