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Ditch the sad desk lunch and treat yourself to a delicious sandwich near Memorial City Mall! Located on Sam Houston Parkway, just a short drive from CityCentre, Potbelly Sandwich Shop is your go-to lunch spot in Spring Branch, Houston. Step inside and enjoy all your favorites piled with premium meats and melty cheese. And don’t forget our fresh-baked cookies! Craving a morning pick-me-up? We’ve got the perfect breakfast sandwich near you! Feeding a crowd? Our catering menu’s here for the rescue! From sandwich platters to fresh salads, we’ve got something for everyone. Ready for a quick bite on Sam Houston Parkway? Order online or pop by at 9102 W Sam Houston Parkway N, Houston, TX. We’ll handle the food, you handle the fun!
Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.
Address and Contact Information
Address: 9102 W Sam Houston Pkwy N, Houston, TX 77064
Phone: (281) 671-6226
Website: https://www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
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Reviews
Julie Nguyen
UPDATE 1/30/26:
This is a new review. I stopped by an hour before you guys closed and Cam was so kind to me. She went above and beyond for my order. Thank you 🙂 Based on that, I’ve changed my rating!
Old Review:
I absolutely love the sandwiches here!! Great price, quick, and yummy. Not so great service though. Every time I go here, I am taken back from their lack of greeting and slight rudeness. They remain blank face/nonverbal & are obviously annoyed bc my order inconveniences them. They also got my boyfriend’s order wrong. Since I’m there for good food, I kept my review at a 4/5 still.
… moreThis is a new review. I stopped by an hour before you guys closed and Cam was so kind to me. She went above and beyond for my order. Thank you 🙂 Based on that, I’ve changed my rating!
Old Review:
I absolutely love the sandwiches here!! Great price, quick, and yummy. Not so great service though. Every time I go here, I am taken back from their lack of greeting and slight rudeness. They remain blank face/nonverbal & are obviously annoyed bc my order inconveniences them. They also got my boyfriend’s order wrong. Since I’m there for good food, I kept my review at a 4/5 still.
Vanessa’s 5 Star Reviews
Potbelly never disappoints. The turkey avocado with the oil chili peppers is my favorite. The kids’ peanut butter and jelly is just as good. Their soups are hearty and comforting, which makes this spot my go-to whenever I’m in the mood for a hot sandwich. This location is my favorite. They are always super nice and friendly and the food is outstanding.
… moreJennifer Perez
The sandwich I got from here had absolutely zero toppings on it, NONE. (My order had multiple toppings) There were only 2 pieces of each meat on it and it was mostly bread. On top of everything else, it was partially burned First time ordering from here and definitely my last.
… moreChelsea Savage
I had a great experience at the Potbelly Sandwich Shop on West Road. The restaurant was clean, my sandwich was fresh and made just the way I wanted, and the service was excellent. Anaya and Colin were very friendly and helpful, and they made sure everything with my order was right. I’ll definitely be coming back to this location.”
… moreBeautyVee
Going inside to order is fine, but I was under the impression that this location isn’t supposed to have a drive-thru. Every time I’ve come, when I order a sandwich with “the works,” it’s never made correctly. They basically put whatever they want on it, and they never include mustard. It may be helpful for management to review what’s included in “the works” and ensure the staff is following instructions properly. This has happened too many times.
… moreKhang Tran
The employees were very helpful when I was figuring out their Perks program to get some cool free stuff. My girlfriend and I each had a sandwich. I had the Wreck and she got the Italian. Both were good! I have been to a few Potbelly locations before, so I know they usually have Cholula, but this location didn’t have any.. or at least we didn’t see any around and didn’t care to ask for it. Anyway, small detail. The shop itself was nice and the ambiance was good.
… moreMarcus L.
Potbelly has always been good. I’ve never had a bad sandwich or bad customer service. I’ve been to 2 locations and pretty much no issues. Sandwich will make you rethink the normal Subway you are used to. They also have some of the best cookies too.
… moreNnokwanda
The sandwich is good, but the chicken wasn’t what I expected. I will try something else next time. OMG, the cookies!!! Both cookies are good, but the suger cookies were soooo delicious. From one fellow cookie monster to another… If you haven’t tried their cookies yet, you are definitely missing out.
… moreJose Fernandez
A Potbelly is what you’re gonna have after eating here. The price is reasonable and the portion size is generous. I love getting their pick-your-pair meal. I get their Avo Turkey sandwich paired with a broccoli cheddar soup, so freaking good! Perfect spot for lunch, ordering through their app is easy and has awesome perks. You can pick up the online order through the drive-thru too, making it extra easy and fast for people with limited time on their lunch break.
*Quick note- don’t overlook their cookies!!! They’re soooo GOOD! You won’t regret it.
… more*Quick note- don’t overlook their cookies!!! They’re soooo GOOD! You won’t regret it.
craig briggs
When I first visited Houston for a work conference in 2019, the local office took me to this very same Potbelly restaurant, and I recalled it being GREAT!
We still went to lunch here every other week or so, and it was GREAT!
Today, when Grubhub dropped off my food, I met the driver at the door and brought food in. I was taken aback when I took the $12 salad out of the bag, it was the WORST salad condition I’ve ever seen, not just brown iceberg lettuce it was dark brown, cucumbers had a mucous type consistency and look and feel. How on earth can they let this go out like that?
The sandwich also was made with the very same as the salad.
I’ll NEVER eat at another Potbelly again. I called into the restaurant to which they even said they threw out bad lettuce the “other” day!!
… moreWe still went to lunch here every other week or so, and it was GREAT!
Today, when Grubhub dropped off my food, I met the driver at the door and brought food in. I was taken aback when I took the $12 salad out of the bag, it was the WORST salad condition I’ve ever seen, not just brown iceberg lettuce it was dark brown, cucumbers had a mucous type consistency and look and feel. How on earth can they let this go out like that?
The sandwich also was made with the very same as the salad.
I’ll NEVER eat at another Potbelly again. I called into the restaurant to which they even said they threw out bad lettuce the “other” day!!