Barbara Maine
I’m honestly impressed every time I come to this Dunkin’ on Ocean Park Road. The staff here are always ready with a smile, and they’re consistently polite, professional, and quick even during the busiest times. I stop in often, and they’ve never been anything but friendly and efficient.
I’ve seen some negative reviews online and genuinely don’t understand them. As someone who lives here, I can say every local I know who comes here regularly has nothing but good things to say. My guess is that a lot of the complaints come from out‑of‑state visitors during the summer rush, when Old Orchard Beach is extremely crowded and every business is under pressure.
From a local’s perspective, this Dunkin’ is great. The team works hard, treats people well, and keeps things moving. I’ve visited DDs all over the US and the employees at this location deserve more appreciation than they get. It’s one of the better ones!
… moreJohn Montembeau
The young man who took my order inside immediately approached me as I approached counter.
He was attentive and extremely courteous. Unfortunately, I didn’t get his name, nor did I save my receipt.
I was there on 1/13/26 @ 6:00 pm, if you want to give him kudos for his exceptional service.
… moreKyle Roscoe
I’ve been a regular at at least a dozen different Dunks over 30 years. This is by far, and it isn’t even close, the best, most consistent, quick and friendliest location.
… moremike collar
Ordered a bagel with extra cream cheese, got my bagel with a see through amount of cream cheese. I would say 17 out of 20 times I have ordered extra cream cheese they have failed to put extra on, despite it being on the order sheet on the bag and me paying for it. I thought when the euros were gone it would get better, I guess not. Time to drive an extra 5 mins to the other dunks.
… moreJohn Doe Is Joker
Took them 20 minutes to make my hash browns and breakfast sandwich, took someone next to me 30 minutes to get their food. After about 16 minutes of waiting they then told me they didn’t have plain bagels for my sandwich and asked what else i’d want it on. Honestly ridiculous would’ve ordered something else. Staff were being very loud to one another and clearly not communicating well as orders began to stack up right next to counter not in reach of customers.
… moreJim Hayes
I like the one on Smith wheel Road/Ocean Park one in Biddeford drives me a little nutty. They definitely run it different.
… moreJason
The most disrespectful establishment. Never get my coffee right. I order a latte nothing special. When i got half of my 5.50$ large i asked them to remake it i was told i don’t have to go there. Every time these girls are more interested in themselves than their job. Ive been told drive through is down then watched many cars go through while i waited inside.
… moreRichard Renninger
I’ve been to hundreds of Dunkins. This is the best service there is. Fabulous smiling people great prep and product. Don’t worry how long the line is they get you through quickly and with a smile.
… morejessica forest-hines
Both these drinks were untouched and disgusting. Didnt get the full amount of beverage paid for and they were made incorrectly. Then when we try to talk to the worker he just brushed it off and walked away from the window saying it’s a problem at all Dunkin’s right now. Huh you don’t give your customers what they paid for Dunkin?
… moreChuck Rissala
Dunking Donuts is a hit or miss. This location is always a miss. We ordered here on a Monday at 10:30 AM using the app. We waited 40 minutes for 2 egg sandwiches while our hot drinks got cold on the counter and our cold drinks got warm. Meanwhile, everyone in line got their orders and left. Hit the Saco Dunkins instead of this one.
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