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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Palatine. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 791 E Dundee Rd, Palatine, IL 60074
Phone: (847) 963-1370
Website: https://www.starbucks.com/store-locator/store/1011850/
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Order and Reservations
Order: Order online
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Reviews
Kristin Taylor
i have been to several starbucks and this one is def the best!!!!!! i was just here a few minutes ago and the lady working the drive thru .. didn’t catch a name but was so incredibly sweet and even made a few suggestions!!! it was very nice that someone actually took there time to help me select the best coffee. btw i loved the dubai mocha chocolate! everyone needs to try the truffle and brie eggs so yummy!!!!
… moreКатерина
Today I came for drinks, went to the drive thru and ordered 5 drinks and two desserts, to which they replied that we can’t sell you drinks at the drive thru, go inside because there are “too many” drinks and desserts, I refused to go inside, they started talking rudely to me and interrupting me when I was talking, they somehow gave me my order for what I received so that I would never come to their establishment again, this is the worst Starbucks I have ever been to, and they don’t care about the customer, such employees simply cannot work in establishments with customers, or simply change their attitude towards customers so as not to confuse everyone.
… moreLeyla Khodzhaakhmedova
This is the second time I’ve ordered Starbucks online for delivery. I just couldn’t hold back anymore and decided to leave a review. The coffee arrived, and all my complaints are directed at Starbucks, not the delivery driver. The coffee was completely spilled. Instead of the Flat White I ordered, I received some random coffee with milk. Not a single napkin included.
I ordered the Bacon Gouda sandwich — there was barely any bacon. And no cup holder — the sleeve or whatever it’s called. Starbucks has really been disappointing lately. Not just this particular location — all of them. They never forget to hand you the tipping screen so you can leave them a tip, but giving you a cup sleeve seems to be such a big deal for them that they look at you like you’re asking for something outrageous.
I paid $20 for this order online. Is it really that hard to include at least some napkins? And to make a proper cup of coffee? Terrible, terrible service. Honestly, I don’t even want to go back to Starbucks anymore. At this point, it’s better to get coffee at McDonald’s.
… moreI ordered the Bacon Gouda sandwich — there was barely any bacon. And no cup holder — the sleeve or whatever it’s called. Starbucks has really been disappointing lately. Not just this particular location — all of them. They never forget to hand you the tipping screen so you can leave them a tip, but giving you a cup sleeve seems to be such a big deal for them that they look at you like you’re asking for something outrageous.
I paid $20 for this order online. Is it really that hard to include at least some napkins? And to make a proper cup of coffee? Terrible, terrible service. Honestly, I don’t even want to go back to Starbucks anymore. At this point, it’s better to get coffee at McDonald’s.
Daniel Mirea Top Real Estate Agent
I recently visited the café located at 791 E Dundee Rd in Palatine during a busy morning for a quick latte and coffee cake. While the overall experience was decent, there was a minor hiccup with the service that left me somewhat annoyed. Here’s a breakdown of my visit:
Upon arriving at the café around 10:30 am, I immediately noticed the bustling atmosphere. The place was packed with customers, indicating its popularity among locals. The lively ambiance created an energetic and inviting environment, perfect for catching up with friends or enjoying some quiet time alone.
However, the popularity of this café was evident in the long line that greeted me upon entry. It seems that many others had the same idea for their morning fix. While it’s great to see a thriving business, the extensive queue lengthened the wait time considerably.
Regrettably, my visit took a slight downturn when the baristas forgot about my drink order. Despite the long line, I patiently waited for my turn to place the order, only to be overlooked unintentionally. The oversight was undoubtedly an inconvenience, but I understand that we’re all human and mistakes can happen, especially in a fast-paced environment.
Nonetheless, once the baristas realized their oversight, they promptly apologized and swiftly prepared my latte. The staff members seemed genuinely apologetic, which helped alleviate some of my initial annoyance. It’s commendable to see a team that takes responsibility for their mistakes and strives to make amends.
After receiving my latte, I also decided to try their coffee cake. The cake was a delightful accompaniment to the latte, with a moist texture and a balanced sweetness. The flavors were pleasing, and it added a touch of indulgence to my visit.
Despite the minor service hiccup, the café at 791 E Dundee Rd in Palatine offers a vibrant atmosphere that caters to a bustling crowd. It’s apparent that the café is a popular spot, given the long line and busy nature of the establishment. While the oversight with my drink order was a bit annoying, the staff’s sincere apology and the overall quality of the latte and coffee cake left a positive impression.
If you have the time to spare or enjoy a lively ambiance, this café can be a good choice. However, if you’re in a rush or prefer a more relaxed atmosphere, it might be worth considering an alternative location to ensure a smoother experience.
… moreUpon arriving at the café around 10:30 am, I immediately noticed the bustling atmosphere. The place was packed with customers, indicating its popularity among locals. The lively ambiance created an energetic and inviting environment, perfect for catching up with friends or enjoying some quiet time alone.
However, the popularity of this café was evident in the long line that greeted me upon entry. It seems that many others had the same idea for their morning fix. While it’s great to see a thriving business, the extensive queue lengthened the wait time considerably.
Regrettably, my visit took a slight downturn when the baristas forgot about my drink order. Despite the long line, I patiently waited for my turn to place the order, only to be overlooked unintentionally. The oversight was undoubtedly an inconvenience, but I understand that we’re all human and mistakes can happen, especially in a fast-paced environment.
Nonetheless, once the baristas realized their oversight, they promptly apologized and swiftly prepared my latte. The staff members seemed genuinely apologetic, which helped alleviate some of my initial annoyance. It’s commendable to see a team that takes responsibility for their mistakes and strives to make amends.
After receiving my latte, I also decided to try their coffee cake. The cake was a delightful accompaniment to the latte, with a moist texture and a balanced sweetness. The flavors were pleasing, and it added a touch of indulgence to my visit.
Despite the minor service hiccup, the café at 791 E Dundee Rd in Palatine offers a vibrant atmosphere that caters to a bustling crowd. It’s apparent that the café is a popular spot, given the long line and busy nature of the establishment. While the oversight with my drink order was a bit annoying, the staff’s sincere apology and the overall quality of the latte and coffee cake left a positive impression.
If you have the time to spare or enjoy a lively ambiance, this café can be a good choice. However, if you’re in a rush or prefer a more relaxed atmosphere, it might be worth considering an alternative location to ensure a smoother experience.
Dan Darby
What else can you say at the end of the day it’s Starbucks great coffee, great food great employees & outstanding customer service…great to feed & caffeinate our guys at junk-lovers, g.d. decorating & choke fitness….what a great way to start our Monday off on the right foot…love ya guys!! Keep up the great work
… moreAbdel Mughrabi
Shannon provides such poor customer experience. She told me I had to wait ten minutes for my mobile order to come in. I put in my order at 804 didn’t get it till 816. Take in mind no one in drive thru and my label clearly shows what time the order came in. Shannon if you are having a bad day please keep your personal matter at home. You don’t need to teach me a lesson.
… moreCherie Humphrey
Manager: you need to train your employees better. Just called and some kid answered the phone saying “hello”; No branding, no may I help you, I dived right into my question and the kid just Answered the question, but didn’t make any effort to try and solve the problem. Very very very poor impression.
… moreSamantha Colatorti
Go to any other location but this one! Today was the 2nd time in 2 weeks that I stopped to get a which chocolate mocha, and again, it tasted really off! Like as if they are making their coffee with old dirty dish water. I don’t know how else to describe the taste other than it’s similar to the smell of an old dirty sink sponge. Not sure if they’re just not cleaning their machines so it’s mold that’s causing the bad taste, if it’s the products they’re using but it’s really really bad. Went to a different location afterwards and the one I got was completely normal. I went inside to tell them about the taste and that I’d like a refund and I was met with cold, unfeeling staff. No apology, (until I was leaving and it was clearly an afterthought) and you could tell both the cashier and the manager were annoyed. This is not a good location to go to so buyer beware!
… moreLeticia Zamudio
I had the bad luck of being served by a girl (Asian) who I guess couldn’t read and didn’t know how to make my 2 coffees Vt Iced Caramel Macchiato (a coffee that cost over $8.00 dollars). When I received it, I noticed that it was incomplete and didn’t have whipped cream, so I mentioned it to her and she threw some away and made it worse by giving me a lid that didn’t fit. What a bad experience I had! I WILL NEVER RETURN!!
… moreErik Wiercinski
Labor Day Monday. There were 8 associates in the store, only about 3 customers drinking in- and 1 car in the drive thru. As opposed to Labor Day weekend Sunday, stopped at Joliet Starbucks on route 59. There were 34 customers in the store and only 4 associates- with the drive thru deep with 9-10 cars . Service there as you can imagine was a tad bit stalled. I waited 31 minutes for my coffee ☕️
… more