Paula Janusek
My first time eating here. My niece and I shared a gluten-free pizza and it was delicious! Her two kids also enjoyed their food and the various games. I would definitely return
… moreElizabeth Franze
Delicious pizza and great service 🙂 I’m new to the area and will definitely be coming back. Multiple HUGE TVs to watch the games on!
They also have gluten free crust which is an added bonus!
… moreDarlene Baxter
If you’re ever in Rio Vista, you have to try out the pizza factory it’s family run and just amazing. Plenty of room for a softball team or maybe yours soccer team here on a tournament or maybe you’re just out and enjoying the water been here several times, as my mom lives in trilogy and Rio Vista and we absolutely recommend the white sauce on the pizza and the Greek salad yummy
… moredaniel cox
Great service and the pizza is better than most I’ve had…definitely check these guys out….
… moreArgimiro Martinez
Best pizza in town and really loved the hazy little things IPA beer they have on tap . Chilled nice beer one of the best crust. Have ever had in my life . Big tv screens nice atmosphere
… moreBrett Drummond
Under new ownership and food seems good. However, had a little but of concern about interaction with one of the staff members. Had an issue with the machines in the video game area (claw machine) that ate my son’s money. When brought to the attention of staff, with request to place out of order sign and request refund, it was rather standoffish. I was told they don’t own the machines and they would not refund. Upon my silence and confusion the staff member refunded me the money, albeit 25 cents short? Not a deal breaker and has nothing to do the the machine, rather that the customer service left me a little shaken. Cool place, I think, so long as you don’t have an issue that needs management’s attention.
… moreAriana Yanez
I ordered a tomato and basil pizza here last night and it was completely inedible. The basil must have been spoiled or something went wrong during the cooking process because it left such a strong, bitter taste that the entire pizza was ruined.
When I called to give feedback and suggested they check their produce, the staff did not seem concerned. Instead of addressing the issue, they simply asked if I wanted to place another order.
I want to be clear that I am not asking for a refund. My intention was only to provide honest feedback so management could be aware of the problem. If the business wished to respond professionally, they could have replied to my review publicly.
After leaving this review I began receiving repeated calls from the restaurant’s phone number. Specifically, I received two calls at 11:22 AM and two more at 12:18 PM. I did not request a callback, and there was no reason for the restaurant to be contacting me. The frequency of the calls felt more like harassment than customer service.
Between the poor food quality, the dismissive response when I called, and the unwanted calls that followed, this has been one of the worst restaurant experiences I have ever had. Potential customers deserve to know how this business handles honest feedback. This review reflects my honest personal experience and is protected under federal law by the Consumer Review Fairness Act.
… moreKristin Bolen
The Pizza Factory in Rio Vista is a true gem. Family owned and operated, they make you feel welcome the moment you walk in. The staff is always warm and friendly, and the service has that personal touch you don’t often find anymore. The pizza is outstanding, toppings are generous, fresh, and baked to perfection every time. You can tell they take pride in both the food and the experience they create. Whether you’re a local or just passing through, this is the kind of place that makes you want to come back again and again.
… moreAndy Petkovich
Was working in Rio Vista came down for lunch had a small awesome combo finished it all one of the best crusts I ever had
… moreLuis N. T.
Honestly, I was happily surprised at how great this place is! I’ve gone a couple of times and each time they have great deals as well. Take your fam and dine in or just grab a box to go, you won’t regret it. They can also deliver in case you’re hosting a movie night or just hanging out at home and feeling like devouring an entire pizza lol just kidding
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