duane burton
Poor management from the area supervisor to the mother daughter management…. No apologies, for the grease pizza they delivered us…. that is grease from the pizza the manager on duty , told me pepperoni cause grease, not that much we only had pepperoni on half, I work at a pizza place, she said you got what you ordered, right??? Refused to refund my $$$ in order to complain you call a third party customer service line after 48 hours,you should hear from someone…did not happen, had to contact the person over franchises, yet he never contacted me either. Bad management from corporate office to the shift management
… moreBruce Hall
Papa John’s in Somerset has consistently provided a great experience. The staff is always courteous, and the service is dependable. I usually order through the app, and my food arrives hot, fresh, and accurate. On the rare occasion there’s been an issue, they’ve been quick to fix it without any hassle. One suggestion for improvement would be adding a section in the app for special requests, so customers don’t need to call the store directly. Overall, a reliable and well-run location.
… moreMichelle Lour
Staff was professional and fantastic service everytime.
Food is absolutely awesome , no one can beat or even begin to compare to Papa John’s
… moreKurt Althoff
I get that people make mistakes but have some integrity. Delivery guy forgot the soda and literally took an hour to bring it back. When we called the lady who answered the phone had no idea what she was doing.
… moreMonica Mounce
Once order was placed online we couldn’t add to it. We would have to place another order and pay delivery twice.
… moreSandy Wieman-morrow
We ordered two pizzas and two desserts, One dessert was the Cinna bites. The cenobites were definitely stale/old. I called the store to let them know and spoke to a manager , her exact words were. “ We have a new recipe and that’s just how they taste”. I will not be ordering from here anymore.
… moreHarlan Iles
Ordered food from them and they sent it to the wrong address then I called and they can’t even refund me or get me my food to my address I’ll never eat here again all my past times eating here have been awful hair in the food rude service they should be ashamed of themselves
… moreKevin Davis
Horrible looking pizza that appeared to be cut by someone wearing a blindfold with handcuffs on. We ordered the NY Style with Pepperoni. They left the 1 ingredient we ordered off the pizza
We use DoorDash, so unfortunately, we only got the refund for the value of the pepperoni.
… moreCRAZYTAY
The pizza here is literally the best pizza you could ever possibly eat, to be real I love it, I know some people may have bad reviews but believe me when I say you WILL NOT be disappointed
… more