J
Thid place has seemed to have gotten worse after having to close for a bug infestation. Now. What even is this bacon. This place is so hit or miss. One time there was literally no coffee in my macciato after asking for a extra shot. Now I get charcoal bacon. Do not know how they even thought jt was cool to bag this up what a waste of 4$ I dont come here because its nice I come.here because its close
… moreBrandie Haltom
I feel like this place gets a bad rep. Are they sometimes a little slower? Yes. Do there coffees or food always top par? Not all the time. But today they helped open my eyes even bigger to how not to judge a book by its cover. I went through drive through today as i have time and time agine before to get me and my husband a little pick me up. And once I got up to the windows I realized I only had 100 bills on me. So when they dont take them I had to go across the street to break it or upload it to one of my cards. So I get back and again go through drive through. Im prepared to hand them my card at the windows and the general manager came up to tell me it was on him today. He felt bad because I had to go across the street. I instantly cried. Because little did they know the week weve had. Me and my family were in a car accident on Sunday and like I said me and my husband needed a little pick me up. Were sore, bruised and our spirits are low. So this brought tears to my eyes! I know not every experience here is the best. But I promise I will continue to support a place that shows compassion. Even when they dont know they needed to. Again thank you guys!
… moreJustin Eddy
Very clean store, Marko helped me and was extremely professional while it was busy. His personality keeps me coming back! I drive to otherside of town just for the friendly atmosphere here. Thank you Marko!!!
… moreMIKEY H.
Horrible non attentive staff. Indian decent lady at the front counter with a bad attitude and has the nerve to not get orders correct . I say Indian lady because the receipt says Ethan , but clearly she was not Ethan. Maybe she should get off her phone and attend to the needs of the customers, or go home ! Then they have the audacity to be hiring . WHO WOULD WANT TO WORK WITH HER
… moreSandra Fiorella
These people really need to learn how to acknowledge customers and say hello or anything other than standing clueless and ignoring everyone. Worst experience I’ve had and won’t be back. Thanks for the wrong simple iced coffee too.
… moreHunter Ellefson
New owners jacked the prices of everything up and now they don’t even have a working phone number to call when they give you the wrong order. Absolutely despicable to charge $15 for a dozen doughnuts when half the time the coffee are wrong and the food is burnt/not even what you ordered
… moreIsabel Tes
Everytime I grab coffee here I always order the same thing a carmel ice coffee with only cream and each time it taste different but when i go to other locations it always taste the same everytime. They’re super expensive too, i order hash browns for $1 and only got 4, thats 25cents a hash brown. I go to the stoughton and monona location and ask for a student discount and show my ID and it’s always given to me but when I come to the location in janseville they say the student discount is only for teachers. This location never has the donuts I request for either and when I pull up to the line it takes forever, I remember I sat in the drive thru line for 20 minute while it did not move at all, eventually I sat there for nothing and had to pull off because i was now running late for work… also most the time they be saying they’re open but itll be closed…
… moreSavanna
They work very slowly with 0 customer service and they gave me my drink looking like someone already took a few sips out of and it, you pay for what you want but don’t get it! Lol
Probably the worst Dunkin to spend your money on, I don’t recommend it.
… moreMelissa Mondragon
Don’t waste your time or money here. You’ll be happier. I was the only car in the drive thru, no cars at the front of the store, no delivery from a semi happening but they still couldn’t provide any sort of service. The guy who eventually took my order didn’t put it in the system. When I got to the window, the girl there just looked at me, not saying a thing. I told her I wasn’t given a total so I needed to know how much my order would cost ao I could give her the correct bills. She told me she didn’t know what I wanted because the order wasn’t put in. I rarely go to Dunkin, and I needed the menu which isn’t in front of me at the pick up window. I said forget it and left. No apology. Just unreal. The only reason this place survives is because it’s on the South side where there isn’t much else.
… moreBrooklyn Pann
3rd day in a row they’ve completely messed up my order but I work in food service so I get it but like omg. 3. Days. In. A. Row?????
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