Andrew Urias
Probably The Worst Jack Ever. Rude Manager. Even After He Forgot A Whole Order. & Still Gave Attitude
& Proceeds To Get My Order Wrong & Gave Me A Chicken Sandwich Instead Of Cheeseburger
… moreIrene Hilario
I love this one!! Food is always fresh and very clean inside. Tacos are the best.
… moreJohn montez
So I went to this location around noon and I was greeted by Mr. macias. He was super friendly and very welcoming and repeated my order too. I was unsure what to order but he recommended me a few things to try so I went along with it. The food was good and the service was excellent. I would definitely come back to this location. Usually the jack in the box by my house is not as friendly as this one.
… morePerfecto Cleaners
Rating: 4/5
“Jack in the Box offers a diverse menu with competitive pricing, making it a convenient option for those looking for a quick bite. From classic burgers to innovative menu items, there’s something for everyone. The variety of options and affordability are definite strengths.
However, one area that requires improvement is the mobile app’s compatibility with Apple Pay. As frequent users of Apple devices, Our personnel found it stressful to encounter issues with payment processing. Ensuring seamless integration with popular payment methods like Apple Pay would significantly enhance the overall user experience.
Despite this drawback, I appreciate the value and flexibility that Jack in the Box provides. With some refinement to their app, they can further elevate the customer experience and solidify their position as a go-to fast-food chain.”
… moreM S
Edit #3: again today Nov18 doors closed at 6:50am, another customer and I knocked on the door and were LECTURED again. What’s going on?
Edit #2: happened again today 10/15/2…. Doors locked & lights off at 6:41am store not open yet. Did you oversleep again Jack?
Edit Sep’21: still bad 4 years later. From 3 to 1 stars:
-Doors still locked at 6:30am. Had to knock on the door and I was LECTURED by the cashier saying I should’ve used the door at the other end of the building. what?
-bus stop bench in front of store always dirty with JitB trash and other gooey stuff. I know is not YOUR bench but It’s right in front of your store and is disgusting & is the first thing you see when walking out. You should keep it clean Jack
… moreRose Green
The service was great and the food was great as always .
… moreGloria Cammayo
Very rude managers should be fired. Awful customer service. No wonder i never went to this location before. Never will I go there again. Incompetent staff, managers really really BAD. The company should not be h hiring this type of person. Will drive repeat customers away. If I can rate them ZERO, I will do it
… moreSteven H
Disgusting and depressing. Order wrong, food that was given was made incorrectly/missing ingredients. Feels like this jack in the box has a high turn over rate because everyone seemed like it was their first time behind the counter.
The bar is on the ground and they can’t walk over it. There’s better jack in the boxes out there. Go to them instead. This one isn’t worth your time or money.
… moreAlexis Trujillo Vlogs
When my mom ordered my two 8 piece chicken nuggets & my strawberry milkshake and nicely asked for 6 buttermilk ranch dressings when she paid she was told by one of your employees that she would be charged extra for two more buttermilk ranch sauces, Your employee was very disrespectful & rude at the same time and my mom wasn’t even arguing about the sauces. It’s never okay to treat a customer bad in a disrespectful/rude way just because someone has a bad day it’s never okay to treat customers with disrespect and rudeness. I don’t know the employees name that was disrespectful/rude to my mom.
… moreRuby Sandoval
This is by far the worst Jack-in-the-Box I ever been to. My husband ordered the new sandwich which they made fresh No complaints about that However, my husband order me two orders of tacos, a chicken sandwich, and fries, which one they forgot the fries my husband had to go back. They did not give my husband french fries we do not live far from this location. My chicken sandwich tasted like it was been sitting sitting there it was so stale. The fries were not warm at all, and most of them were hard. So I call to make a complaint about my food I talked to a girl I believe her name was Piper. She was very nice. She told me to keep my receipt and that they will be able to refund me or give me fresh food the following day, so my husband goes the following day, he talks to a manager named Omar. Omar was very rude to my husband. He said he couldn’t refund nor give us fresh food without us returning the food. Had we have known that, we would’ve took the food back the same night but since Piper was not a manager, she was “acting person in charge”, she instructed us to throw the food away and take the receipt the following day. Omar also insisted that they never give food that’s not fresh and he said that “we did not eat it fast enough”. I called Omar to ask why he couldn’t give my husband a refund and he proceeded to tell me the same thing he told my husband. I told him that it was not our fault there was no active manager to properly tell us what to do about the situation, he said that it’s their “apologies from the company” and he still proceeded to back up his claim raising his voice at me because he was getting frustrated, that we didn’t eat our food on time and they don’t give out food not fresh which I do not agree with. I for 1 do not live far and 2 I’m a regular customer so therefore I know what Jack-in-the-Box food taste like fresh. I really did not appreciate the way this incident was handled. I will be taking this up to corporate because they wasted my time and my money. Omar was one of the most rudest and disrespectful fast food employee I have ever spoke with. I never have this problem with any other Jack-in-the-Box. Even if we have had issues in the past they were always more than happy to assist us.
… more