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Visit your local KFC® at 258 Concord Parkway So for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
Address and Contact Information
Address: 258 Concord Pkwy S, Concord, NC 28027
Phone: (704) 721-0114
Website: https://locations.kfc.com/nc/concord/258-concord-parkway-so
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Reviews
Watkins
I went to the drive-thru. I ordered a pot pie combo Large size because my daughter and I were going to share some fries. As the picture below shows, it is an extra 2.49 for that. The manager, on a Sunday, argued me down that I was only to get a drink for the extra $2.49. I told him, his name was Will supposedly, I could go across the street to Food Lion and pick a drink for that price. I told him that his sign states that for a $2.49 upccharge I was told get fries and the drink. I do NOT drink soda, my daughter just wanted to share the fries. You tell me if they should change their sign. I do NOT argue with people so I lost my $2.49, they lost a customer FOREVER and my daughter did not ever get her fries on Sunday. Look at their sign. Better yet, just return my money, as I requested. Some young people have never heard of the customer is right because it would have been better to possibly loose 5-10 fries or just have returned my$2.49 than to lose a customer altogether.
Also, last time, at this same restaurant. I ordered a box of chicken and as I waited in their drive-thru line, they gave my chicken away to a customer inside. I get to the window and they tell me that they no longer have any chicken available. I will have to wait 20 minutes. I did wait in line, the person told me the lady inside took all of the chicken. But she walked in after I ordered and they still gave it away.
… moreAlso, last time, at this same restaurant. I ordered a box of chicken and as I waited in their drive-thru line, they gave my chicken away to a customer inside. I get to the window and they tell me that they no longer have any chicken available. I will have to wait 20 minutes. I did wait in line, the person told me the lady inside took all of the chicken. But she walked in after I ordered and they still gave it away.
Marta Meares
My extended family met there this past Sunday, March 1, for a belated Christmas get-together. We live far apart so its a convenient midway location. The food, was delicious, which is one reason we meet there, but the manager and staff couldn’t have been more welcoming. Great leader and team!
… moreAdam Crabtree
This place doesn’t give you receipts or correct orders.
Asked for a FKC bowl & chicken tenders – they gave us two pot pies.
Almost $30. Way overpriced anyway. Will not return. I suggest you spend another $10 and go to an actual restaurant – more bang for your buck & way better chance you will get what you asked for.
Check your orders!
… moreAsked for a FKC bowl & chicken tenders – they gave us two pot pies.
Almost $30. Way overpriced anyway. Will not return. I suggest you spend another $10 and go to an actual restaurant – more bang for your buck & way better chance you will get what you asked for.
Check your orders!
Carl Isenhour
I truly love the new remodeling. Everyone is a friendly and helpful. The staff is very helpful in answering any questions you might have when placing an order about different options.
I also truly like and appreciate the Bar seating, which makes it so much easier for people that have trouble standing after being seated. The entire dining area is very open and offers a nice view.
There’s also a Drive thru for even quick orders to go.
Everything was so fresh and Truly Delicious!!
… moreI also truly like and appreciate the Bar seating, which makes it so much easier for people that have trouble standing after being seated. The entire dining area is very open and offers a nice view.
There’s also a Drive thru for even quick orders to go.
Everything was so fresh and Truly Delicious!!
Top Titan
What kind of fried chicken restaurant don’t have hot sauce only taco sauce? Really!!! I won’t be going back there again until they get some hot sauce. Update I checked corporate policy “ KFC is supposed to carry hot sauce in the U.S., both as a standard offering and through special menu items” update 8/11/25 I guess he was the manager called me and tried to blame the employees saying they had hot sauce. They never have hot sauce don’t blame your employees. Then he said ok we will make sure we order some
… moreSharon B
Placed an online order to pick up. Per online, the wait was 5-10 minutes. Sat in the drive through for approximately 30 minutes to be told there would be an additional 10-15 minutes wait. Requested to have order cancelled and money refunded. Manager named Octavious said he can’t cancel or refund my money since order was placed online. Asked for assistance with online cancellation process. Was told it wasn’t his job to show me the online process and that i need to go and research the process if I couldn’t wait. Octavious didn’t try to help right the situation. Instead, he was very rude and disrespectful. This is the 1st time I’ve ever experienced this type of treatment from this establishment. Now corporate is telling me I’ll have to wait for someone to review the case to determine “if” i can get my money back. So I’m left with no food and no money back. And kfc calls this good customer service?????
… moreSuzanne Jones
Stopped in to grab supper and make a request. Manager was kind and accommodating. Staff was sweet and helpful. Food filled us up nicely.
… moreGardenStater
More like chicken jerky. I ordered the four-piece chicken tender meal at the drive-thru. The tenders were tiny, maybe three inches long. Not edible. Overcooked, dry, difficult to chew. I tossed them after one and a half. The fries were a tiny portion (I paid nearly $11 for this!). The only decent thing in the box was the biscuit. Oh, and they forgot to include the honey mustard sauce I requested, so I had to go back inside (didn’t want to wait in the drive-thru line again). Nobody at the counter, so I had to wait another five minutes for the sauce they forgot to include. A total waste of money and time.
… moreChristopher Lavene
This was one of the worst ordering experiences I have had in years. I was pressured into ordering, then I was handed off three times during the ordering process. Somehow, changing my order required a manager’s approval ♂️ and they still got it all wrong. The food itself was good. But I ordered dine in (after being asked) and the just gat a bag of food ♂️
… moreSherry McMurray
The young lady at the front didn’t speak, she was very nonchalant about her service and she didn’t listen because I asked for a mixed ( original and extra crispy ) box only to get ALL ORIGINAL! Secondly the staff was very slow in their service. There was another customer that was waiting just for some coleslaw. He waited maybe 10 minutes just for coleslaw. The food was entirely TOO SALTY! Needless to say that was my last time there. What a shame to spend your money and not get what you ask for nor in a timely manner only to taste like you ate the bottom of an ocean. NEVER AGAIN.
… more