Firehouse Subs Laurel Shopping Center

  4.1 – 463 reviews   • Sandwich shop

Counter-serve sandwich chain offering made-to-order hot & cold subs, plus a variety of hot sauces.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Firehouse Subs Laurel Shopping Center 20707

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Reviews

Edward Foreman
Great, friendly service with a smile, but let’s not forget this delicious Thanksgiving bomb which is the Thanksgiving Sub. The wonderful combination of turkey, stuffing, and cranberry sauce transports my taste buds to savory flavor. The turkey wasn’t dry but tasty, the cranberry sauce was sweet but not overly sweet, and the stuffing wasn’t too bready but just right. It’s like a Thanksgiving meal on the go, in the palm of your hand. If you are reading this, hurry up and taste this holiday creation. You won’t be disappointed in the least. I give it two thumbs up.
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Rumit Pancholi
SO good!! Such an underrated sandwich spot.

Why don’t more people eat here? It’s always empty when I visit.

The quality and accuracy of the cajun chicken sandwich and the freshness and satisfaction of the French dip are second to none!
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Allison Rasmus
I had such a wonderful experience coming to this particular Firehouse Subs. From the moment I walked in, everyone greeted me with warm smiles and was ready to help. The food itself was fantastic, but what really stood out was the manager’s kindness. I accidentally left my wallet in their restroom, and since I live about two hours away, I was really in a bind. The manager went above and beyond by personally taking my wallet to a UPS and shipping it back to me, no questions asked and no expectation of anything in return. It was such a genuine act of kindness and really showed what a true manager should be. I’d absolutely recommend this place to anyone!
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Heather Ryan
Yummy food, great service, and friendly people. Perfect for a late lunch.
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Trishma Smith-Winston
I called them SEVEN times before my order was placed because I know they have a habit of sending me the wrong chips like they did three times before, I asked the driver to please make sure they give me the correct chips this time and he assured me he would. They obviously told him the correct chips were in the bag which they are NOT. Two nights in a row my order is wrong. I tried calling them to address this issue before posting this review, no answer AGAIN. I will NOT be ordering from them again and calling corporate tomorrow. This is pathetic. Can’t even enjoy my dinner wrong wrong items. Besides, I ask for BAKED chips for a reason!
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Bianca G. Martinez
I went to this location last week.
My partner and I became sick. We noticed our Chicken Parmesan meatball subs were cold and cheese was stale. They even made the wrong size. It seemed like they gave me someone else’s food that was sitting there. I contacted the store directly to find a resolution. I wasn’t even offered a refund. They offered to replace my orders including an upsize for the inconvenience. I hesitantly agreed. I even asked if the food would be made properly and they promised it would be. I try to return today, I text the “owner” of this location and he says he will no longer what was promised. I got sick, my order was incorrect and the owner who promised to speak to me in a couple of minutes took a week to call. Now that I’m texting them to let them know I was heading to the store as they instructed me – is no longer honoring it. I will be contacting cooperate. It’s upsetting to know the dishonest character who runs this place. No care whatsoever for a customer who becomes sick. The fact I wasn’t offered a refund is beyond me.

EDIT: came by to the store to get my order, what I paid was not even replaced… look at the bathroom. No wonder I got sick.

EDIT #2: He initially told me he didn’t want to give me anything then he said he would if I deleted this review. I’m definitely not deleting it. You should be ashamed of yourself. The manager begged me to delete this or Mr “P” would fire him. If that manager gets fired, you know the kind of ownership this place has. FYI Firehouse Subs cooperate! Please ask the owner of this location to show you footage from 7pm-8:30pm. That is the time window I was there so you can see how they treated me. You shouldn’t have someone like that running your franchise. Thank you! There are three witnesses who saw everything aside from the employees.

EDIT #3 – the manager gave me the food and begged me to delete it. I’m not doing that. The food was STALE since you decided to withhold it. I’ll never eat at this firehouse subs again.
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Larry Kerr
Friendly fast service. We like Firehouse subs for the quantity and quality of their meats, fresh produce and breads. Love the hot sauce bar to be able to add some spice to the sandwiches.
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Phace Artistry
I decided to grab a quick lunch a fire house and I wanted to try out the new chicken parm sandwich! It was really good surprisingly! I ordered a medium size which was very filling. The sandwich was fresh and flavorful. Definitely, something you wanna try!
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Dayquana McNair
Excellent customer service! The manager was very polite and attentive to every customer. He even went beyond expectations by bringing our food directly to the table. Top tier service! I would definitely come again. He is awesome!
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Lauren Carroll
Over all good sub sandwich, the highlight I must say was the fresh bread! Oh my goodness tastes like it was baked on site! My steak was tender and had a good sirloin taste. My veggies were plentiful and fresh! Great service was ready at exactly 2:30, I ordered online with the app. Very convenient! Each bite had everything in it I recommend the sweet cherry peppers it made my sandwich pop!
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