Social Profile: 
![]()
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
… View more
While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Ontario,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Hours
| Friday | 10 AM–10:30 PM |
| Saturday | 10 AM–10:30 PM |
| Sunday | 10:30 AM–10:30 PM |
| Monday | 10 AM–10:30 PM |
| Tuesday | 10 AM–10:30 PM |
| Wednesday | 10 AM–10:30 PM |
| Thursday | 10 AM–10:30 PM |
Address and Contact Information
Address: 1865 E 4th St Suite A, Ontario, CA 91764
Phone: (909) 467-2500
Website: https://restaurants.elpolloloco.com/ca/ontario/1865-e-4th-st?utm_source=gmb&utm_medium=yext
Menu Photos
Photo Gallery
Related Web Results
4290 E 4th St., Ontario, CA – Order El Pollo Loco
El Pollo Loco is a quick-service fire-grilled chicken restaurant inspired by the flavors of Mexico, located at 4290 E 4th St in Ontario, CA.
El Pollo Loco | Fire-Grilled Chicken | Let’s Get Loco™
Famous citrus-marinated, fire-grilled chicken. Cooked slow. Served fast. Always cut-to-order. Now serving in Arizona, California, Nevada, Texas, and Utah.
Locate El Pollo Loco near Ontario
Find an El Pollo Loco location near Ontario. Get directions and enjoy fresh L.A. Mex style cuisine for dine-in, takeout, delivery or drive-thru.
Last Updates
Reviews
Adnan Karim
El Pollo Loco, a fast-food chain outpost on East 4th Street in Ontario, offers Mexican classics made with fire-grilled chicken. Their user-friendly app makes ordering convenient. I ordered a meal for two, including Small Mac n Cheese, Small Corn, Loco Side Salad, Churro, four Corn Tortillas, and two Legs & Thighs. The total cost, including tax, was $15.21 and reasonable.
In just 15 minutes, I received a notification that my food was ready for pickup. I arrived promptly and found the restaurant nearly empty. The interior was clean, with staff frequently cleaning the tables. The friendly woman at the counter greeted me warmly and efficiently took my order details. I was able to pick up my food almost immediately.
The food was delicious. The Grilled Chicken Legs and Thighs were perfectly cooked and flavorful. The Mac n Cheese, Corn, Salad, and Churro were also tasty. I thoroughly enjoyed my meal and plan to return soon to try more of their dishes.
… moreIn just 15 minutes, I received a notification that my food was ready for pickup. I arrived promptly and found the restaurant nearly empty. The interior was clean, with staff frequently cleaning the tables. The friendly woman at the counter greeted me warmly and efficiently took my order details. I was able to pick up my food almost immediately.
The food was delicious. The Grilled Chicken Legs and Thighs were perfectly cooked and flavorful. The Mac n Cheese, Corn, Salad, and Churro were also tasty. I thoroughly enjoyed my meal and plan to return soon to try more of their dishes.
Ernest Leyva
They have lost another customer. I have attempted twice now to use the ordering kiosk. I do not work there and didn’t expect to order on my own. I would rather a person enter it. The kiosk takes too long. Both times I have had to ask someone to help me with my paper coupon. Both times it took 15 min to get a person to help. This second visit that I had yesterday sealed the deal. I won’t be returning unless they bring back a person at the counter. Disappointed to find that all locations are doing this. Im over it. I just wanted food. I like the quality, but loathe self service. If it’s easy for you, I commend you and wish you the best. It seems my El Pollo Loco days are done.
… morecupcake pizza
Worst customer service! if you don’t like working customers service work somewhere else! i had asked for help on the kiosk and rude mexican short lady said something along the lines “if you don’t know how to use the kiosk don’t touch it” extremely unacceptable behavior for a customer service worker lol! and someone else came to help after i got my order i asked the lady for some serranos (correct me if im wrong free upon request) she was charging me for them! After i left i called since i didn’t get my receipt. i was on hold for 20 min and hung up on me. After called again to ask for my receipt number to leave my review and miss erika did not want to give me my survey number and she kept apologizing and saying she would give us a 25% off. she also stated it wasn’t the first complaint about the rude cashier earlier that day. Something must be done about her. I later had to go out of my way to the store to get my receipt and still didn’t get my survey number!
… moreMiguel Lopez
I had an amazing experience at El Pollo Loco! The food was fresh, flavorful, and perfectly cooked — especially the fire-grilled chicken, which was juicy and full of that signature smoky flavor. The staff were incredibly friendly, attentive, and made me feel genuinely welcome. The restaurant was clean and well-maintained, and my order was prepared quickly and accurately. You can really tell they take pride in what they do. I’ll definitely be coming back — highly recommend!
… moredarlina lopez
The server was pretty rude and inefficient when calling me to the counter with only 1/2 of my order ready, but the manager on duty just now stepped up and addressed the issue, apologized, and resolved it while dealing with a crowded store.
… moreAmar Journeys
I visited this location during a convention event and decided to drive thru n ordered the 3 chicken tacos that clearly state they come w/onion n cilantro.
My question is “where the hell is the cilantro?!”
When u only have a certain amount of time to get something to eat u can’t really turn around n fix the places mistake.
I will not b returning to this place.
PS and salsa from a packet? O’lord!
… moreMy question is “where the hell is the cilantro?!”
When u only have a certain amount of time to get something to eat u can’t really turn around n fix the places mistake.
I will not b returning to this place.
PS and salsa from a packet? O’lord!
Corina Valenzuela
My husband ordered through the app and picked up a double chicken tostada salad today 03/16/2021. Sadly while mixing the salad at home I noticed the clearly raw chicken. Extremely disappointed. Had to toss the whole thing.
Update 03/17/2021
I already filled out the form on the website provided in the management’s response last night, 03/16/2021. Why is the responsibility on the consumer though? Will never return to this location.
… moreUpdate 03/17/2021
I already filled out the form on the website provided in the management’s response last night, 03/16/2021. Why is the responsibility on the consumer though? Will never return to this location.
G Silva
I ordered the $20 dollar 10 piece family meal deal. It comes with legs and thighs two large sides and flour or corn tortillas. Of course I get the salsa and additional sides of jalapenos, and creamy cilantro avocado sauce. Chicken is always fresh and juicy.
… moreEfren V
Just wanted to give kudos to Karen the manager for helping me out she’s so professional and is running things very very good at this location. THANK YOU KAREN she deserves a big raise ❤️
… moreKassandra
What’s the point of chips being added to the order if this is all I’m going to get! This is crazy. I got probably 5 chips
… more